I returned a purchase and was only refunded half my money after they charged me for shipping and “processing fees.” Bad business
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See what reviewers are saying
Ordered a completed set of pads, helmet and stick. When I realized I had ordered the wrong size I immediately returned the items without even opening the box and made another order for the correct siz... See more
Purchased a StringKing LAX shaft and pre strung head. I thought I was getting a ok deal even with the included shipping and handling costs to get the product to Canada. However, SportStop does not di... See more
This company is great when they are selling you their product. Don’t try to return or exchange anything though. They blow you right off. You can’t exchange anything. It’s not an option. You can return... See more
Company details
Contact info
86 Route 13, 03033, Brookline, United States
- 800-335-4670
- support@sportstop.com
- sportstop.com
1.2
Bad
85 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
On time perfect to deal with
Equipment was as stated shipping was extremely fast had it in time for my son to use that weekend. Thanks
February 6, 2014
Unprompted review
Good but slow
I used this sports shop and they have exceptional prices but the shipping should be improved by including a faster shipping service.
February 5, 2014
Unprompted review
Reply from SportStop.com
Thank you for your review! We love suggestions from our customers; I see that you are on the West Coast, and we are on the East Coast, so shipping can take some time. What would you like to see for a standard shipping time from New Hampshire to California?
Positive experience
I received my order within 3 days of placing my order. I used regular shipping, so I can only imagine how much faster I would have received my order had I done the overnight shipping.
February 4, 2014
Unprompted review
Reply from SportStop.com
WOW! Yes, you got a package from NH to CA in two days! That's the beauty of USPS Priority mail; they're very fast but much less expensive than overnight. Thank you for choosing us!
Great Product and Super Fast Shipping
Warrior Adonis Cleats are the only Lacrosse Cleats that fit my son's wide foot. You had them at a great price and the shipping was super fast!
February 4, 2014
Unprompted review
Inexpensive woth great selection
Free shipping on some really cool, inexpensive equipment. Got here very quickly but small problem with the shipping method. Website said UPS but items shipped USPS. I don't receive USPS at the house and have a PO box. UPS doesn't ship to PO boxes. Thankfully the tracking was up to date and I was able to intercept the package at the Post Office before the returned to sender. Everything turned out great in the end. I strung the new sticks and will use them today!
February 3, 2014
Unprompted review
Reply from SportStop.com
Wow, thank you so much! We do use a service which pairs UPS and the US Postal Service, and if you're uncertain how an item will come to you, we recommend putting your street address in the first line, and your PO Box in the second, just in case. I'm glad everything worked out fine!
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