Squishy Plushies Reviews 5

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.9

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed Santa

My daughter asked for a specific squishy plushie (the koala with babies) for Christmas from Santa. I ordered it on December 2nd with a delivery date of the 17th. Come the 15th and I still saw no sign of the package, I emailed the company and explained the importance of getting the koala before Christmas. They wrote back with no sincerity that the package would not arrive and they were refunding me my money. Looks like Santa needs to find a quick solution…

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely Shop

Lovely Shop , and lovely People !

I always buying my Plushies from them , always all its absolutely fine on one occasion they come demage but customers service acted very quickly and really friendly . They resend them free of charge and next day . Super friendly customer service ! And quick to response . Thank you very much for being fair and lovely busssines !

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Expensive teddy - not weighted at all

Parcel arrived 2 weeks late so missed Christmas even though it was guaranteed for Christmas! Fault on their end. Weighted anxiety tiger plushy arrived and extremely disappointed. The plushy claims to be weighted but it is not. It weighed the same as other teddys. It’s basically just an expensive teddy. I’m an anxiety sufferer so was hopeful that a weighted teddy would work but you could hardly tell it was there. Don’t buy!

January 4, 2024
Unprompted review
Squishy Plushies logo

Reply from Squishy Plushies

Hi Kelly,

We sincerely apologise for the delay in the delivery of your order over the Christmas period and we'd like to resolve this issue for you as soon as possible.

We're sent you a free returns label to return the item received for a full refund and we'll be investigating the cause of this unusual error further.

Your feedback is greatly appreciated, and we hope to quickly resolve this issue and improve your next experience with us.

If you have any questions then please don't hesitate to get in touch and we'll be more than happy to assist you.

Kind regards,
Alex
Customer Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look