SS20 Reviews 915

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Needed new cap straps for an otherwise perfectly good pair of Burton Cartels. SS20 were the only place I could find in the UK that stocked these as spares. Ordering was simple and well integrated wi... See more

Rated 5 out of 5 stars

After I'd placed an order online I decided to visit the store to understand if I had purchased the correct snowboard. Received great advice whilst in the store which helped me correct my purchase and... See more

Rated 5 out of 5 stars

Excellent price, great product, amazing communication & professional business. Would have been nice to be able to track package by courier as opposed to Royal Mail so that I could arrange for package... See more

Rated 5 out of 5 stars

After finding a broken binding strap on my snowboard two days before a ski holiday, I ordered the part with next day delivery. It was delivered as promised using DPD who give you a 1 hour delivery... See more

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4.9

Excellent

TrustScore 5 out of 5

915 reviews

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No history of asking for reviews

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4.9

All reviews

(915)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Delivery and service, package delivered within 24 hours, will definitely use again thanks

January 10, 2015
Unprompted review
Rated 5 out of 5 stars

Rad!

Stoked with how quickly the products were delivered and they made sure too keep me updated with the process! Sick shop with great products.

January 9, 2015
Unprompted review
Rated 5 out of 5 stars

brilliant

The site was easy to use, the products are great, the prices are very good and my shoes got to me very quickly. Excellent shop and would recommend to anyone.

January 5, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I left some Christmas shopping to the last minute but i need not have worried, my order arrived within 24 hours - amazing service! Thank you.

January 4, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service and Shop

SS20 is a fantastic shop and online experience. The staff are extremely helpful and knowledgable. I would highly recommend using them to anyone.

January 4, 2015
Unprompted review
Rated 5 out of 5 stars

Nice service from SS20

Don't hesitate to order online from SS20. I ordered a jacket which came up too big so I called to make sure they had the next size down, then returned the original Asap. They put the smaller jacket to one side after my call then delivered it back to me at my specified time a few days later. Easy, no hassles process. They also use a very reliable delivery company that have a good online system and give a 1 hour delivery window which they met - twice.

January 1, 2015
Unprompted review
Rated 5 out of 5 stars

Superb Service

Would like to thank SS20 for a superb service on my recent order of some Reeboks. Excellent!

January 1, 2015
Unprompted review
Rated 5 out of 5 stars

Spot on

Products ordered exactly what was sent, not all companies seem to manage that with online orders! Quick despatch. Would recommend to anyone and definitely use SS20 again.

December 30, 2014
Unprompted review
Rated 5 out of 5 stars

Fast efficient service, good quality and value products

Having used your company twice, I am extremely satisfied with the speedy service and excellent quality of your merchandise. My grandson was thrilled with both items purchased and nan is now at the top of his popularity list because I purchased exactly what he wanted

December 30, 2014
Unprompted review
Rated 5 out of 5 stars

A* service. another perfect order from SS20

Made an order in the sale for collection. Got a phone call after my order to inform me they were not open on the tuesday at present and that hopefully that is OK. It was fine with me and very much appreciated the call. Friendly and fun staff on arrival very helpful seeing if I needed anything else.

December 26, 2014
Unprompted review

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