Firearm was better than advertised. I bought a "Blemished" firearm and the photos were showing an example with more than my firearm i received. Shipping was fast and communication was timely. I got t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called and talked to a service representative. She was friendly and very informed on the product I was inquiring about. She was helpful and an asset to your company. After talking to her, I immediat... See more
Company replied
No BS! This is a great outfit. The website is easy to navigate. Prices are good to great and shipping is better than reasonable. I have purchased from them in the past and will absolutely buy from the... See more
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Ordered two revolvers. Decided I only wanted one of them. Customer representative was very pleasant and helped cancel the first revolver before they shipped and I received the second in only two days.... See more
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Company details
Written by the company
We make buying guns online easier. Buy a gun online without worrying about credit card fees, shipping charges, long delivery times, and whether or not we actually have the gun in stock. Seems like a no-brainer, but we have yet to meet another online gun retailer who can say the same thing. With roots that trace back to 1938, Sportsman's Outdoor Superstore is one of the longest-lasting gun dealers still active in the United States.
Contact info
PO Box 2251, 43056, Heath, United States
- 7405278080
- info@sossdirect.com
- sportsmansoutdoorsuperstore.com
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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Shipping was fast and the transfer was…
Shipping was fast and the transfer was made at my local FFL. Transaction was simple, Great Experience!
July 31, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
They are the best
They are the best, great prices and fast shipping. Highly recommend!
August 3, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Great pricing and Fast shipping
July 26, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Guns.com overall
The website, the service and the speed of delivery was outstanding. I will be ordering again
Dave
July 27, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Great experience!
Selection was right, price was right, delivery was fast…..what else does one need?
July 22, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Great selection and great prices.
I have been looking for a Browning .22 for quite a while and was thrilled to find a model I was considering on sale. Ordering is easy and shipping was fast. The FFL dealer was impressed with the quality and price.
July 20, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Fast shipping right when i needed it…
Fast shipping right when i needed it and a very good price and product i will be ordering here from now on.
July 22, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Really good sale price and quick delivery
Really good sale price and very, very quick delivery
July 20, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Great service
Great service. Product arrived quickly and as stated. Transfer process was very quick.
Will buy again. Highly recommended.
July 17, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Great service delivery was great…
Great service delivery was great compare to others keep it up.
July 17, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Top-notch company
Great prices. Fast shipping. When the box arrived, it was packed better than anything I’ve ever received. You could tell thought went into it and it was much appreciated. I would do business with these guys again anytime.
July 15, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
This order was very good
This order was very good. Most of my orders are good with soss. My problem with the company is when there is a problem they try to sanitize. Manipulate feedback. In my opinion their feedback is not trustworthy.
July 15, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
I found the item I wanted for a fair…
I found the item I wanted for a fair price. Ordered it through Customer Service, talking with a live person. The item was delivered in a timely manner.
July 14, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Price was good but needs better packaging.
Price was good and arrived in a timely manner, shipping price was fair, not too high but could have been lower or free with $200 purchase. Only complaint is your cardboard wafers packing material was not good, one box of ammo busted open and 50 rounds was scattered loose inside the package.
July 11, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for your feedback. We're glad to hear you were pleased with our pricing, shipping speed, and shipping costs.
We sincerely apologize that one of your ammunition boxes arrived damaged and that the rounds came loose inside the package. That's not the condition we expect our orders to arrive in. We appreciate you bringing this to our attention, and we'll share your feedback with our shipping team as we continue to improve our packaging methods to better protect items during transit.
Thank you for your business, and we hope to have the opportunity to serve you again.
Great service and prices,free shipping.
July 9, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Great selection and super fast…
Great selection and super fast processing and shipping. Only took a total of three days after ordering online.
July 13, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
HAVING GREAT PRICES AND FAST SHIPPING
July 6, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
One and Done
Terrible experience attempting to purchase ammo. The order didn’t process but my card was still charged. Took a week for the pending charge to fall off. The website shouldn’t have allowed this to happen. You get one chance to make a first impression.
July 3, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced while attempting to place your ammunition order.
We understand how concerning it is to see a charge or pending authorization on your account when an order does not successfully process. In many cases, these are temporary authorizations placed by the financial institution and are automatically released once the order is not completed. However, we understand that waiting for the funds to become available again can be frustrating.
We appreciate your feedback regarding the website experience and will share your concerns with our team as we continue working to improve the ordering process and prevent similar issues in the future.
We’re sorry that your first experience with us did not meet your expectations, and we appreciate you taking the time to let us know where we can improve.
No BS
No BS! This is a great outfit. The website is easy to navigate. Prices are good to great and shipping is better than reasonable. I have purchased from them in the past and will absolutely buy from them again. I very much recommend Sportsman's Outdoor Superstore.
June 30, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
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