sprive.com Reviews 1,075

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the app for its ease of use and the significant impact it has on paying off their mortgages faster, often without changing spending habits. Many appreciate the ability to earn cashback and make extra payments, highlighting the app's effectiveness in helping them achieve financial freedom. The process of linking accounts and making payments is frequently described as straightforward and reliable. However, some people were dissatisfied with the retail experience, encountering issues such as slow loading times for the app at checkouts, difficulties with gift card purchases not loading, and problems with payment processing. A few users also noted that certain retailers were unavailable or that the process of checking gift card balances could be cumbersome.

What people talk about most

Application

Customers consistently note positive experiences with the app, finding it intuitive, easy to use, and a... See more

User experience

Customers generally report positive experiences with the user experience, often describing the app as easy to... See more

Payment

Consumers find payment to be positive, highlighting its ease and effectiveness in making mortgage... See more

Value for money

Reviewers mention positive feedback about value for money. Customers are impressed with the savings, with... See more

Retail

Clients share ambiguous opinions on retail. Many reviewers appreciate the wide range of participating... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant app! I've been using it since December & only wish I'd known about it sooner. I use it for everyday purchases where you literally get free money towards paying off your mortgage.... See more

Company replied

Rated 5 out of 5 stars

I'm loving Sprive! I've paid off £400+ on my mortgage in the first 4 months - not only because of the shopping percentage, but also because it has hugely motivated me to pay off little bits whenever... See more

Company replied

Rated 5 out of 5 stars

Love this app! OK, it's small amounts at a time for me, but it all adds up. Better being paid off my mortgage, than doing nothing. Also, large range of participating retailers and travel companies.

Company replied

Rated 5 out of 5 stars

Absolutely loving sprive - I’ve never used cash back and this really appealed to me because it was paying off my mortgage. It’s so simple to use and it’s making such a difference without changing my s... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Sprive is the free app that helps UK homeowners become mortgage-free faster and save thousands in interest. By doing your everyday shopping through the app, you earn money within minutes to pay towards your mortgage in one tap. There are over 95+ brands available such as ASDA, Tesco, Sainsbury’s, M&S, Costa Coffee, ASOS, IKEA and many more. You can choose to turbocharge your savings by using the AI enabled auto-saving feature. The app will automatically set aside spare cash within your set saving limits,so you can pay your lender in one tap, and track your progress toward mortgage freedom


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Like many others have said the concept…

Like many others have said the concept is good. Use Sprive when you are buying something you would be buying anyway and get something back to chip away at your mortgage.
Managed to set up everything ok and started with small purchases. Lots of difficulties processing payments.

There are glitches in the bank transfer process to TrueLayer which leaves a spinning circle saying that Spruve is waiting for bank approval. Usually have to abandon process and try repeatedly. I would say it only works about 10% of the time.

After lots of research, tonight I tried a larger transaction, took 3 attempts to get the gift card purchased, and then once I went through all the instructions on the voucher (exactly as they are written on the voucher including the link to the site where it is to be used) the site says I cannot use the voucher on that site!

The whole thing is not viable to keep going with if there is going to be so many problems. I can save myself all this stress and possibly save more money just overpaying my mortgage myself.

Not sure this is the customer experience Sprive wants people to have?? Waiting for a reply from customer service as I am currently out of pocket.

March 18, 2026
Unprompted review
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Reply from sprive.com

Hi there,

Thanks for taking the time to share your experience. We’re really sorry for the frustration this has caused.

We’re actively looking into the issues you’ve raised around payment processing and the experience with bank payments, as this is not the level of reliability we aim to provide. We’re working closely with our payment partners to identify and resolve any underlying issues as quickly as possible.

Regarding your recent purchase, we’ve already raised a cancellation request with the brand on your behalf. As soon as we have an update, we’ll be in touch directly.

We completely understand how important it is for the experience to be smooth and reliable, especially when you’re out of pocket, and we appreciate your patience while we work to resolve this.

Best,
Team Sprive

Rated 1 out of 5 stars

Robbed of money using this Sprive

My wife has been using this app for about 6/7 weeks, although very laggy and slow, making her feel embarrassed whilst waiting for it to load at the till, she carried on regardless. Until she used it in Asda last week, she purchased £81.06 of shopping, tried to use the Sprive app, but she thought it was not loading or lagging. She had tapped the pay button a couple of times, and nothing was happening, so she paid via Apple Pay, only the next day our account showed 3 payments going out, 1 to Asda via Apple Pay and 2 via Sprive. tried to get our money back via Asda, no joy, they said see your bank, Santander said, because she had used the app before, they would not refund the 2 extra payments via Sprive. hell of a time trying to contact Sprive about it, who pretty much said nothing of any help. SO FOR JUST OVER EIGHTY QUIDS WORTH OF SHOPPING, IT HAS COST US £243 AND CHANGE. I could have paid that on the mortgage. I have now banned her from this app and would suggest you maybe do the same. its new, it's laggy and has no customer service to help you solve any problems you might encounter.

March 14, 2026
Unprompted review
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Reply from sprive.com

Hi Brian,

We’re really sorry to hear about your experience, we understand how frustrating this must have been, especially at the checkout.

After reviewing your account, we can see that two separate payments were successfully initiated around two minutes apart, each with a unique payment reference. This may happen when the pay button is tapped multiple times while the app is still processing.

We’ve checked the status of the gift cards linked to these payments, and both show as fully redeemed.

That said, if you believe the cards were not actually used, please get in touch with us and we’ll be happy to raise this directly with the retailer for further investigation.

If it is an unused card with this brand, we’re more than happy to help get it cancelled and refunded.

We really appreciate you taking the time to share your feedback, this helps us improve.

Best,
Team Sprive

Rated 5 out of 5 stars

Honestly the best

Honestly the best. Already forecast to reduce the length of my mortgage by a month.
My only frustration is friends not believing in it cause they think its too good to be true. ITS NOT.
I Already used apps for money off shopping but in reality I never saw the money I saved.
Using this i do. Everytime I press that button to pay my mortgage.
Fantastic.b

March 18, 2026
Unprompted review
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Reply from sprive.com

Hi Fran,

Thanks so much for the kind words! We're thrilled you're enjoying the app. If you ever have suggestions or ideas on how we can improve your experience, feel free to drop us a message at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Very easy to use and I am managing to…

Very easy to use and I am managing to save money to pay my mortgage off earlier.

March 17, 2026
Unprompted review
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Reply from sprive.com

Hi Jacqui,

We are pleased to hear that you're enjoying using the app. If you have any suggestions for us to improve or need any assistance, simply contact us at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Good app

Good app, works well and adds up when just using coupons! Need to improve the apply pay though as this hasn’t worked for me and would be a game changer for them!

March 17, 2026
Unprompted review
sprive.com logo

Reply from sprive.com

Hi Phil,

We are pleased to hear that you're enjoying using the app. If you have any suggestions for us to improve or need any assistance, simply contact us at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

What a fantastic app and concept !

What a fantastic app and concept !
Once you navigate the app, it's so easy to use. Buy vouchers before you purchase anything from the retailers listed and get cashback directly off your morgage every time you make a purchase. I've paid off an extra £5 this week. Every little helps. 😊

March 16, 2026
Unprompted review
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Reply from sprive.com

Hi Kate,

We’re really glad to hear you're finding the app helpful and easy to use. Your support means a lot to us! If there’s anything else we can do for you, just reach out at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

I think it's a great idea to receive…

I think it's a great idea to receive rewards while shopping online or in store. Which will then be credited to your account, to be used to make over payments on your mortgage.
It is so easy to use you can either purchase before you shop and just use the gift card or pay while in store . It is so easy. I will definitely be recommending to all my family and friends.

March 16, 2026
Unprompted review
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Reply from sprive.com

Hi Diana,

We’re really glad to hear you're finding the app helpful and easy to use. Your support means a lot to us! If there’s anything else we can do for you, just reach out at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Absolutely incredible

I have been using Sprive for about 6 weeks and already gained over £20 in earnings. So easy to use and to send to the mortgage too. Highly highly recommend!

March 16, 2026
Unprompted review
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Reply from sprive.com

Hi Grace,

We are pleased to hear that you're enjoying using the app. If you have any suggestions for us to improve or need any assistance, simply contact us at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Absolutely brilliant app

Absolutely brilliant app! I've been using it since December & only wish I'd known about it sooner. I use it for everyday purchases where you literally get free money towards paying off your mortgage. I also use it for making additional mortgage payments & I'm currently on track to pay my mortgage off 13 years & 5 months early! I can't recommend this app enough, try it - you won't look back!

March 16, 2026
Unprompted review
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Reply from sprive.com

Hi Becca,

We’re so happy to hear Sprive is helping you make great progress on your mortgage!
If there’s anything more we can do to support your journey, don’t hesitate to let us know by reaching out to us at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Cannot fault Sprive

Cannot fault Sprive! Easy to set up, easy to use and all going towards my mortgage! I've been using this since last August and already totalled over £220 - just using the app on my usual spending!

March 14, 2026
Unprompted review
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Reply from sprive.com

Hi Kirsty,

We’re really glad to hear you're finding the app helpful and easy to use. Your support means a lot to us! If there’s anything else we can do for you, just reach out at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Fantastic idea

Fantastic idea, very easy to use, would definitely recommend everyone to do it.

March 15, 2026
Unprompted review
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Reply from sprive.com

Hi there,

We are pleased to hear that you're enjoying using the app. If you have any suggestions for us to improve or need any assistance, simply contact us at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Love this app

Love this app! I’m on track to save 2 years and 9 months off my mortgage and it’s making me want to pay even more off now. Recommend this to everyone

March 14, 2026
Unprompted review
sprive.com logo

Reply from sprive.com

Hi Michaela,

We’re so happy to hear Sprive is helping you make great progress on your mortgage!
If there’s anything more we can do to support your journey, don’t hesitate to let us know by reaching out to us at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

I have been using Sprive for around 2…

I have been using Sprive for around 2 months. It’s so easy to save while you make purchases. Literally takes 2 minutes to buy a shopping card and there is a pretty decent range of retailers who have signed up. Best bit is I’ve transferred around £30 to my mortgage lender. Couldn’t be happier!

March 14, 2026
Unprompted review
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Reply from sprive.com

Hi Pauline,

We’re really glad to hear you're finding the app helpful and easy to use. Your support means a lot to us! If there’s anything else we can do for you, just reach out at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Great idea, innovative thinking!

Great idea, brilliant concept. App needs a little tidy up as not clear how much cashback had been earned unless I've just missed it. There's an automated saving function which I've not quite figured out but it's handy! Definitely recommended 5* app

March 3, 2026
Unprompted review
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Reply from sprive.com

Hi Sham,

We are pleased to hear that you're enjoying using the app. If you have any suggestions for us to improve or need any assistance, simply contact us at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

This is the best app around

This is the best app around for any home owner with a mortgage. So glad I discovered this app.

March 14, 2026
Unprompted review
sprive.com logo

Reply from sprive.com

Hi Mrs Bain,

We are pleased to hear that you're enjoying using the app. If you have any suggestions for us to improve or need any assistance, simply contact us at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Such a great app

Such a great app, dead easy to use and I don’t quite even understand how it can give you so much for literally nothing, been using for about 3 months now and paid so much off our mortgage

March 14, 2026
Unprompted review
sprive.com logo

Reply from sprive.com

Hi Sarah,

We’re really glad to hear you're finding the app helpful and easy to use. Your support means a lot to us! If there’s anything else we can do for you, just reach out at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Best app for cashback to mortgage!!

Hands down the best app to reduce mortgage term by simple everyday shops! I currently use it for supermarket shops and buying gifts. The cashback has been great to help pay off the mortgage. Although small amounts, it adds up!

March 14, 2026
Unprompted review
sprive.com logo

Reply from sprive.com

Hi Amy,

We’re really glad to hear you're finding the app helpful and easy to use. Your support means a lot to us! If there’s anything else we can do for you, just reach out at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

Great concept and easy to use

Great concept and easy to use, just remember to open before you get to the till! The auto saving feature is good for mindless overpaying

March 14, 2026
Unprompted review
sprive.com logo

Reply from sprive.com

Hi Ben,

We are pleased to hear that you're enjoying using the app. If you have any suggestions for us to improve or need any assistance, simply contact us at hello@sprive.com.

Best,
Team Sprive

Rated 4 out of 5 stars

Great idea and integration with…

Great idea and integration with personal mortgage, however possibly other methods to achieve more lucrative cashback (for groceries) by other means/providers which individuals could transfer themselves as overpayments.

March 14, 2026
Unprompted review
sprive.com logo

Reply from sprive.com

Hi Stuart,

Thanks for taking the time to leave feedback and for your great suggestion! We’ve shared this with our product team.
We’re always looking for ways to improve, so if there’s anything else we can do better, feel free to drop us a line at hello@sprive.com.

Best,
Team Sprive

Rated 5 out of 5 stars

I think this is a great app and when…

I think this is a great app and when I’ve had problems with the app the team have sorted it straight away

March 12, 2026
Unprompted review
sprive.com logo

Reply from sprive.com

Hi Kathryn,

We are pleased to hear that you're enjoying using the app. If you have any suggestions for us to improve or need any assistance, simply contact us at hello@sprive.com.

Best,
Team Sprive

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