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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the efficiency and ease of their overall experience. However, some customers also noted that the products can be complicated to learn at first, requiring time and patience. A few people reported receiving faulty generators, which caused initial dissatisfaction, though the company generally resolved these issues by sending replacements. Additionally, one customer expressed deep disappointment with a change in attitude from a customer service staff member, citing increasingly careless and annoyed responses, and difficulties in resolving a membership status issue.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality equipment and its... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, kindness, and... See more

Customer service

People report positive experiences with customer service, often highlighting the kindness, generosity, and... See more

Service

Consumers find service to be positive, highlighting efficient and friendly interactions. Many reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of software download and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pros: *honest company *gives realistic expectations (not hyped up promises) *provides an abundance of ongoing training (free) *depending on your health issue, many times you can feel improvem... See more

Rated 5 out of 5 stars

I purchased spooky two products back over 10 years ago and it has been helping my whole family overcome all kinds of ill illness. Such as COVID-19, headache, allergy, kidney failure, anemia, aorta... See more

Rated 5 out of 5 stars

Thus far, I’ve experienced only the best frequencies from the products purchased recently from Spooky2. That’s the Spooky2, GenX Pro, remotes and boosters. I’m learning and growing with the software a... See more

Rated 5 out of 5 stars

Sabrina , Spooky staff, was very efficient, patient and kind. I appreciate that. I also felt I could trust her logging on to my computer via Zoom, in fact I fully trust the Spooky team, I have ha... See more


Company details

  1. Health and Beauty Shop

Information provided by various external sources

Spooky2 is the world's most advanced and versatile Rife machine system that is affordable for every home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This machine is helping so much! …


This machine has been the only thing that has helped me supersede my health condition.

I am using it consistently day and night. And because of this miracle. I believe that I am on the way to curing something that has been deemed incurable.

Much love to you these guys! ❤️🤲🏻

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

They care about their customers

I had a delivery issue in my country. My order was lost and I didn't get it. I have a really great experience with Jared from the customer service support who stayed in touch with me all along this journey. He understood my concern and helped me going through the procedure to get another shipping. He has never let me down and did all he can for me to het my spooky 2 x pro generator. Thank you for being trustworthy and helpful to your customers.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support

Jane Zhang

Thank you so much for your professional reply to our questions and our frustration over getting stuck with Spooky2. Not only are your reply very accurate and precise but you also show us a lot of empathy in a tough situation and for that we are very grateful. The special USB cable you recommended will hopefully solve our problems.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service Experience

The thoroughness of the Customer Service representative was very much appreciated. She made sure to fully answer all my questions and to clarify areas where I needed more input. The whole experience was very productive and worthwhile.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

For those suffering from the annoying…


For those suffering from the annoying problem my wife regularly experiences after eating: a sudden headache, upset stomach, and a very swollen abdomen, this preset with the following programs is very effective. Activate it remotely for about five hours; the effect is felt quickly, and the symptoms disappear
This the Pooky2 program list ;
Abdominal Inflammation (CAFL)
Abdominal inflammation (XTRA)
Abdominal Pain (CAFL)
Abdominal Pain (RUSS)
Intestines Inflammation 2 (XTRA)
Intestines Inflammation (CAFL)
Butylscopolamine (MW)
Calcium carbonate (MW)

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Chatting with a live agent resolved my issue in minutes!

Chatting with a live agent resolved my DH preset chain loop understanding very easy! Cheryl Zhang from customer service walked me through the steps in 3 mins. I struggled to understand the instructions guide on the website for many days wondering what I was doing wrong? Turns out that I missed just one step.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Jane Zhang

Jane Zhang, Always helpful and efficient . Like working with her.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Wow, it works amazingly!

As for a positive experience during use, yesterday my friend cut his fingertip while cooking and was in pain. After just a few vitamin program using the Plasma Central MW set, the cut on his finger closed up. He was so amazed. When the plasma is working well, it's incredibly powerful!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

I'm really impressed with MiraMate's…

I'm really impressed with MiraMate's PEMF device Mini Magic. I've had a slight problem with arthritis in one of my wrists and in one of my ankles. Using Mini Magic consistently every night for approximately three months, healed my wrist and using it for less than a month, healed my ankle. I'm so pleased I can again do suspension training at my training centre without needing a wrist wrap (and I'm 73!). As a friend had a debilitating problem with arthritis in one of her hands, I showed her Mini Magic which she promptly ordered and after a short time she was pleased to report how helpful it had been for her too. We agreed that Mini Magic IS magic! Customer service is excellent. :-))

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

I would give a Galaxy of stars

I would give a Galaxy of stars, if they were here. I feel so totally BLESSED to have come to know Spooky2, and everyone involved.. including the chat bot.... the cherry on top was being introduced to Lisa Zhang, who was just so patient, KIND, and Intelligent and informed. She made things so easy for me... and I am just feeling so very grateful at this moment. Do not hesitate to purchase things from Spooky2.. it's seems like it is an entirely wonderful place... I JUST LOVE IT ~~

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

We won the lottery!!!!

I received I felt like very personalized customer service from the Jane Zhang and the Spooky2 support team. I was instructed on detailed steps that I could take to fix the issues I was experiencing with my Generator X Pro when I upgraded from Windows 10 to Windows 11. Initially, the steps only confirmed that there was an issue and that if the problem could not be fixed, steps towards are replacement was assured. The Spooky2 team covered all bases in their diagnosis, which helped me cover areas that I did not even consider. Having worked on computer systems myself and dealing with customer issues, I truly resonated with the personalized service I received. In the end problem resolved with the HW reset. My Spooky2 system is now back to 100% healthy. When my Generator X Pro was down, it's like I lost my wallet. Well, the feeling of my wallet being found with everything in it, including my winning lottery ticket. Thanks Jane and team. (Al and Judy Estilong)

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Spooky help can reach far

My story is not spectacular in any way, but is a great example on what Spooky can be great for.
I lived in Miami. My friends Luca and Giovanna, arrived from Italy, stopping at my house on their way to a remote island in the Bahamas the following day.
That night, after dinner, Giovanna gave me a few of her nails and asked me to put Spooky on a setting to help her relax and sleep well. She is a busy entrepreneur who had just gone through a long trip to go on vacation.
I did. I chose for her two programs: the Weight management and the Healing and Regeneration.
In the morning, after breakfast, they both left to the airport. Giovanna had slept well and looked reborn, but that was nothing new for me since it happened every occasion she spent time at my place.
Over the years, I planted many tropical trees around my one story building, making the house disappear in luscious greenery. Although we are very close to our neighbors, in my little jungle we feel almost totally isolated from the rest of the world.
Three days later, I got a call from Giovanna. She sounded desperate. She told me she had been bitten by tiny insect all over and her body was itching and was all red. She did not have any medicine to take care of the problem, and was going crazy scratching her body to feel better but knowing she was making her problem worse.
This time, to help her I set the Broad Spectrum Antibiotic. She was lucky I could help her from far away because I had her nails already. Two days later, I got another call from the Bahamas. It was Giovanna again, informing that whatever I did on her took care of the problem. She could not believe life can be so simple.
One funny part about this story is that Giovanna's sister, following my suggestion, bought a Spooky generator three years ago but never set the time aside to learn to use it. After this episode, I have offered my help to friends that travel to remote places. One never knows when Spooky can become a life saver.

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have a bunch of good things to say about items they sell.

I have a bunch of good things to say. Not sure where to begin. My dad has ruined his health. I make stickers for him. For his blood pressure and they help regulate it. Stickers have helped my husband’s headaches. The biggest change has been this cold 🥶 season. When the weather shifts, breathing cold air can inflame my bronchial tubes. I’m extremely inflamed with lymphatic issues due to Lyme disease. The respiratory issues hit early this year since the start of October. I made stickers for inflammation, detox, lymphatic system, and recently added frequencies for medicines that combat fluid leaking from veins because of inflammation, histamines, and mast cell. It has helped in a huge way. I can take off my compression socks and not have my ankles look like softballs. I experimented and went in the cold night air and breathed while wearing the stickers. When I got home I felt a hint of symptoms. So, rather fool around and wait, I used the frequencies on the stickers with the remote while I worked on my computer. Eventually, these symptoms, which usually escalate and lead to a month ir so in bed or a few days in the hospital, went away. So, very pleased with the results. By the way, I was in the night air because I brought my scalar machine to my best friend’s house to use it on her horribly ill dad. After the treatment with that and red light therapy, he made shocking improvements.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Nicole Luo with customer service was fantastic. She was incredibly helpful. It was a terrific experience. I can’t say enough about the quality of service that I received. Thank you so very much, again, Nicole. You are an angel 😇

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

FROM THE CANE TO FREE MOVIMENTS

This is the account of a dear patient who started biophysical treatment recently, only in her third session, and the results have already been amazing!

She arrived at the health office with mobility difficulties and using a cane, suffering from severe body pain.

After 3 sessions with Spooky2 technology (cold laser, contact, frequency stipers and AHA halo) the situation changed completely:

✅ Body pain disappeared!
✅ Blood pressure stabilized!
✅ Lost 4kg

And the most exciting thing: she is moving freely and has abandoned her cane! What have we done so far?

The focus has been on the foundation: We are focusing on Blood Cleansing and Optimizing the Biological Terrain to deeply reduce inflammation in the body. We haven't introduced supplements yet!

By simply adjusting the foundation, the body already responds with this impressive strength and vitality.

This proves that this is the right path: true health begins from the inside out, treating the cause and not just the symptom, restoring autonomy and joy of living.

Thank you so much spooky2 for continuing to help my patients on this journey of health and vitality! 💚

Dr. Yonara Aniszewski CRN 1 26508

November 19, 2025
Unprompted review

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