First i never got a confirmation email and then after when i write to them about it, i get told that there aren't any records of me buying the shoes. Although my account has been charged the fee. And... See more
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See what reviewers are saying
Email received falsely claiming goods (Nike trainers) had been despatched - but Royal Mail reference showed that they had not been despatched. Note: Email said they HAD been despatched, not w... See more
Said they used Royal Mail for delivery however they do not. Take ages to reply to emails. Told your item will be delivered the next day. Confirmed by email and phone. Doesn't arrive until 3 days later... See more
Really happy with the quality of my product and it's the cheapest I have found them however, I did not appreciate the delivery driver leaving my product in the dust bin outside and not even leaving me... See more
Company details
Contact info
9-11 Bury New Road, M8 8FW, Manchester
- 0161 343 5303
- paramountsports@hotmail.com
- sportsmart.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Disappointing but not entirely your fault
I ordered some Converse for my daughter's birthday and asked them to be delivered to her, at her university hall of residence in Sheffield. I paid a premium rate for next day delivery so she would have them on her birthday. They were delivered but the receptionist refused to sign for them, so they were taken away. No delivery card was left explaining what to do next, but a note was left on my computer. I tried to fill in the computer form to arrange for next day delivery but the form did not fit my circumstances because I did not have a failed delivery reference number, and I could not find a telephone number anywhere to ask you for advice. I half filled in the form and sent it by mistake, incomplete. I could not get back into the form to finish it properly and I was left not knowing whether the shoes would be delivered or not. In the event, they were - but not in time for the birthday.
awesome
purchased timberland boots came very next day even though time designated was monday as i had ordered like 3pm thursday and the price was a absolute bargain saved £30 of rrp what more can i say highly recomended
Fast, Easy and exactly what it says on the tin
The delivery was Fast, the ordering process Easy, alterations to the order done without hassle and I recieved exactly what it says on the tin. Very Happy customer!
sportsmart are the best
I have never had such a good experience in shopping at sportsmart anywhere else
Excellent to deal with;quality goods and no problems with returns.
A very good website which I will be using.I like the stuff they have and I have had no problems dealing with them.I think it's a very friendly firm and I think people look for a website they can return to over and over again because they are trustworthy.I would recommend.
Excellent service!!
Exactly service, communication an dispatch time!! Very happy an will definetly use again!!
Not Worth A Star, ( at the moment )
I have Tried to e-mail paramountsports@hotmail.com, no response. I have also tried to contact paramountsports@hotmail.co.uk just yesterday 23/09/2012. About returning a pair of trainers purchased on 16/09/2012 via PayPal, and Still I have had no reply. I have asked for my money to be returned again via PayPal. What I need to know is HOW do I return the Trainers I have e-mailed about before.
Fantastic Seller, fast delivery..
Recommend to buy Items from this seller.
Excellent service, speedy delivery, trainers are awesome!
We had several choices of who we were going to order these trainers from & decided to go with sportsmart......best choice we made, couldn't be happier with the purchase & the service! :)
customer friendly
bought some joggers and had them sent next day delivery, got the joggers n they were 2 small. arranged to get a full refund and spoke on the phone, to my amazment i was give a refund on the joggers and the nxt day delivery, never before have i had bettter service
bang tidy!
first class product and delivery
great price for the trainers i ordered and quick delivery
Genuine product, very quick delivery, super recommended seller!
I just ordered a pair of awesome Nike Air Max Light from Sportsmart and I was surprised how quick they delivered and the trainers were actually super genuine. They came in their original box. I am super happy and I would definitely recommend Sportsmart to other customers.
Sent goods I did not order, then refused to communicate.
I ordered my item, got a white screen at the paying point, rang Sportsmart, tried again on their advice, then payment went through.
They sent me two items, i.e my first attempt had gone through- but with no chance to confirm or verify it. Terrible website design.
I do not want two items.
They have not replied to emails, and the phone number is now never answered. Recorded message asking for a security code!
This is dishonest, rude and unethical.
Do not use this company (Paramount Sports; of which Sportsmart is an offshoot.)
Great service will shop again
Will shop here again which is the best you can say. Great service.
brilliant
Trousers I bought were very nice an fitted well, good description and fast shipping.
Brilliant, Fast and Efficient. 5 Stars
I asked for express delivery and my goods were delivered correct and on time.
I will use again.
patience
I was really surprised with this company..I had returned shoes to another company by accident. but didn't realise this until a week later,it took at least six weeks to get them returned to me, and Sportsmart still allowed me to exchange them for a bigger size.I don't think a lot of company's would to that, so thanks again Sportmart..and I would definitely recommend them.apart from my experience with customers service they have a great range of stock with price's to suit all families
kind regards MMc
great quality and speedy service
shopping experience was very well done and product arrived in pristine condition and delivery time was very good.would recommend this store to friends and family.
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