SS.LAM LONDON LTD Reviews 104

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

There is no information on the item description to indicate that the socks require hand washing. There was also no information inside the box to indicate this. Although, this would have been pointles... See more

Rated 5 out of 5 stars

amazing genuine socks that are true to size. seller posts the BTS on her instagram stories about receiving Nike sock parcels nearly daily, which you can see has the original packaging on them. you can... See more

Rated 5 out of 5 stars

Excellent socks! The existing colours are pretty versatile and I'm sure they offer custom dye orders too. The delivery was pretty quick (Hermes standard). All in all, great experience and if you follo... See more

Rated 5 out of 5 stars

As soon as I laid eyes on the socks I knew I needed to order myself a few pairs. The owner is exceptional she responds to messages and really engages and makes you feel like a valued customer. Don’t g... See more

Company details

  1. Fashion Accessories Store
  2. Streetwear Store

Written by the company

A London based business providing the freshest Nike tie dyed socks. All socks are individually dyed - we guarantee every pair is unique! Perfect for the Summer, cosy for Winter and trendy all year around.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

104 reviews

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Rated 5 out of 5 stars

LOVE THEMMM!!!

Owner’s very nice and creative. Socks are a vibe 😍😍 Really love the whole sock collection ❤️

February 2, 2021
Rated 5 out of 5 stars

Love love love

Such a lovely seller and the package came quickly. Products are of high quality and I will definitely be purchasing again!

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Great!

lovely seller, great socks with great packaging and will definitely order again!

January 30, 2021
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Amazing products. The packaging is great and you can tell a lot of care was put into it. I GOT STICKERS TOO!! I’ve never been so excited to receive a pair of socks before. I’ll definitely be ordering from here again!

January 30, 2021
Rated 5 out of 5 stars

Excellent socks and stylistically versatile.

Excellent socks! The existing colours are pretty versatile and I'm sure they offer custom dye orders too. The delivery was pretty quick (Hermes standard). All in all, great experience and if you follow their ig @sslam.london you can see that this business uses eco-friendly packaging and really cares about customer satisfaction.

January 30, 2021
Rated 5 out of 5 stars

amazing!!

order arrived relatively fast, the designs and quality is great! The packaging itself is personalised which makes you (the buyer) feel special. Will definitely be ordering again :)

January 29, 2021
Rated 3 out of 5 stars

Smooth purchase and no issues on the…

Smooth purchase and no issues on the website. I paid for next day delivery early morning to expect the parcel the following day. However, no dispatch email or any parcel received the next day or the day after. Frustrating to pay for a service that isn’t received.

January 29, 2021
SS.LAM LONDON LTD logo

Reply from SS.LAM LONDON LTD

Hi Sloane,

Thank you for your feedback. However, in your confirmation email and on every product page, the listed processing time states it may take up to 3 business days (Monday-Friday) to prepare for despatch which means your order will be shipped on the 4th working day with tracking confirmation.

Opting for Next Day delivery means your parcel will be with you within 1 working day after despatch, not after order confirmation, as stated in our shipping policy and in our FAQ page. If in doubt, please refer to your confirmation email with the processing time.

If you have any questions, feel free to contact us via email. Hope this helps!

SS.LAM
contact@ss-lam.com

Rated 5 out of 5 stars

BEAUTIFUL AUTHENTIC SOCKS

amazing genuine socks that are true to size. seller posts the BTS on her instagram stories about receiving Nike sock parcels nearly daily, which you can see has the original packaging on them. you can tell that quality dyes are used as they never bleed and the colours are just as pretty in real life as they are in the photos. also a bonus is the cute sustainable packaging with stickers and care label instructions showing you how to look after your socks. (ps laundry detergent used smells nice)

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and packaging is so cute

Great service and packaging is so cute! Socks look just as they do in the pictures I couldn’t be happier! Love that each pair comes with a cute note! Will definitely return.

December 3, 2020
Unprompted review
Rated 1 out of 5 stars

Faulty item

The size I purchased would not fit a size 4, 5 which is why I asked for a larger size.. no where on your website does it state that when you dye the socks they shrink.

I have my own Nike socks 2-5 and they fit fine, I would have returned these if I could have.

Your customer service needs to improve massively, and not insinuate people are lying when raising a fault.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Love the socks

Love the socks! The packaging was great and the nice Christmas treat was a bonus. Thank you very much can’t wait to order more for Christmas

December 3, 2020
Unprompted review
Rated 1 out of 5 stars

Rude

My friend had a horrible experience with this company. Concerned sizing was incorrect and received many rude responses advising she was lying!

December 3, 2020
Unprompted review
SS.LAM LONDON LTD logo

Reply from SS.LAM LONDON LTD

As we operate on a final sales policy, unless the items are faulty, we unfortunately we cannot send replacements. In your enquiry you requested replacement socks in another size as your pairs were small for you. This is not a claim for faulty products if you've chosen wrong sizes.

We follow Nike’s size guide which states S socks will fit UK2-5 (EU34-38). We're sorry to hear the socks you've bought does not seem to not fit, we can only send replacements of the same items you’ve chosen, not another style/size. We use the sizing chart from Nike as they manufacture the socks.

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