I like the material and the order got processed correctly. A little disappointed with the lack of communication created by the direct shipping. All’s good I did respond to the email prior to this o... See more
Company replied
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When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
2 Commerce Blvd, 32164, Palm Coast, United States
No recent history of asking for reviews
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Replied to 94% of negative reviews
Typically replies within 48 hours
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Website selection and prices were great and the shipping was fast. I will shop here again.

Reply from ss396.com
I await a delivery of the 2026 sales catalog for Chevrolet Chevelle that has been requested. I’ve been reminded that a catalog can take additional time to make its journey across our Great Nation and will be patient in receiving this physical copy by mail.

Reply from ss396.com
I ordered a variety of parts revolving around suspension & steering components for a 71 Chevelle. I am pleased with the quality. 98% or the parts were in stock parts and promptly shipped from the same warehouse. The remaining items arrived in less than a week of the initial order. I will be a repeat customer.
Thank You

Reply from ss396.com
Quick service had what I needed

Reply from ss396.com
ss396/Ground Up has extremely fast shipping and top notch restoration parts.

Reply from ss396.com
I ordered a 4 speed swap for a 70 monte carlo, the parts were amazing quality and pedals are great
Here is where the problem is that these cars rarely came with manuals and its not te same as the chevelles
They sent me chevelle z bar ,linkage, and brackets expecting it to work
You can tell They did no actual R&D
To see if they were compatible
While it is true chevelles and monte Carlos share a good bit of parts
But for obvious reasons a monte carlo hood wont fit on a chevelle even tho they are very similar the hood is 6 inches longer
That its self shouldn't be so bad if they didn't give you 3 days to figure that out and after that your stuck with it
The only reason they are getting a 3 star is i cant deny the quality of part they are of good quality and came with all the parts to assemble everything but I will be having to fabricate the brackets and linkage after I paid 300 for the kit
If you have a 70 monte carlo buy the pedals only they are great and buy a hydromax kit they are only 90 bucks for the pedals rest of the kit is useless

Reply from ss396.com
Order was correct and delivered on time

Reply from ss396.com
found easily what I was looking for. Good delivery service. Thank your very much.

Reply from ss396.com
Needed technical assistance before ordering my parts and the salesman was very polite and knowledgeable about the parts I needed. Very relaxing feeling dealing with this company. Parts are exactly what I need and look great.

Reply from ss396.com
Item was missing from original order. Prompt reply to inquiry. Shipped quickly and arrived packed well in great condition!

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Reply from ss396.com
In stock or readily available products unlike some other company's that are backordered 2 months. Helpful customer service that was easy to communicate and understand.

Reply from ss396.com
just what i needed

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Reply from ss396.com
Not enough tape to complete the job.luckily I purchased two kits. but now I have to order a 3rd to complete the second set of stripes. The tape isnt the same diameter as the stencile so had to modify the stencile to make perfect stripes.

Reply from ss396.com
Order a stainless fuel tank from 396. They ship one from original parts group. If I knew that was the case I could’ve got it cheaper if I would’ve went right through original parts group.

Reply from ss396.com
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