Spvlights Reviews 582

TrustScore 3 out of 5

2.9

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues such as items failing shortly after purchase, significant product failures, and products not matching descriptions or orders. The quality of the items received was frequently described as poor, with some reviewers noting that products arrived damaged or were clearly returned items. Some people were dissatisfied with the company's contact and response time. Numerous attempts to reach the company via contact forms, email, and phone calls often went unanswered, with customers reporting ignored emails, unreturned voicemails, and phone lines that were never answered or disconnected. This lack of communication left many feeling frustrated and unable to resolve issues like faulty products or incorrect orders.

What people talk about most

Product

Consumers express significant dissatisfaction with the product, particularly solar lights. Many reviewers... See more

Quality

Customers had negative experiences with quality. Many reviewers report receiving faulty lights, with some... See more

Customer communications

Clients share negative opinions on contact. Many reviewers report that the company is unresponsive, with no... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report a complete lack... See more

Based on these reviews

Rated 2 out of 5 stars

was a returning customer - online order was duplicated and then two payments taken by bank - no email confirmation. Bother orders arrived within three days of each other. tried contacting SPV on the... See more

Rated 1 out of 5 stars

One of my security solar lights exploded …. Zach initially responded and acted quickly but now emails are being ignored and phone doesn’t get answered!! I was promised a refund but this is still out... See more

Rated 1 out of 5 stars

Avoid this company !!! we purchased 14 solar fence panel lights last year, early this year 2 failed, they were not interested in exchanging under warranty ! Yesterday 1 of the lights exploded at aro... See more

Rated 1 out of 5 stars

Ordered 2 packs of 200 coloured fairy lights supposedly charging via solar or USB on 25 November. Package delivered by EVRI on 3 December. On opening the package found that the boxes were falling ap... See more


Company details

  1. Lighting Store
  2. Light Bulb Supplier

Information provided by various external sources

SPV Lights is the UK’s leading Solar Lights retailer. We started out in 2004 when solar technology was a novelty since then the industry has expanded and the technology and quality has improved rapidly.


Contact info

2.9

Average

TrustScore 3 out of 5

582 reviews

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Rated 1 out of 5 stars

Awful Company

I have unsubscribed countless times because I bought product in the past and they are rubbish.
They still continue to bombard me with unwanted emails short of going to Trading Standards and the ICO this lot leave no option. Poor products, Atrocious Management, do not subscribe or buy they will haunt you for ever, they do not understand go away.

April 15, 2026
Unprompted review
Rated 2 out of 5 stars

order duplicated in error

was a returning customer - online order was duplicated and then two payments taken by bank - no email confirmation. Bother orders arrived within three days of each other. tried contacting SPV on the contact form to arrange return of duplicate order, no reply , sent email instead and got "we cannot find your order" ( they sent the goods to me!!) then no contact from them at all. Will now arrange with my bank to reverse second payment. No longer a customer......

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

RUBBISH - VERY DIM

Very disappointed with one of my most recent orders.
Avoid buying Louis Solar Fence Lights.
Extremely dim illumination, l immediately used there contact me page twice advising them of my disappointment.
I have placed the lights on the fence in full sun light and we have had several days of full sun.
They haven't responded once.
Total waste of money.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service non-existent

Received a set of lights that are faulty. Have made numerous attempts for a replacement. The website is diabolical - refers to a returns page that doesn't exist! Phone numbers are discontinued. Using the site email which promises a 24 hour response gets me nowhere. Absolutely impossible to make a return/refund/get a replacement !

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Daily spam emails!

Daily spam emails following a purchase. Still continuing months later with no response to unsubscribe requests.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Daily spam emails

Daily spam emails, obviously from a bot, always around the same time. I have unsubscribed and requested to be removed from mailing lists and it's just harassment. I have a file of all the emails which I report daily to the ICO as they are breaking the law.

The Privacy and Electronic Communications Regulations 2003 (PECR) cover the sending of marketing emails. This legislation says that organisations must only send marketing emails to individuals if you have agreed to receive them, except where there is a clearly defined customer relationship.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Endless Spam emails

I may have purchased something from this outfit over 2 years year. Since then I have been bombarded with spam emails, to unsubscribe, requires further spam emails, I now aim to lodge complaint with ICO.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Solar lights

Brilliant out door solar lights with 3 settings of brightness, recommend to friends and family.
Quick delivery too.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect ideal for front and back doors for lighting up to access property also recognise visitors

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER OR TRUST COMPANY CLAIMS OR PROMISES

Ordered 2 packs of 200 coloured fairy lights supposedly charging via solar or USB on 25 November. Package delivered by EVRI on 3 December. On opening the package found that the boxes were falling apart and had clearly been a returned product given the state of the original packaging. The lights were not as ordered and were only able to charge on solar and not also by USB.
Immediately tried to contatc SPV lights be telephone only to hang on for an eternity and then put through to voicemail to leave message. This evoked no response. Email were also ignored. Attempted to implement a return. Accepted and given a returns number and guided to a web address to print off a returns label. No such label available as link solely created another return request.
Company do not respond to telephone, voicemail or email attempts to contact them. Absolutely no customer service and clearly only out to make money by fraudulent methods.

December 3, 2025
Unprompted review

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