Firearm was better than advertised. I bought a "Blemished" firearm and the photos were showing an example with more than my firearm i received. Shipping was fast and communication was timely. I got t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called and talked to a service representative. She was friendly and very informed on the product I was inquiring about. She was helpful and an asset to your company. After talking to her, I immediat... See more
Company replied
No BS! This is a great outfit. The website is easy to navigate. Prices are good to great and shipping is better than reasonable. I have purchased from them in the past and will absolutely buy from the... See more
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Ordered two revolvers. Decided I only wanted one of them. Customer representative was very pleasant and helped cancel the first revolver before they shipped and I received the second in only two days.... See more
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Company details
Written by the company
We make buying guns online easier. Buy a gun online without worrying about credit card fees, shipping charges, long delivery times, and whether or not we actually have the gun in stock. Seems like a no-brainer, but we have yet to meet another online gun retailer who can say the same thing. With roots that trace back to 1938, Sportsman's Outdoor Superstore is one of the longest-lasting gun dealers still active in the United States.
Contact info
PO Box 2251, 43056, Heath, United States
- 7405278080
- info@sossdirect.com
- sportsmansoutdoorsuperstore.com
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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Excellent service and speedy delivery
Excellent service and speedy delivery
June 9, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Everything great
Everything great, starting with the easy navigation of the site, to placing an order, shipment time and great customer service!
May 15, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Excellent experience with a firearm…
Excellent experience with a firearm purchase. A real person answered immediately when I had a question about using a non listed FFL. Price and shipping was beyond competitive
May 28, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
I have had great results in the past…
I have had great results in the past but not so good recently. It's approaching two weeks since I placed my order and it hasn't yet arrived. I completed an online help request without a response.
I'll definitely think hard when considering a future purchase.
May 22, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
After looking into this, it appears that your order was shipped via USPS. Unfortunately, this shipping method can sometimes take longer than expected for delivery.
I do see that the package was delivered on June 4, 2026. I apologize for the delay and any inconvenience this may have caused.
We appreciate your patience and hope you will consider shopping with us again in the future. Thank you for your business.
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Great prices on everything and shipping…
Great prices on everything and shipping speed is hard to beat.
June 2, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Great prices
Great prices, delivery times not the fastest but they find their way home. Will continue to order from here.
June 1, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Go to Podium Archery
Tried to order a target they showed in stock, signed up for their spam to get discount code then hear nothing for a week. Get an email today that my order was canceled because supposedly they don't have it.
Edit: It worked out in the end, was able to get the Delta McKenzie predator 36 through Podium Archery with free shipping. Highly recommend podium archery, target shipped the day after I ordered it.
May 30, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review regarding your recent order.
We apologize for the inconvenience you experienced. Unfortunately, your order had to be canceled because the shipping freight cost for the item was nearly $500, which made it impractical for us to fulfill the order. Since then, we have removed this item from our website to prevent similar issues for other customers.
We understand your frustration and apologize for any confusion or inconvenience this situation may have caused. We appreciate your feedback and the opportunity to improve our processes.
Thank you for your understanding.
Great Company
I find the website easy to navigate and visually pleasing. Also great prices and sales. The shipping and communication following the sale is also great. 👍
June 1, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Always a fantastic experience
Always a fantastic experience. Sportsman's Outdoor Superstore makes it easy for me to purchase firearms and they often have the best prices online. Shipping is always fast. I will continue to shop here. Thanks for your help!
May 14, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
easy to navigate site great pricing and…
easy to navigate site great pricing and fast delivery !!
June 1, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Some fabulous deals!!!
May 27, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Timing was good
Timing was good, communications were good, and their style was very pleasing.
May 20, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Simplistic
Everything about the site just runs beautifully. Haven’t found any issues and the customer service is top notch. If there is an issue of any caliber they contact you email and phone call. It’s been great.
May 29, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Horrible communication
Horrible communication. Paid for extra shipping, after a week, still nothing shipped then order canceled. 2nd time this happened. Will never order from these guys again.
May 6, 2026
Unprompted review
Fast and secure delivery
Fast and secure delivery! Outstanding experience!
May 8, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Outstanding experience
Price, service we’re outstanding! Shipped immediately
May 9, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Accurate description of the product
Accurate description of the product. Competitive pricing.
April 23, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Excellent translation
Excellent translation. Good communication. Everything happened on time, as promised.
April 29, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
Best all-around gun store!
Always the best products and always the best prices!
April 22, 2026
Unprompted review
Reply from Sportsman's Outdoor Superstore
Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!
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