Needed new cap straps for an otherwise perfectly good pair of Burton Cartels. SS20 were the only place I could find in the UK that stocked these as spares. Ordering was simple and well integrated wi... See more
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See what reviewers are saying
After I'd placed an order online I decided to visit the store to understand if I had purchased the correct snowboard. Received great advice whilst in the store which helped me correct my purchase and... See more
Excellent price, great product, amazing communication & professional business. Would have been nice to be able to track package by courier as opposed to Royal Mail so that I could arrange for package... See more
After finding a broken binding strap on my snowboard two days before a ski holiday, I ordered the part with next day delivery. It was delivered as promised using DPD who give you a 1 hour delivery... See more
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Excellent
Delivery and service, package delivered within 24 hours, will definitely use again thanks
Rad!
Stoked with how quickly the products were delivered and they made sure too keep me updated with the process! Sick shop with great products.
Order Reference: WEB54564 (WEB2UM41907A6831650M)
Disaster: i had ordered Neff Daily 2 Jacket Floral (size M), but i have received Neff Daily 2 Pants Floral (size M)!!! And now?
Happy!em again.
Happy with the products and the service from SS20, will be using th
brilliant
The site was easy to use, the products are great, the prices are very good and my shoes got to me very quickly. Excellent shop and would recommend to anyone.
Fantastic!
I left some Christmas shopping to the last minute but i need not have worried, my order arrived within 24 hours - amazing service! Thank you.
Great Service and Shop
SS20 is a fantastic shop and online experience. The staff are extremely helpful and knowledgable. I would highly recommend using them to anyone.
Definitely use again!
Fast delivery, fair prices - product arrived in perfect condition. Definitely trust this seller!
Nice service from SS20
Don't hesitate to order online from SS20. I ordered a jacket which came up too big so I called to make sure they had the next size down, then returned the original Asap. They put the smaller jacket to one side after my call then delivered it back to me at my specified time a few days later. Easy, no hassles process. They also use a very reliable delivery company that have a good online system and give a 1 hour delivery window which they met - twice.
Love the Poler Rucksack and super quick delivery
Ordered a Poler rucksack for a Christmas present it arrived really quickly and was well packed!!! Thank you!
Superb Service
Would like to thank SS20 for a superb service on my recent order of some Reeboks. Excellent!
Very satisfied
Fantastic staff who are knowledgable and beyond helpful.
Spot on
Products ordered exactly what was sent, not all companies seem to manage that with online orders! Quick despatch. Would recommend to anyone and definitely use SS20 again.
Fast efficient service, good quality and value products
Having used your company twice, I am extremely satisfied with the speedy service and excellent quality of your merchandise. My grandson was thrilled with both items purchased and nan is now at the top of his popularity list because I purchased exactly what he wanted
Always a great experience
I have used SS20 many times and every time i have had great service and fast delivery.
A* service. another perfect order from SS20
Made an order in the sale for collection. Got a phone call after my order to inform me they were not open on the tuesday at present and that hopefully that is OK. It was fine with me and very much appreciated the call. Friendly and fun staff on arrival very helpful seeing if I needed anything else.
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