Schroders Personal Wealth Reviews 1,874

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, helpfulness, and patience, highlighting how advisors take the time to understand individual circumstances and explain complex information clearly. Many people appreciate the personalized approach, feeling well-supported and informed throughout their interactions. The service is frequently described as excellent, with consumers noting the ease of contact and the consistent, reliable advice received over the years. However, some customers also noted issues with communication, particularly when deciding not to proceed with the company's services. A few other people also felt that the company's approach and communication were disappointing.

What people talk about most

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their professionalism,... See more

Service

Consumers find service to be positive, highlighting the personalized approach and clear financial advice.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting clear explanations and ease of use.... See more

Customer communications

Customers consistently note positive experiences with contact. Many appreciate the ability to contact their... See more

Based on these reviews

Rated 5 out of 5 stars

This company are excellent. I have my own Financial Advisor who goes through everything I need to know and be aware of in great detail. There is no rush whatsoever. I get an Annual Review where all as... See more

Company replied

Rated 5 out of 5 stars

SPW has served us really well - from before it became SPW to the present. The planning tools around long term cashflow are invaluable, linked with appropriate advice on risk approach, mix of products... See more

Company replied

Rated 5 out of 5 stars

I would absolutely recommend SPW After being recently widowed I was thrown into uncertain waters. My personal advisor Chris was brilliant, he spent a lot of time getting to know me and unders... See more

Company replied

Rated 5 out of 5 stars

We have dealt with Schroders Personal Wealth for some time now and through the highs and lows of the financial markets they have always been there for us offering advice and help for us to make a inf... See more

Company replied


Company details

  1. Investment Company
  2. Investment Service
  3. Non-Bank Financial Service

Written by the company

We're making financial advice more accessible. Welcome to a new world of financial planning, with qualified financial advisers who are committed to your long-term wellbeing


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Shroeders Personal Wealth

This company are excellent. I have my own Financial Advisor who goes through everything I need to know and be aware of in great detail. There is no rush whatsoever. I get an Annual Review where all aspects of financial advice is tailored to your individual circumstances. If I have any queries throughout the year then I can contact my financial advisor at any time. Excellent service

March 23, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We're happy to hear that you've had such a positive experience. It's great to know that our detailed and personalised advice, along with the accessibility of your adviser, meets your needs. Thank you for your valuable feedback.

Schroders Personal Wealth

Rated 5 out of 5 stars

The approachability & trustworthiness…

The approachability & trustworthiness of their representative Bruno Celimon has been second to none & has given us a great understanding of the value of investment portfolios.

March 25, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We appreciate you sharing your experiences. It's great to hear that the representative's approachability and trustworthiness helped you gain a better understanding of investment portfolios. Thanks for your feedback.

Schroders Personal Wealth

Rated 5 out of 5 stars

Very helpful and trustworthy

We have dealt with Schroders Personal Wealth for some time now and through the highs and lows of the financial markets they have always been there for us offering advice and help for us to make a informed decision with regard to our finances.
From our point of view we would certainly recommend them.

March 24, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We're happy to hear that our advice and support have helped you navigate the financial markets and make informed decisions. We appreciate your recommendation and thank you for your continued trust.

Schroders Personal Wealth

Rated 5 out of 5 stars

Total Trust at the Personal Level

As elderly investors of modest means, ready access to a financial adviser we have come to know personally and whose advice we respect has proved invaluable. In this age of geo-political volatility, calm, intelligent and knowledgeable advice is something to cherish. This is SPW's greatest strength.

April 9, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We appreciate your kind words. It's wonderful to know that our accessible, knowledgeable advice provides you with invaluable support. We value the trust you've placed in us.

Schroders Personal Wealth

Rated 5 out of 5 stars

Early days but I feel SPW are handling…

Early days but I feel SPW are handling my finances well

April 8, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We're happy to hear that you feel we are managing your finances well. Thank you for your positive feedback.

Schroders Personal Wealth

Rated 5 out of 5 stars

Benefits of a long term relationship

They have a detailed knowledge of our circumstances and relate their advice to our real needs.

April 8, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We're happy to hear that our advice aligns with your specific needs and circumstances. Thank you for sharing your positive experience with us.

Schroders Personal Wealth

Rated 5 out of 5 stars

It has taken me a while to consider…

It has taken me a while to consider investment but Dan made it easy in my own time. We took a year but I am glad I am where I am now.

March 23, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We appreciate you sharing your experience. We're happy to hear that you felt at ease making investment decisions at your own pace, and we are glad you are where you are now.

Schroders Personal Wealth

Rated 5 out of 5 stars

Security of investments

I feel that my investments are secure with them

April 7, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We're happy to hear that you feel secure with your investments. Thank you for sharing your positive experience with us.

Schroders Personal Wealth

Rated 5 out of 5 stars

I appreciate the personal approach

I appreciate the personal approach
during a review. My questions were answered in a professional manner ensuring I understood what was being discussed. Everything was clear. I know that support is always at hand.

March 23, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We appreciate you sharing your feedback. We're happy to hear that the review process was clear and that our support met your needs in a professional way. It's great to know you feel supported.

Schroders Personal Wealth

Rated 5 out of 5 stars

Schroders have given me financial

Schroders have given me financial advise over the past 3 years, the information is easy to understand and clear. There is never any pressure to make a decision that I’m not satisfied with. There are always opportunities for me to ask questions and to make contact with them in between my annual reviews.
The use of Teams meetings is also convenient and allows for personal interaction.

March 20, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We appreciate your positive feedback. It's great to hear that you find our financial advice clear and easy to understand, and that you feel comfortable with our approach. We're also glad the Teams meetings are convenient for you. Thank you for sharing your experience.

Schroders Personal Wealth

Rated 5 out of 5 stars

First class products and people

First class products and people. Lydia is a superb adviser who provides a personalised service focused on my objectives.

March 19, 2026
Unprompted review
Schroders Personal Wealth logo

Reply from Schroders Personal Wealth

We're happy to hear that you had a positive experience with our products and team. We appreciate your kind words and are so glad the advisor met your objectives.

Schroders Personal Wealth

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