Banner for Spring Savings

Spring Savings Reviews 

1,979
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,747 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of setting up accounts and the straightforward application process. Many people find the mobile application intuitive and user-friendly, appreciating its clear interface and efficient functionality. Consumers also highlight the speed and simplicity of deposits, withdrawals, and fund transfers, alongside competitive interest rates offering excellent value. However, some customers noted concerns about interest rates being reduced shortly after opening. A few others also reported occasional app issues, such as slow loading or login times, impacting their experience.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of opening... See more

Application

Reviewers mention positive feedback about the app, frequently highlighting its ease of use, simple interface,... See more

Price

Customers generally express satisfaction with the competitive interest rates offered, often finding them... See more

Payment

People report positive experiences with payment, highlighting the ease and speed of deposits and withdrawals.... See more

Value for money

Users describe positive interactions with value for money, with many praising the great savings rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied

Rated 5 out of 5 stars

I opened a ‘Special Edition Easy Saver’ account via the Spring app. Very clear app and easy to transfer in funds (via your linked current acc) and they appear instantly which is reassuring. Good rate... See more

Company replied


Company details

  1. Savings Bank
  2. Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,979)

1,716 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to set up

Very easy to set up, had them a couple of months now haven’t come across any issues good interest rate and app is easy to use and clutter free

January 15, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for the wonderful review, Rohan.

Stephanie

Rated 4 out of 5 stars

Easy to set up easy to use only thing I…

Easy to set up easy to use only thing I would like that would of made it 5 is if you were more well known advertised and if when you ask your bank if they have heard of you they can confirm mine didn't:)

February 22, 2026
Spring Savings logo

Reply from Spring Savings

Thanks so much for your review, Corrina - I'm pleased to hear everything was easy to set up and use. I totally understand your point about being more well‑known, we're working hard on building our brand so that next time your bank will recognise us straight away. Thanks again for the feedback, it genuinely helps us improve!

Stephanie

Rated 4 out of 5 stars

I like this bank and the staff is very…

I like this bank and the staff is very helpful and quick to respond if there's a query. It's easy to navigate the site and fairly straightforward. My mum has an account too which I help her to manage and the only problem is, that I have to uninstall the app and reinstall to login to the two different accounts. After speaking to the team, there seems to be no other way, even if I use a different device, it seems to know I'm already logged in. I wanted the two accounts to be visible and accessable on one login, like it is with another bank we're both with, so hopefully this can be possible at some point. Otherwise, we're both happy with this bank.

September 28, 2025
Spring Savings logo

Reply from Spring Savings

Thanks so much for your lovely review, Wendy — we really appreciate you sharing your feedback, as it genuinely helps us improve. Thanks again to both you and your mum for banking with us.

Stephanie

Rated 5 out of 5 stars

So far fantastic

So far fantastic. I saw other reviews only negative feedback being the time taken to log in but to be honest, i have found this to be not too dissimilar to other app based banks. I am yet tp withdraw from my account to judge this process but as for a simple to use and competitive rates, I would recommend this as an investment bank that works in hand with your current account.
I will update once I withdraw some of my cash, as I have had issues doing this with a rival bank and hope this is much easier with Spring.

February 18, 2026
Spring Savings logo

Reply from Spring Savings

Thank you for your positive feedback, David. I'm really pleased to hear that your experience has been great so far. You should also find that the withdrawal process is just as straightforward. If you need anything at all we're here to help.

Stephanie

Rated 5 out of 5 stars

This bank has been excellent to use

This bank has been excellent to use. The app is great, along with the interest rates. All very quick to use and straightforward. Great so far.

December 1, 2025
Spring Savings logo

Reply from Spring Savings

Wow, thanks for the fantastic feedback John - we really appreciate it.

Stephanie

Rated 5 out of 5 stars

Easy to set up and transfer money

Easy to set up and transfer money. Good rate of interest with ongoing account, not one you have to close and transfer the money to maintain the interest.

February 19, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for taking the time to leave such a the wonderful review, Janet - welcome to Spring.

Rated 2 out of 5 stars

Not as good as it was

Good to start with as very competitive interest rate but now it’s no where near the best and I will be withdrawing my savings shortly.

September 7, 2025
Spring Savings logo

Reply from Spring Savings

Hi Elaine, thanks for taking the time to leave us a review. We're sorry that our new interest rate is no longer competitive for you. We'll be sad to see you go but you're always welcome back in the future! We'll pass your comments onto the right people to review, to help us improve our services going forward.

Rated 4 out of 5 stars

Loved the rate, cute app but limited functionality

Loved the rate, but rate was cut shortly after opening, though still decent. Unable to arrange future or recurring transfers, but super easy with cute app to make immediate ones. Not able to print statements other than monthly.

February 14, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for taking the time to share your feedback, Nancy — I'm really glad to hear you’ve found the app easy to use. Regarding arranging future or recurring transfers, we do offer automated saving options, so it sounds like we may be able to set something up that works the way you need. If you get in touch with our team, we’ll be happy to walk you through it and make sure everything is working as expected.

Stephanie

Rated 3 out of 5 stars

dissapointing

Totally agree with these comments at the top of the page. I signed up on the understanding that this was an all singing dancing savings account so i signed up just after xmas and just over six weeks later i receive an email saying the interest rate is dropping- I will leave the money where it is because it isnt a large amount. This would have been a five star review a few weeks ago which is a real shame and im not saying ive been lied to - the terms and conditions were very clear but i do feel a little bit deceived.

February 21, 2026
Unprompted review
Spring Savings logo

Reply from Spring Savings

Thanks for your honest review, Adam. I completely understand that when a variable rate changes soon after opening an account it can feel disappointing. Whenever this happens, we always let customers know 14 days before any decrease, and on the day of any increase so you're kept fully informed. I hope features like Savings Pots, automated saving and penalty‑free withdrawals continue to support your savings goals.

Stephanie

Rated 1 out of 5 stars

they post out id after you open account…

they post out id after you open account which is not what i want online banking is supposed to be online dont trust them they would not return my money

February 23, 2026
Unprompted review
Spring Savings logo

Reply from Spring Savings

Hi Nicholas, thanks for taking the time to leave a review.

We're sorry you're not happy with our service. Spring is an app based, self service, product and we don't issue any correspondence in the post, so you won't receive any letters from us.

We've looked into this and have no records of these issues. If you’d like to chat through your concerns, or want us to take a look at anything on your account, our team would be more than happy to help.

Rated 4 out of 5 stars

IWebsite is great and transactions seem…

IWebsite is great and transactions seem very straightforward so far (although I have only been a customer for about 1 month). Unfortunately the headline interest fell which is not so good.

February 9, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your honest review, Steven. I’m really glad to hear that setting up your account and using the app has felt straightforward. I appreciate that when a variable rate changes soon after opening an account, it can feel disappointing. I hope features like Savings Pots, automated saving and penalty‑free withdrawals continue to support your savings goals.

Stephanie

Rated 4 out of 5 stars

Difficult start but now very good

After a few days and attempts with
no progress I eventually got the app to work properly and after 1 weeks successful operation I now am prepared to praise the app for ease of use and functionality.

February 20, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your honest review David - I'm really pleased to hear things are running smoothly now and that you're enjoying the app. We appreciate you taking the time to share your experience.

Stephanie

Rated 4 out of 5 stars

Safe and simple to set up!

Simple and safe to set up an online account. Registration was easy and very quick! App is easy to navigate and understand. Only negative point was the interest rate reduced 3 days after opening an account!

February 16, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your honest review, Derek. I'm glad the setup and app have been easy to use. We understand it's disappointing when a rate changes soon after opening an account. We hope features like Savings Pots, automated saving and penalty-free withdrawals continue to support your savings goals.

Stephanie

Rated 5 out of 5 stars

Easy to use app

Easy to use app, clear easy to follow account set-up info too.

February 16, 2026
Spring Savings logo

Reply from Spring Savings

I'm pleased to hear that you have found setting up your Spring savings account straightforward.

Stephanie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look