Spot & Tango Reviews 2,438

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting that their dogs love the food and experience improved health and energy. Many appreciate the healthy, natural ingredients and the positive impact on their pets' digestion and coats. The customer service is frequently highlighted as exceptional, with people commending the personalized, prompt, and helpful responses from the team. However, some customers expressed concerns regarding the price, finding it expensive, and a few mentioned issues with order management, such as unexpected recurring orders or difficulties with cancellations and refunds. Additionally, a small number of reviewers reported that their dogs did not like the food.

What people talk about most

Product

People report positive experiences with the product. Many customers state that their dogs love the food, even... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality and healthy... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed dissatisfaction, citing unexpected... See more

Customer service

Clients share positive opinions on customer service. Many consumers praise the helpfulness and kindness of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report being automatically... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been having trouble getting our dog to eat. We keep trying different things and nothing works. I ordered your trial just to see if it would work and she actually after the second day started eat... See more

Rated 5 out of 5 stars

My dog loves Unkibble - and she’s very picky! I love the quality ingredients! Communication, shipment timing, and logistics have all been top notch! Just when my dog is on her last couple of bowls, a... See more

Rated 5 out of 5 stars

For weeks we struggled with our 8 month old Shiba Inu because she was bored of her store bought food, and only expected biscuits for lunch and dinner. She would only eat her food after switching to ev... See more

Rated 5 out of 5 stars

Not only do my dogs love the food, but their customer service is amazing! You can text the line and you get personalized responses back from a real person who knows your dogs names. My dogs can’t wait... See more


Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

About Spot & Tango

Written by the company

Here at Spot & Tango we are on a mission to make your pet healthier and happier, simplifying your role as pet parent along the way. Put simply: we exist to create more happy days with your dog.

Since 2018, we’ve been cooking up fresh, whole ingredient meals personalized for dogs at prices humans can afford. We even created an entirely new category with UnKibble, the only Fresh Dry™ food for dogs. That’s how much we believe in the benefits of real food for our loyal companions.

Our recipes are made with only whole vegetables, fruits, grains, and meats that we’d eat too. Plus, every vet-formulated meal plan is delivered directly to your door and completely customized to your dog’s weight, age, activity level, and health goals.

Start your pup’s personalized plan today at spotandtango.com.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Belles weight journey …

We are just starting out with our 10 year old sheltie. We were told at the vet she has to lose 5 lbs.
We are up to 3/4 or the Unkibbles. She is already more satisfied and not begging all the time to eat. She is enjoying it. Will update on progress.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

You folks are totally amazing

You folks are totally amazing. I had a problem and when I called to straighten it out it was taken care of immediately. The problem was on my end and I apologize. My boy loves his Spot & Tango. He has been a picky eater since day 1. The foods we tried, and gave away because he would not eat, most people would not care but the patience and kindness that y’all have is worth it, and now my boy will not have to revert back to not eating. I am so very happy with the food and since I first ordered you folks have been exceptional in customer care.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Canceling an order, No return label and ghosted commmunication.

When you call to cancel an order, they need to cancel immediately. They still shipped an order out that was canceled prior to it going out and charged me for the shipping.
The order came and was 2 boxes, they would only provide one shipping label and a partail refund. UPS advised I can't ship 2 boxes with one label. The Company will not provide a different shipping label and the remaining refund after calling and emailing several times. They do not respond and have ghosted me. Not complying with their own return policy.

February 12, 2026
Unprompted review
Spot & Tango logo

Reply from Spot & Tango

Hello SK,

Thank you for sharing your feedback with us about your recent experience. I am sorry for any miscommunication that occurred during your time with us.

We had reached out to get more information so we could look into this further but never heard back. Should you like to continue discussing this issue, we would be happy to assist you. Our customer support team is available at care@spotandtango.com 7 days a week.

Reach out at any time if you would like us to look into this further!

Rated 5 out of 5 stars

Spot & Tango Review — Coco & Melo Approved (Mostly!)

My two dogs, Coco and Melo, absolutely love Spot & Tango’s wet food. This is honestly the first time they’ve eaten a high‑quality, pre‑made fresh food without any hesitation. To me, all the flavors/brands smell pretty similar, but clearly there’s something in there that only they can appreciate because they go straight for it every time.

The UnKibble, on the other hand, hasn’t won them over yet. I originally hoped it could replace their current human‑grade dry kibble, but they’re just not as enthusiastic about it. The Dog Chews/Gums were a big hit though — they devoured those, and I’m definitely planning to order more.

The only challenge for me is the ordering system. I cook for my dogs most nights — simple meals with different veggies and one protein — so I really just need Spot & Tango as a “backup plan” for the days I want a break, like take‑out for the dogs. With the current subscription setup, I have to manually manage shipping dates, skip deliveries, and adjust timing to keep the right amount on hand. There may be a better way to do this, but I haven’t figured it out yet, so my next delivery is on hold for now.

Ideally, I’d love a simpler option: tell me the feeding recommendation for my dogs, and then let me choose how many packs per month I want without worrying about timing.

Overall, Coco and Melo love Spot & Tango’s wet food — every flavor. For us, it’s a great high‑quality option to have on hand, even if the subscription flow takes a little extra effort.

February 20, 2026
Unprompted review
Rated 3 out of 5 stars

My dog finished his last serving today…

My dog finished his last serving today and his order still not has not arrived. I do not fill there was enough in bag to hold him 2 days because of delay

February 18, 2026
Unprompted review
Spot & Tango logo

Reply from Spot & Tango

Hello Annette,

Thank you for taking the tine to share your experience with us. I apologize that your recent order encountered a delay while in transit.

We reached out to get more information from you so that we could look into this issue further, but never received a reply. Should you like to discuss this with one of our agents, please feel free to reach out to care@spotandtango.com at any time. We are available 7 days a week, from 9-5 ET.

We appreciate your feedback and wish you a wonderful rest of the week!

Rated 5 out of 5 stars

No more stubborn shiba!

For weeks we struggled with our 8 month old Shiba Inu because she was bored of her store bought food, and only expected biscuits for lunch and dinner. She would only eat her food after switching to everything we could for a good two days. She was constipated, losing some pounds and would only look for anything but her food. After some research I figured Spot & Tango was a good option since it offered actual whole foods and more natural ingredients. Our puppy devoured her first meal, and now cries in excitement when hearing the bag! She hasn’t missed a meal since switching to this brand. She looks healthier, happier and even her poops look great. Highly highly recommend.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Customer support is great

Customer support is great. They have assisted me promptly answering all my questions and rushing delivery when we were close to running out of food mostly due to children over feeding our dog.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

My 3 yolkies love this food

My 3 yolkies are all under 5 pds. They have no problems eating this food and they love it. One has terrible allergies, she has deceased her scratching and kicking her paws. The puppy gun is helping with their breathe too.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Love it !!

The food is such a good quality, my dog loved it she tried the Beef one and now we’re gonna try the Turkey. I also got PupGum and I was amazed by the improvement on n my dogs breath.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Spot and Tango sent the food in a timely fashion and just as promised. I had a question and they immediately followed up. They were courteous and attentive, and wanted to make sure I was satisfied. The food arrived. Fresh and the directions were easy to follow. Aside from the food what sets them apart is their excellent customer service.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

My picky eater loves Spot & Tango

I have three dogs, one of which is a picky eater. I’ve had to feed her separately from the other two for the past couple of years because she takes so long to eat and the others will finish for her if I’m not looking. Spot & Tango has been a game changer for her, she gobbles it down on the spot…never mind the pun. I love that I’ve found food she loves.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Saving A Golden Doodle & Her Mom!

Owning a Golden Doodle that is beyond being a picky eater, and after having tried almost every brand of raw and freeze-dried dog food, Spot & Tango may have just provided the solution! We are still in the “transition phase”, but Shaelah ate it on the first day and continues to do so. Since the wife was near the point of giving up on finding a solution to the eating problem, perhaps I just saved both the dog and her as well by ordering the Turkey & Sweet Potato Formula…

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

No more picky eaters!

I read a lot of reviews before ordering Unkibble for my dogs and the positive reviews are all true! Before Unkibble, I had to coax my dogs to eat their food. Now they come running as soon as they see or hear the Unkibble bag. I love that both dogs are eating basically the same thing, with minor differences due to the difference in their ages. They no longer walk away after a couple bites of food, and instead, they look for more when their bowls are empty. The pup gum has been a great addition as well. Both my 4 month old puppy and my 4 1/2 year old dog have better breath already after only a few days of eating 1 chew per day.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Picky Westie's love this food!

My two Westie's are very picky eaters. They also both have stomach issues. This is the only dry food I have tried that they love and eat. I'm so happy to have found something that they enjoy and look forward to eating. The delivery process was great and came way faster than I thought it would. They are a keeper in my book! Thank you!

February 17, 2026
Unprompted review

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