Square Invoices Reviews 

144
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Don’t trust this company with your money and business. No communication always chasing them but they work on things in their own timings. Weeks and weeks and still holding payments for no reason at al... See more

Rated 5 out of 5 stars

I own a ground transportation business in the Orlando Florida tourism section. I have been using square and square invoicing since day one. The square invoicing system is almost flawless, I use the... See more

Rated 5 out of 5 stars

Square Invoices makes collecting payment fast, easy, and paperless! Our process is seamless and our clients love how efficient it is. Many of our clients are out of state or otherwise unable to connec... See more

Company replied

Rated 5 out of 5 stars

Square has many amazing features but I will tell you why every small business owner must have this app as your payment processor. CHARGEBACKS! Square is by far the best one when it comes down... See more

Company details

  1. Card Processing Service
  2. Accounting Software Company
  3. Business to Business Service
  4. Payment Service
  5. Software Company

Written by the company

Built to save time and get you paid faster Square Invoices lets you quickly send digital estimates and invoices from anywhere. You can track in real time which invoices are paid and unpaid, send reminders, and accept payments via card or ACH bank transfer 24/7. Because they’re so fast and easy, over 75% of Square Invoices get paid within a day.


Contact info

4.2

Great

TrustScore 4 out of 5

144 reviews

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4.2

All reviews

(144)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Square Invoices makes our business a breeze!

Square Invoices makes collecting payment fast, easy, and paperless! Our process is seamless and our clients love how efficient it is. Many of our clients are out of state or otherwise unable to connect in person, so the ability to pay online keeps our tabs paid in full and on time allowing us to focus on providing excellent service. Thanks Square!

November 29, 2021
Square Invoices logo

Reply from Square Invoices

Thank you for leaving such a positive review about your experience with invoices & all of the features it has to offer your business!

Rated 5 out of 5 stars

I love that I can send an invoice

I love that I can send an invoice, receive payments, attach handouts and information to a client and get paid all in one easy app. I've been able to customize everything and it looks professional. It is also important that it is updated often and works great.

November 29, 2021
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Reply from Square Invoices

We appreciate this great review! Adding these layers of customization and professionalism to the invoices feature has allowed our sellers to level up their businesses.

Rated 5 out of 5 stars

Square involves is a great tool for my…

Square involves is a great tool for my notary business. The fees for services are very easy to understand for my customers and me.

November 29, 2021
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Reply from Square Invoices

It's great to see businesses of different types have success utilizing the same feature. Thank you for sharing your positive experience with invoices!

Rated 5 out of 5 stars

At the heart of my operation

Square is a very useful platform. It has many needed features to stay organized and keep business moving forward. Square is definitely at the heart of my operation.

November 29, 2021
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Reply from Square Invoices

Thank you for the kind words! We are grateful to see our features have had such a positive impact on your business.

Rated 5 out of 5 stars

Use invoices daily

Use invoices daily. Love square. Great product.

November 29, 2021
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Reply from Square Invoices

Great to hear this feature is able help your business on a daily basis. Thank you for leaving this review!

Rated 5 out of 5 stars

Invoices is my voice

Whenever I take an order for whole Cheeseckes I automatically send that customer an invoice. I curtail it my specifications and they have a professional invoice receipt to pay the bill from. I love how if they are late with the payment you can send them a reminder. Also you can put notes or message for up coming event. Over all the invoicing is the way to go.

November 29, 2021
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Reply from Square Invoices

Those automated reminders take a huge load off of a seller's plate when running their businesses. Appreciate you time for leaving such a great review about your experience with them.

Rated 5 out of 5 stars

Square isn’t Square Anymore

It’s easy to use and has all the tools to make an invoice look and feel professionally sent.

November 29, 2021
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Reply from Square Invoices

Happy to see we are able to assist with the ease & professionalism of your business!

Rated 5 out of 5 stars

The new Square App version 5.78 UI/UX…

The new Square App version 5.78 UI/UX is highly intuitive, feature rich, and very easy to use, in my opinion it is by far the best financial application in year 2021, gives me full control of receivables and fund transfers, bookkeeping on a single robust platform.

November 29, 2021
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Reply from Square Invoices

Thank you so much for the high praise! It's great to see all of the features you're utilizing and how they are working well for your business.

Rated 5 out of 5 stars

Extremely convenient and organized…

Extremely convenient and organized reports.

November 29, 2021
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Reply from Square Invoices

Organization is key when it comes to running a business, so it is great to hear we are able to assist you with that. Thank you for leaving this review!

Rated 5 out of 5 stars

Positive

Square invoices makes tracking all of my invoicing to clients seamless.

November 29, 2021
Square Invoices logo

Reply from Square Invoices

Thank you for leaving a great review! We are happy to see we can help keep track of these payments throughout the entire process.

Rated 1 out of 5 stars

Unable to get help!!!!!!!!

Everything was great then you made changes in the way I can process a card.I asked for help and you never responded. It's been over 2 weeks and I still can't run a card.We were killing it then you killed my roll.I NEED HELP WITH MY CARD PROCESS!!!!!!!!!!! YOU DONT CARE ABOUT MY BUSINESS ANYMORE....YOU ARE HARD TO GET AHOLD OF..

November 11, 2021
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Reply from Square Invoices

We would love to know more information about what's going on. For example, are your cards declining or is your card reader not recognizing the cards? If you're willing to reach out to us again, we are available over social media, email, in app, phone, and the Seller Community (sellercommunity.com).

Rated 3 out of 5 stars

Your too expensive

November 9, 2021
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Reply from Square Invoices

Thank you so much for your feedback regarding our fees. We understand how important this can be for our sellers and will send the feedback to our Development Team.

Rated 1 out of 5 stars

Let me borrow your money right now, I'll give it back when I feel like it.

To return your customers money after you have just taken it all in 1 second by accidentally pushing the wrong button, Your customer has to then wait 2-6 business days to get their money back. What a good system! Great job!

September 21, 2021
Unprompted review
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Reply from Square Invoices

We are sorry to hear about this experience. Issuing a refund takes multiple steps, so we would love to understand more about what happened so we can work to make it right. You can get started calling us here: http://squ.re/contact.

Rated 4 out of 5 stars

They are easy to use and write

They are easy to use and write
Issue: hard to delete a balance due from the customer when the balance was paid in another way
Marv

July 23, 2021
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Reply from Square Invoices

Hi, Marv! Thanks for the feedback. In the future, if a customer pays you outside of your invoice, you can mark that invoice as paid to remove the balance due. We break down how to do that in our Seller Community article here: https://bit.ly/3EkELBh

Rated 5 out of 5 stars

I have had great experiences with…

I have had great experiences with Square Invoicing. I like that creating them and sending reminders is easy.

July 22, 2021
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Reply from Square Invoices

Thank you for the feedback! We are so happy you find creating invoices and sending reminders easy. :)

Rated 5 out of 5 stars

Square Invoices have helped my business.

I have used Square for around 3-4 years or so and am really satisfied with it. I use the invoice option more than anything else. The one thing I would change is I would like to have multiple templates for messages to send with invoices instead of just one default message that can be saved. I use multiple types of invoices and having multiple options for messages inside the invoices would be great. Other than that I am really happy with Square Invoices. My clients are from all over the US so the card swipe option doesn't work for clients far away, so invoices have really been the bread and butter of my business payments. I love the ease of use for my clients, not having to have a square account themselves is wonderful.

July 21, 2021
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Reply from Square Invoices

Thank you so much for your feedback! We are excited to launch Square Invoices Plus which will include invoice templates. Please check out our announcement in the Seller Community for more information: https://bit.ly/3kbYBHa

Rated 5 out of 5 stars

I make custom designed stone artwork

I make custom designed stone artwork. Anything from business card holders to address stones. When a customer orders, I tell them that I will make a proof of their design, and once they approve of the design, I will send them an invoice via Square. I usually make the invoice due in a few days, but most of them pay the same day. Really makes doing on-line business easy.

July 21, 2021
Square Invoices logo

Reply from Square Invoices

We love to hear this! Thank you so much for the review. :)

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