Sportsbet.io Reviews 

279
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I deposited $39 and received a $39 promotional bonus. After betting, my balance increased to approximately $620. When I requested a withdrawal, Sportsbet.io required me to complete KYC.... See more

Rated 1 out of 5 stars

I registered on a website four months ago. Initially, I lost around $3,100, and everything seemed fine. However, I won $4,500 in an ice hockey match and requested a withdrawal, which was rejected. The... See more

Company replied

Rated 1 out of 5 stars

First, I deposited 200 dollars, then ran it to 1.2k on sports, then tried withdraw, submitted my withdrawal then it directly declined, I contacted support about it then they told me to verify KYC. I s... See more

Rated 1 out of 5 stars

hello ,i deposited after few minute my limit crashed.I passed vertifaction ,which want from mail.I am unable to take my back deposit fund..I want my deposit back. luda111 I contacted your Sup... See more

Company replied

Company details

  1. Online Sports Betting Vendor
  2. Betting Agency
  3. Bookmaker
  4. Casino
  5. Gambling Service
  6. Online Casino or Bookmaker

Written by the company

Crypto Sports Betting! Play and Win Using Crypto ☆ Instant Withdrawals ☆ Register Anonymously ☆ Join Sportsbet.io Today!


Contact info

You should know

1.2

Bad

TrustScore 1 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(279)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely easy to deposit

Extremely easy to deposit ; Extremely difficult to withdraw; this brand is a joke

June 28, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,
Thank you for your reply.
Offering seamless transactions is our top priority, and we are sad to read that you have faced some difficulties to withdraw. Please reach out to us via chat or email (hello@sportsbet.io) so we can have a look into your situation.

Looking forward to hearing from you.

Best Regards,
Your Sportsbet.io Team

Rated 1 out of 5 stars

Sportsbet.io is trying to steal from me

Sportsbet.io is trying to steal from me. It's being 3 days now. I haven't received my $3000 commission and they owe me $25,000 in my main account. I have sent different messages and haven't gotten a reply for days now.
I have never witness this before. This is the first time this is happening to me. Pay me my money. That's all I want. Thanks .
All isn't okay. You owe me and you're refusing to pay me and hasn't responded to me since. I need you to respond to my email and pay my money. The $25,000 you haven't responded to that also. Did you not do calculation for that on my main account. Pls pay me my money and stop trying to steal from me .

June 10, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,
Thank you for your review and for providing further information.
We are sorry to read about your negative experience.

UPDATE: Upon checking your case, we can see that our team gave you a detailed explanation about your commission. We can confirm that all is correct with its calculation.
We would kindly ask you to refer to our email, sent on June 11th 2024.

We hope for your understanding regarding this matter.

Best Regards.
Your Sportsbet.io Team

Rated 1 out of 5 stars

Give my cash back!

This is seriously crazy situation what I get , I lost almost 3k usdt first they make cash back which is 10% and after I text them they take 2 days and fix the situation and add my account what I deserve 127 usdt more and after that I want to withdrawal my balance what I lost after 3k usdt and they say you not eligible to withdrawal and promotion and delete my balance , how this can be possible ? Why you make mistake and gave me less cash back and even I make deposits and lost after this , I want you to give my money back which I deserve. My username is yumjaggedly95

June 3, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,

Thank you for posting a review.
Unfortunately, we could not find any account with this username on Sportsbet.io. Kindly review the information provided.


Best Regards,
Your Sportsbet.io Team

Rated 1 out of 5 stars

I fell for a scam with the affiliates program

I fell for a scam with the affiliates program, they did not pay my commission for 5000 USD, and they blocked my account saying that I breached rules although i have proofs that everything is legitimate, and nothing is wrong.
Do not fall for the scam of this website.
I advise everyone not to use this platform.

May 7, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,

Thank you for sharing your feedback.

We are committed to providing a fun, fast, and fair experience for our customers and partners. Adherence to our Terms and Conditions is crucial for fostering trust among players and sustaining our business.

As this matter is regarding our Partners and Affiliates team, we reviewed your case with them.
After a thorough investigation by them and Player Safety and Assurance Team, it was determined that there was a violation of rule 5.1 h) III, in our Partners.io Terms and Conditions, which you can read here: https://partners.io/en/terms-of-service/.

We appreciate your understanding that this decision is final and will not be subject to further review.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

The cashout function does not work.

The cashout function does not work.

April 29, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello Sam,

Thank you for leaving a review about Sportsbet.io.

Please be informed that our website does feature a functioning Cash Out option.
However, be kindly reminded that we cannot guarantee that the Cash Out feature will be available on your bet selection. Where Cash Out is available pre-event and we do not cover or we stop covering the Event In-Play, then Cash Out will be unavailable once the Event starts or when our In-Play coverage stops. Cash Out will also not be available when a market is suspended. You can read our Terms and Conditions, point 11.23 here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

Should you have any questions related to the Cash Out feature or any other queries, feel free to contact our 24/7 Support team via chat or email (hello@sportsbet.io).

Kind Regards
William
Sportsbet.io Staff

Rated 1 out of 5 stars

Definitely stay away from this site…

Definitely stay away from this site especially you are slot players. They only promote rigged slot providers games and manipulate RTP to their advantage

April 19, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello fernandez,

Thank you for reaching out.

I'm sad to read that you've not had the best time on the site so far, however, I would like to assure you all of the games on our site are tested and verified in accordance with the industry's best practices and operate on the basis of true randomness.

RTP is only ever an estimate of potential wins that is based on the average of millions and millions of bets. It is not an indicator of the chance to win any individual bet or bets during a game session.

It's never fun to lose in gambling but I can guarantee we do not manipulate RTP or any game mechanics and operate fairly and honestly.

I do hope you can understand and I wish you the best of luck in your future game sessions. Please gamble responsibly and do reach out to us at hello@sportsbet.io if you have any queries. We are available 24/7.

Kind Regards,
William
Sportsbet.io

Rated 1 out of 5 stars

SCAM OF 52 000€ FROM SPORTBET.IO WEBSITE

Hello, I will explain my problem to you. I opened my sportbet.io account on April 5, 2024 after a friend recommended the platform to me, I made my first deposit on their site on April 5, 2024 and I won money on their platform so I made my request to withdraw my money, I put my crypto address and 1 hour later I had the money on my wallet so for the moment no problem. It's a normal casino you'll tell me but at that time the problems had not yet started... let me explain on April 7 I made a deposit of 71.94 mbtc on their platform which I lost, I made a second deposit of 122.42 mbtc which I also lose I then decide to make a final deposit of 374.70 mbtc with which I play blackjack which brings me back to 784.79 mbtc. I decide to make a withdrawal request which is then refused so I don't really understand that's why I contact customer service who asks me to verify my identity on the site which I do immediately, then once it's done he asks me to verify my identity on a second site by email which I also do immediately. Then the next day I receive an email from them telling me that my account has been deactivated following several accounts opened which is strictly impossible given that I discovered their platform 3 days before and that I created my first account this this moment. He then tells me that they will do an investigation on their own and that they will get back to me within 5 working days. 5 days later I received an email from them telling me that my account has been deactivated and that the funds will not be returned because I would have used the double spend method, after having inquired about this method which consists of confirms the deposit on the blockchain only once we make gains on a platform, except that it is impossible because to make my deposits on the site I use a very well-known and secure application called ledger live which allows to send crypto to wallets at no time can I decide when the funds will be confirmed by the blockchain once the funds have left my account it is no longer my responsibility, and the money no longer belongs to me. So their accusations are already false and are impossible to carry out because I have absolutely no power over the confirmations of sending cryptocurrencies on the blockchain. I sent all the evidence to sportbet support by email who no longer gave me any answers after closing my account with ~52,000€. Does anyone find it strange? At the beginning he tells you that you have opened several accounts with them with their articles 3.5 and 3.6 while you are sure that not you answer them and once he sees that they can tell you nothing about this he comes back to you by telling you that ultimately you have violated articles 7.6… It’s really nonsense. I am extremely disappointed with their customer service and the website because they pretend to be a reputable site with big partners and a trusted site with supposedly responsive support but it's nothing like that once I receive the email account closure and that my funds will not be recovered I have not received a single response from them and now I am unfairly left alone with a loss of €52,000 even though I have not asked anyone for anything. I just wanted to play on a platform that I thought was trustworthy. So really it's a platform to avoid urgently if you don't want to have this type of problem.. if anyone has the means to see the situation of my account my sportbet.io username is benoitdubois26.

April 7, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,

Thank you for taking the time to share your feedback and provide detailed insights.

We sincerely apologize for the negative experience you encountered on Sportsbet.io.
Our commitment is to deliver the best possible user experience, and we recognize the significance of Fun, Fast and Fair betting process in achieving this goal.

Upon checking this matter with our Player Safety and Assurance team, we asked them to review your case again. After looking into it, they informed us that the suspicion of using the “Double Spend” methodology was incorrect due to a technical misconfiguration. As a result, they have returned the debited funds to your Sportsbet.io account and your account is reactivated.

On behalf of our team, we would like to sincerely apologize for this confusion and misunderstanding. As a goodwill gesture, we have credited you some free bets, which can be used for any sports from our main categories and the minimum odds need to be at least 1.50. The free bet is valid for 72 hours.

We wish you good luck with your future bets and hope to provide Fun Fast and Fair gaming!

Kind Regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

Scammers

Scammers,
You deposit without being able to withdraw Your Money.
Definitely not recommended

April 11, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,

Thank you for posting your feedback about Sportsbet.io.

We had requested further information to be able to reply to you as accurately as possible. Unfortunately we did not receive anything back from you, but we would gladly check further, if you do decide to share your username or email address connected to Sportsbet.io.

Otherwise feel free to be in touch with our 24/7 Support team via chat or email at hello@sportsbet.io.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

It named should be "scambet.io"

I was asking them to refund the removed balance to my deposit. They sent a verification link. I tried a million times but every time it says we are unable to record video. I explained the whole thing to them with many emails. I sent them my screen recording and also sent them my ids clear photo as they requested. But I they still forcing me with the link. I completed the first verification without any problem. Very inhuman and unprofessional behavior from them.
User: Eleskinen371

Update: they confiscated my balance and blocked my account.

April 5, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello Eleskinen371,

Thank you for sharing your feedback regarding Sportsbet.io.

Sorry to hear that the links to passing your ID verification were not working initially, however, it seems to have worked now.

I had a look at your account and it seems that our Player Safety and Assurance Team is still in the process of reviewing your case and have recently asked you for clarifying information via email.

I would encourage you to reply to that email so that they can continue with your case and come to a conclusion as fast as possible. As I'm sure you know, we always retain the right to ask for additional verification as outlined in our Terms and Conditions: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions

Rest assured, once you provide all the information that we require, we will provide you with an answer via email.

Should you have any other questions, feel free to reach out to us.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

Biggest thieves on online..

Username: kiyunjung
They disabled my account with false explaination and they confiscate my deposit. I have balance around 37 mBTC. I was busy with my personal business and didn't login this site for some time.
After I logged in I saw my balance disappeared. Then I requested them to add it to my balance they refuse it. after 3 time successfully id verification they saying my id verification was unsuccessful!!!! What a joke!!
The reason they are telling that I have multiple accounts but I swear to God I have only one account.
I didn't violated any term as they mentioned.
You disabled my account with false case. you don't have the right to steal my money. You don't have the right to confiscate my deposit.

## if you are reading my review please listen "Their are thousands of Casino and betting site no one will steal your money. Sign up there. Never sign up to sportsbet.io . They will steal your money with false excuses..it's 10000% scam.

March 16, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello kiyunjung,
Thank you for sharing your feedback regarding Sportsbet.io.

After reviewing the details of your account, we would like to emphasize that we retain the authority to request additional verification when deemed appropriate. In situations where foul play is detected, accounts may be subject to closure without the refund of funds, as outlined in our Terms and Conditions: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.
If you have any concerns or inquiries, we recommend reviewing the previous correspondence we've sent to you for clarification.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

Seized 4000 USDT and closed account

My account, primarily used for sports betting, was disabled without warning, leaving me unable to place bets or access funds. Despite promptly completing their verification process upon request, I was later asked to undergo the same procedure again, which I complied with. However, despite assurances of a resolution within five business days, my funds were confiscated, and my account permanently closed.

Sportsbet.io's reasons for these actions are vague and unsupported. I categorically deny any involvement in illicit activities as implied in their correspondence.

They seized over 4000 USDT, a direct deposit, without just cause. I have not breached their terms or used any bonuses.

March 27, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello Aba,
Thank you for sharing your thoughts about Sportsbet.io.

We are saddened to read about your negative experience using our website.
Unfortunately, as you did not share further details with us privately, we could not review your case. However, please rest assured that our Player Safety and Assurance Team aims to protect the sustainability of our services and insure a fair experience to all our users. Therefore, our team reserves the right to ask for further verification if deemed necessary. If foul play is detected, accounts can also be closed as per our Terms and Conditions: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

For a clearer understanding of your situation, we would highly recommend you to read the last email sent to you, as all the details were included.

If you disagree with the final decision, you are free to file a dispute with our licence Curaçao eGaming.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

This is totally scam

they said I have multiple account but I don't have. They closed my account with my balance.

this site is a trap. do not deposit a single penny here. you can see their rating is just 1.

username:Eduardo35

March 15, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello Eduardo35,

Thank you for sharing your feedback and we’re sorry to hear that your experience on our platform hasn’t been positive.

We strive to make our users’ experience fun, fast, and fair. This commitment includes ensuring that all users adhere to our Terms and Conditions, a crucial aspect for fostering trust among our players and sustaining our business.

After a thorough investigation by our Player Safety and Assurance Team, it was determined that there was a violation of rule 3.4, 3.5 and 8.6 in our Terms and Conditions, which you can read here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

We appreciate your understanding that this decision is final and will not be subject to further review. If you have any further questions or concerns, please feel free to reach out to us via email at hello@sportsbet.io.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

Unethical way to withdraw

I deposit 6k usdt and made back 6500 usdt. I tried to cash it out but they wouldn't let me unless I risk and gamble my whole deposit of 6500 usdt. I should be able to withdraw my money whenever i want to. But instead, they insist you to risk and gamble all your money to be able to withdraw.

March 7, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,
We appreciate the time you took to share your feedback about Sportsbet.io.
We have sent you a personal information request so we could address your case as accurately as possible. Unfortunately, as we did not hear from you, we will try to reply with general information.

Please be informed that we reserve the right to require 1x wagering of the amount equivalent to the deposit(s) before accepting a withdrawal request. You can find it written in our Terms and Conditions under point 6.4: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

However, lacking information about your specific situation, we highly encourage you to contact us via chat or email at hello@sportsbet.io, so our 24/7 Support team can clear any doubts and concerns you may have.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

Absolute disgrace to the casino world!

Sportsbet.io is a SCAM!

The worst of the worst within all casinos. There are much better other sites where you can play safely. These people are just against everything that is enjoyable when it comes to online gaming and betting.

Take my advice and go elsewhere they DO NOT pay out at all. They lure you in with offers and bonuses and once you win something they will just take it from your balance. They have all the tool in their hands, that is why they are only accepting crypto payments because that is untracable!

You cannot dispute your funds as their ADR service is nonexistent and they are registered with a fake not replying juridiction.

SCAM SCAM SCAM!

Update: What a fake answer William. As soon as you see profits on an account you take it and you close the account due to breaching of the T&Cs. Luckily you confirmed in email that there was NO breach of the T&Cs prior to this. Try better please. 1.5* on Trustpilot will show everyone what are you up to.

February 2, 2024
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,

Thank you for sharing your feedback about Sportsbet.io.

We are sorry that you have not been enjoying your time on our platform.
Our primary goal is to ensure smooth transactions for all our users while maintaining a safe and fair environment. To uphold these standards, we may need to conduct additional verification and implement necessary measures in cases where our Terms and Conditions are violated.

Additionally, we encourage our players to report any grievances to our licensing authority for further investigation and resolution.

Many thanks.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

Scammer

Scammer
I don't think I will ever give a review against this site. I have lost a lot of money betting on this site so far. After winning some money in last few days. Suddenly they disabled my account. I contact them they tell me I used multiple accounts which is never true. Then I was given 3 user id's I was told what are you related to these I said I don't know any of them. Then I tell them if you think it's my ID 3 user then you keep the full amount and no refund. My account was $6844 and they deducted $5401 from my account and closed my account and 1443 withdraw refund in my wallet. I want to take legal action against them please help me
Username: bestoneplus

December 27, 2022
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello bestoneplus,

Thank you for taking the time to share your feedback about Sportsbet.io.
We're sorry to hear that your experience on our platform hasn't been positive.

We strive to make our users' experience fun, fast, and fair. This commitment includes ensuring that all users adhere to our Terms and Conditions, a crucial aspect for fostering trust among our players and sustaining our business.

After a thorough investigation by our Player Safety and Assurance Team, it was determined that there was a violation of rule 19.1 in our Terms and Conditions, which you can read here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.
The final decision was to partially return your balance, after an adjustment from our team.

We appreciate your understanding that this decision is final and will not be subject to further review. If you have any further questions or concerns, please feel free to reach out to us.

Many thanks.

Best regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

I got my winnings and I wanted to…

I got my winnings and I wanted to withdraw but Sportsbetio disabled my account. I cannot withdrawal any of winnings or even get access to my account. I can no longer log in with the details I made it with, both my username and my email. When I tried to use forget passport with my email and date of birth, they told me I have no account in their systems which is ridiculous. Please do check and get back to me. My account name is Kaytlisa

UPDATE: I’ve tried to log in again but it said my account details have not been found and it will be locked after 3 unsuccessful attempts. I tried “forgot password” but it also says no account has been found. I have written an email to your support account but I haven’t received a reply since yesterday. Please do check again.

Update 2:
I just received a reply to my case request. They are stating I have no account connected to my email address which is not possible. They don’t even check my account name. I will now reply to your request on Trustpilot. Hope it will help.

Update 3: I wrote an email to given email address this morning as you have advised in your first answer. I am still waiting for a reply. Yesterday I already put in a case request on the UK Website which was replied to today as “no account belongs to that email address”.

November 28, 2023
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello KAYTLISA,

Thank you for taking the time to share your feedback and provide detailed insights.

We sincerely apologize for the negative experience you encountered on Sportsbet.io.
Our commitment is to deliver the best possible user experience, and we recognize the significance of smooth transactions in achieving this goal. Unfortunately, occasional random checks are implemented during withdrawals to ensure the safety of our users.
Your withdrawals were subjected to such checks, leading to a manual queue and subsequent delays. We want to assure you that these random checks were concluded on November 28th, allowing you to initiate new withdrawals if you wish.

We understand the frustration this may have caused and sincerely regret any inconvenience. It is crucial to emphasize that these measures are in place to safeguard both user safety and our business credibility.

Regarding your account, there are no restrictions imposed, and you should have unrestricted access to log in and enjoy our services. We recommend double-checking the email address used during registration.
If you encounter any difficulties in this regard, our 24/7 Customer Support team is at your disposal. Feel free to reach out to us via email at hello@sportsbet.io, providing as much detail as possible, and we'll be more than happy to assist you in resolving any issues.

We value your understanding and appreciate your patience as we work towards continually improving our services.

UPDATE: Thank you for your update KAYTLISA. We have sent you a request, so we can continue investigating your matter. Could you please reply to the request and provide us the email address you used to contact our customer support with.

UPDATE 2: Hello KAYTLISA, we wanted to ask if you are being redirected to our UK partner-site sportsbetio.uk? If you are attempting to access Sportsbet.io from the UK, you will be automatically redirected to our partner site, which does not share the same accounts as Sportsbet.io. Please contact hello@sportsbet.io so that our team can be in direct contact via e-mail.

Kind Regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

Fraudulent editing of my gaming history

I am an experienced player with several years behind me and have managed to accumulate a €36,000 balance recently, with a large number of deposits reaching thousands in USDT.

When I exited the game on the dashboard, the balance suddenly vanished and was not visible anywhere on the platform. As one would typically do when encountering problems on a website, I immediately got in touch with them to request assistance. The only things I got were rude words, made-up stories, and blackmailing when I proposed publicising the case.

I have been with them for quite a long time, and I have deposited dozens of times. When I wanted to withdraw a moderate amount the first time, they deliberately took the funds, so all my deposits are gone.

They are using a made-up story and have blocked my account without any profound reason.

I am entirely compliant with all applicable laws and regulations, and I am the legitimate winner.

I am willing to have my unlawfully withheld deposits returned, but I don't want my account returned by a business that didn't provide a secure gaming environment.

If you find yourself in a similar situation, get in touch with me so that we may collectively file a lawsuit against this fraudulent company. PLEASE DO NOT DEPOSIT ANY OF YOUR FUNDS HERE, AS THEY ARE GOING TO ROB YOU! GO ELSEWHERE TO A MORE RELIABLE, REPUTABLE CASINO!

November 14, 2023
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,

Thank you for the feedback and for providing some personal details so we could look into your case.

First of all, we're sad to see you've had a negative experience with our site. We value all of our clients and do our best to provide the best service for them.

In regards to your specific case, we've had a thorough look at it and can assure you that we've handled it according to all of our Terms and Conditions and best practices.

As was communicated to you via email, there were no irregularities detected with your gameplay. All transactions have been properly recorded and concluded and your balance at the time of account closure was correct.

As you mentioned some very concerning comments during your correspondence with us, we decided to close your account for your own safety.

We take our users' safety and Responsible Gambling very seriously and take proactive and preemptive steps when needed to protect our users.

While we are sad to have to close your account, your well-being comes first, and we hope you can understand that we have acted in good faith.

Kind Regards,
William
Sportsbet.io Staff

Rated 1 out of 5 stars

scammers

My login account Kgell
They accused me of multiple accounts and debited $440 from my account. Fraudsters have assigned me some accounts that I have nothing to do with

They replied that I could withdraw the last amount, but the last amount was $590. And they gave me $150 to withdraw because you debited $440 from me.

November 14, 2023
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hi Kgell,

Thank you for taking time to post a review about our website.

As communicated to you via email, our Player Safety and Assurance team found, after a thorough investigation, that your account was in breach of our Terms and Conditions under rule 19.1.
You were asked to withdraw the remaining balance after a deduction from our team (as our T&C rule 19.1 mention: "we may (...) confiscate any or all funds in your account at our absolute discretion"). The account was then closed permanently.
We kindly ask you to read the aforementioned Terms and Conditions fully for a better understanding of the situation.

Many thanks.

Best Regards,
William
Sportsbet.io Team

Rated 1 out of 5 stars

Scammed me and is not processing my…

Scammed me and is not processing my withdrawal

November 10, 2023
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hey there!

If you could share some additional information with us to help identify your account, we would gladly check to see why your withdrawals are not being processed, so we can see what can be done.

We hope to hear back from you soon.

Kind Regards,
William
Sportsbet.io Team

Rated 1 out of 5 stars

Sportsbet scam

Hi. My account is dannygreen1. I have no other accounts and have never had one, but my account was closed. In the letter, they wrote that they had found evidence of fraud, but did not report what. They don't respond to emails. I do not recommend you to register with this bookmaker. Scam

UPD:
You asked in the email if I have other accounts. I said no. And I really don't have them and I haven't registered before. In your last letter, you wrote that you found evidence of this. If this is not a scam, then you can provide this evidence to confirm that your actions are fair

November 1, 2023
Unprompted review
Sportsbet.io logo

Reply from Sportsbet.io

Hello,

Thank you for the review and providing your username.

While we're sad to learn you've had a negative experience with our site, upon investigating this case, we can see our Player Safety and Assurance team has informed you that you were acting in breach of our terms and conditions, point 19.1.

For this reason, your account was closed with no balance returned.

Please see our Terms and Conditions here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.

We hope for your understanding.

Kind Regards,
William
Sportsbet.io Staff

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look