It's a great service they even give you the refund if you are lost but I'm not sure since I haven't received it yet but surely if I get it I will rate it 5 stars now I'm rating it 4 stars
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Have to be honest and say i didn't have a great experience with them I have been contacted by them offering an apology and a full refund which i have accepted. Thank you
Company replied
Good morning all , I had the best service from Bob , issue was rectified , at the same time being professional, helpful and a team player.
Responded to my issue. With respect. Promptly
4.1
Great
249 reviews
Hasn’t replied to negative reviews
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You guys are fooling me to give you…
You guys are fooling me to give you positive comment with your service but not helping me with my concern. So disappointing
May 22, 2024
Unprompted review
Reply from Sportfun
Hi Katherine,
We apologize for any frustration and inconvenience you've experienced.
To address this issue, please reply to our email sent from support@sportfun.fit.
Kind Regards,
Sportfun.fit
Reply from Sportfun
Hi Dianeliz,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again!
Thank you,
Kind Regards,
Sportfun.fit
Big scam! Emailing me to change my 1-star review...
Advertisement found on Facebook for a cheap product led to this website taking money out of my account. Without any permission or knowledge.
And after this review I received this email, doesn't make it any better dudes...It is not a misunderstanding, you gave me a subscription I did not want. I hate sports, so why would I subscribe to sportfun? Change it to a 4-5 star review? I would change it to a minus 1 if I could.
The email:
Hello Kristel Weiden,
I hope this e-mail will please you. My name is Josh and I am from the Customer Experience team at Sportfun.fit .
While going through recent cases of dissatisfaction with our customer service, I came across your case on Trustpilot and discovered a misunderstanding. My sincere apologies for any inconvenience this may have caused.
In an effort to rectify the situation, I would like to offer you a full refund for your 20.45 EUR.
To facilitate the refund process, we kindly request that you update your current review on Trustpilot to reflect our efforts to resolve the issue. We would appreciate it if you could mention that we have reached out to you and that we are taking the necessary steps to address your concerns. We kindly ask that you update the number of stars to 4-5 for a positive review. Please remember to update the review title/heading too.
Don't delete the review, just update it.
Lastly, we kindly ask that you revise the content of your review and refrain from using language that could potentially harm our reputation, such as terms like "scam".
Once you confirm the above, we assure you that your account will be refunded immediately. If for any reason this is not the case, you are free to re-rate and rewrite your review.
We appreciate your consideration of our proposal and hope to resolve this issue amicably.
Please accept our kind regards.
April 28, 2024
Unprompted review
Queries were promptly taken care of.
Queries were promptly taken care of.
May 1, 2024
Unprompted review
Reply from Sportfun
Hi Anna,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again!
Thank you,
Kind Regards,
Sportfun.fit
The Customer service was great and fast…
The Customer service was great and fast response
May 1, 2024
Unprompted review
Reply from Sportfun
Hi Destiana,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again!
Thank you,
Kind Regards,
Sportfun.fit
Keep well away from this bunch of…
Keep well away from this bunch of dangerous scammers called SPORTFUN.FIT.......
April 24, 2024
Unprompted review
They contacted about my refund and told…
They contacted about my refund and told me that's it's going to show on the nex t5-7 days. I will be waiting for my money
April 23, 2024
Unprompted review
Reply from Sportfun
Hi Bule,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again!
Thank you,
Kind Regards,
Sportfun.fit
Thieves
Thieves
This platform is a scam. They have been trying to debit my account.
April 17, 2024
Unprompted review
Stop debiting in my account unsubscribe…
Stop debiting in my account unsubscribe me oviass its a scam this platform
April 1, 2024
Unprompted review
Reply from Sportfun
Hi
We'd love to help! To get started, you can reach out to our support team at support@sportfun.fit or live chat. We're available 24/7 and happy to assist.
Alternatively, if contacting support isn't convenient, providing your email address would allow us to locate your account directly and offer personalized assistance.
We're here to resolve this for you!
Thank you for bringing this to our attention.
Best regards,
Sportfun.fit
Reply from Sportfun
Hi Irimiea,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again!
Thank you,
Kind Regards,
Sportfun.fit
I don't know who you are and have not…
I don't know who you are and have not signed up to you? But you have taken mo ey from account? Not happy about this at all.
January 10, 2024
Unprompted review
Understand what your signing up for.
Have to be honest and say i didn't have a great experience with them I have been contacted by them offering an apology and a full refund which i have accepted.
Thank you
December 14, 2023
Unprompted review
Reply from Sportfun
Hi,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again!
Thank you,
Kind Regards,
Sportfun.fit
Scam. Unauthorised charges
Advertisement found on Facebook for a cheap product led to this website taking money out of my account. Without any permission or knowledge. Blocked card contacted fraudulent team.
October 28, 2023
Reply from Sportfun
Hi Austin ,
Thank you for taking the time to share your experience but our aim is to offer you the best shopping experience.
We apologize for any inconvenience, but our system usually creates an account after a user signs up.
Registration is only completed after accepting the terms and conditions, therefore it appears you may not have gone through the terms but did follow the steps for registration.
Feel free to reach out to us via our email: support@sportfun.fit to further assist and guide you.
Kind Regards,
Oliver
Scammed by a phishing email
Scammed by a phishing email. Had to cancel card and told no refund
November 13, 2022
Unprompted review
Reply from Sportfun
Hi Solo ,
Thank you for taking the time to share your experience but our aim is to offer you the best shopping experience.
We apologize for any inconvenience, but our system usually creates an account after a user signs up.
Registration is only completed after accepting the terms and conditions, therefore it appears you may not have gone through the terms but did follow the steps for registration.
Feel free to reach out to us via our email: support@sportfun.fit to further assist and guide you.
Kind Regards,
Oliver
Proper scamers thieves you name it .l…
Proper scamers thieves you name it .l had a very bad experience with them .You order something with the credit which they claim will be on your account you dont receive it instead they take more money in your account.Ask for a refund they will tell you its not refundable.lf you want to donate money try these people you get nothing .l dont recomment this website to anyone at all
November 8, 2022
Unprompted review
Reply from Sportfun
Hi Anonymus ,
Thank you for taking the time to share your experience but our aim is to offer you the best shopping experience.
We apologize for any inconvenience, but our system usually creates an account after a user signs up.
Registration is only completed after accepting the terms and conditions, therefore it appears you may not have gone through the terms but did follow the steps for registration.
Feel free to reach out to us via our email: support@sportfun.fit to further assist and guide you.
Kind Regards,
Oliver
They scammed me
They scammed me . They scammed me through a phishing email.
September 26, 2022
Unprompted review
Reply from Sportfun
Hi Libhongo ,
Thank you for taking the time to share your experience but our aim is to offer you the best shopping experience.
We apologize for any inconvenience, but our system usually creates an account after a user signs up.
Registration is only completed after accepting the terms and conditions, therefore it appears you may not have gone through the terms but did follow the steps for registration.
Feel free to reach out to us via our email: support@sportfun.fit to further assist and guide you.
Kind Regards,
Oliver
SCAM
They have obtained my subscription trough a phishing email, claiming for a delivery fee!
Hate when these scams are on.
I had to cancel my cards...
September 24, 2022
Unprompted review
Reply from Sportfun
Hi Mr. Goncalo ,
Thank you for taking the time to share your experience but our aim is to offer you the best shopping experience.
We apologize for any inconvenience, but our system usually creates an account after a user signs up.
Registration is only completed after accepting the terms and conditions, therefore it appears you may not have gone through the terms but did follow the steps for registration.
Feel free to reach out to us via our email: support@sportfun.fit to further assist and guide you.
Kind Regards,
Oliver
Tricked in ‘subscribing’ to their ‘services’
I was invited to participate in a prize draw for which had to pay 2 euros. Turned out they’ve subscribed me for some kind of ‘discounts’ I did not use and never intended on using for which they’ve charged me £30 and another £6 a couple of hours later. Contacted support, they have nicely refused to refund the money saying that I subscribed to their terms and conditions (which I never saw, as never subscribed to anything). Please do never try to access this website, as they will ‘subscribe’ you to their services in no time charging you randomly with different amounts of money.
September 4, 2022
Unprompted review
Reply from Sportfun
Hi Cristina ,
Thank you for taking the time to share your experience but our aim is to offer you the best shopping experience.
We apologize for any inconvenience, but our system usually creates an account after a user signs up.
Registration is only completed after accepting the terms and conditions, therefore it appears you may not have gone through the terms but did follow the steps for registration.
Feel free to reach out to us via our email: support@sportfun.fit to further assist and guide you.
Kind Regards,
Oliver
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