High-end treatment and high-quality…
High-end treatment and high-quality merchandise
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High-end treatment and high-quality merchandise
Thank you Escalation team for reviewing my case.
Amazing service! The staff are super responsive and truly customer-oriented — it makes you want to come back again and again. Even though I couldn’t take full advantage of everything the service offers, I was pleasantly surprised at how quickly my issue was resolved and how much they cared about finding the best solution for me. Unfortunately, my location doesn’t let me enjoy all the benefits, but the support team absolutely makes up for it. Really impressed!
The service team helped me well with the cancellation of my account.
The only reason not to give 5 stars is the fact that I have to serve a 14 days notice before my account is cancelled.charges also still apply within that 14days even though you have requested to cancel.
The company should adjust the system to let cancellation take effect immediately on the time of request and charges should not apply after cancellation request.
I saw this from instagram with dove products so i would like to purchase
Service was prompt and very professional
Elsa is expediting my refund. She has been very professonable and friendly
I contacted support, they wrote back to me in the same second, Kenny is currently working on my case and helping me, thank you very much, I am sure she will be able to help me. Kenny, I'm waiting for you, thank you.
Nicholan was very helpful and expedited my request quickly. Thank you.
The escalation team is in touch and helping me resolve the issue. Kurt is personally handling my case, and I really appreciate his support and assistance.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.