Sporty's Pilot Shop Reviews 

4,298
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery services, noting that orders arrive promptly and make purchasing aviation supplies completely reliable and hassle-free. Consumers emphasize that the online store is exceptionally easy to navigate, offering helpful information and a wide selection of reliable training materials and flight gadgets. Some reviewers were not happy with shipping costs and occasional delivery problems experienced during their retail transactions. A few consumers also noted minor technical difficulties, mentioning occasional problems with online ordering systems or expressing a desire for more comprehensive product descriptions.

What people talk about most

Product

Customers had positive experiences with product, expressing strong satisfaction with the great selection of... See more

Order

Consumers find order satisfaction high, reporting that it is very easy to place purchases and that shipping... See more

Service

People report positive experiences with service, highlighting fast dependable service and prompt shipping... See more

Delivery service

Users describe positive interactions with delivery service, noting that packages consistently arrive promptly... See more

User experience

Customers consistently note positive experiences with user experience, finding the platform very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sporty’s is a great source for all things aviation. They are prompt in shipping items, make some excellent products of their own, carry major brands, and offer excellent customer service. They are my... See more

Rated 5 out of 5 stars

Bought X-Plane flight simulator. The process was easy . Wanted to buy from Sporty’s to support the store Looking into getting a pilots license so will buy more products and training !

Rated 5 out of 5 stars

It has been a while since my flying days but my four-year-old granddaughter likes to look at the planes overhead so I thought she would enjoy being able to listen to them. I went right back to Sporty'... See more

Rated 5 out of 5 stars

Took the FIRC course for the third renewal in six years. The content was as it always has been, a little dry but gets the required training accomplished. After passing, I ran into difficulties with g... See more


Company details

  1. Aircraft Supply Store
  2. also in
  3. Airport
  4. Aviation Training Institute
  5. Bags and Luggage Store
  6. Electronics Store

Written by the company

When Sporty’s was founded over 60 years ago, it was with a "commitment to the customer," a commitment to sell only high-quality products and back it up with unbeatable service. If you're a pilot or hope to become one, we are the one-stop-shop for the best training, flight bags, headsets, books, and airplane supplies.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,298)

154 reviews in the last 12 months

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Rated 2 out of 5 stars

The checkout process repeatedly…

The checkout process repeatedly indicated that my shipping address was incorrect and displayed an error message stating there was a problem with the transaction. However, my credit card was still charged. This is a frustrating experience and raises concerns about the reliability of the checkout system. The checkout process needs significant improvement to prevent these issues and provide clearer feedback to customers.

October 10, 2026
Rated 2 out of 5 stars

Too many problems, not enough delegation of authority

At my first attempt to place the order the system wouldn't accept my gift card. A call to the "place an order number" allowed me to discover they couldn't fix the problem nor tell me if the number I had was any good. AND they said I had to call customer service AND customer service wasn't open AND when they attempted to place the order for me we discovered that the quoted shipping price on their system was over $10 (ten) dollars more than what I saw on the internet. Customer service - during day time hours - fixed the problem and I finally got what I needed ordered.

October 6, 2026

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