They have a very bad retour procces, u must download a form print it write it then put it in the carton then u must do tour own shipping. I ordered 2 pairs of shoes, both 41 from different companies... See more
Company replied
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See what reviewers are saying
Paid £80 for trainers on 26th October was due on 31st Oct nothing arrived been chasing for days amd being fobbed off saying they are checking with the courier... it’s now 4th November still nothing... See more
This shop has the worse customer service ever, do not trust, do not buy, sending back the product is a pain, getting back the money is even painful, lucky there is the the Consume Center which can h... See more
We ordered a pair of skates, paid online and waited for the order. Then two days later I accidentally found an email from sportisimo eshop in my spam folder informing me that the order cannot be fulf... See more
Company details
Written by the company
The largest selection of sports equipment and apparel in Europe. Over 7 million products in stock, including brands like adidas, Nike, Puma, and many more.
Contact info
Czech Republic
- sportisimo.com
2.5
Poor
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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zero communication and £10 for hermes …
zero communication and £10 for hermes delivery within uk? they want to earn money even on delivery as hermes prices are around £3
October 19, 2018
Unprompted review
Don't be fooled!
They sent me the wrong item *twice* and haven't refunded postage a month later, even though they said they would. Customer service are polite, but nothing actually comes of it. I've had to report them to the adjudicator.
December 3, 2017
Unprompted review
Prompt delivery, Great product
Couldn't find the product on any other website. Item was less expensive than it would have been in the UK. International delivery came promptly with correct products in well-maintained parcel.
November 28, 2017
Unprompted review
Item missing, no reply from Sportisimo..
I placed a few orders with Sportisimo and never had a problem. However, this time an item (a pair of socks, to be more exactly) was missing. I tried to contact Sportisimo by phone but gave up after waiting on hold for 10 minutes. I sent them an email about a week ago but haven't heard back from them yet.
It's not such a big deal, as it's just a couple of bucks. But I wanted to see how they handle these things. It seems they just don't...So, this makes me wonder what would happen if a more expensive item goes missing...Now, I'm not sure if I trust these guys enough to place other orders with them.
April 13, 2017
Unprompted review
Great!!!
I was looking for a pair of sneakers in my size everywhere until I saw them on this website.
I was a bit apprehensive at first since I've never heard about it and it was from a country I never bought anything from.
But it was awesome because in a week and a half I had my order and I paid less even with shipping than if I were to buy it in my country.
Recommend it a lot!!
February 1, 2017
Unprompted review
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