While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dorian and Max were immensely helpful providing prompt responses and thorough follow-up - both by phone and email. They are clearly knowledgeable and handled our SSL Certificate Renewal with composed... See more

Rated 5 out of 5 stars

Just started using SSLGURU's services this morning. Got a call from Michael saying that my site's certificate was expiring. We crunched some numbers and turns out I'll be saving money with them compar... See more

Rated 5 out of 5 stars

So my business site was about to go down when James called me. He got my money maker back up and running right away. On top of helping me out with keeping my site up, I saved some good money, their pr... See more

Rated 5 out of 5 stars

We got a call from Eddie the Sales Manager telling us our SSL had just expired. We were with another well-known vendor, on autopay even, but they didn't even send us a postcard (joke). We were alrea... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you, Michael!

Thank you, Michael, for being great at customer service. I run a furniture business and needed some help with getting my site to run more smoothly with security and such. Michael was quite fast and very professional with helping to fix my site. Locking in a good deal at a bargain price is really going to save me A LOT of money throughout the year. I highly recommend you guys and your services, and I’ll make sure to refer my friends.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Michael Hill

Michael Hill called to remind me about the SSL Certificate expiration. He was very helpful, kind and listened to my frustration regarding the interaction (or lack thereof with Top Producer). He did what he said and then followed-up -- rare these days! He is a professional!

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

It's a great experience

It's a great experience, working with tech support. Special thanks to Max Reiske for very fast service, great attitude and ability to quickly get to the point of the technical and billing issue. He fixed the issue really fast and handled the communication with billing team for me too.

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Support!

These guys are awesome, they go above and beyond, and really have a way of explaining SSL certification in laymen's terms. I am not a super technical person but of course my small business has to have a website and therefore an SSL cert. I really appreciate how simple Max and Eddie at SSLGuru made everything, instillation of our cert was easy, and at the end of it I felt like I understood SSL certification much better, and most importantly I knew what to expect at renewal. Fair price and exceptional customer support!

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

The Gurus of Greatness!

Great staff, super friendly and easy to work with, very knowledgeable, consistently delivering above and beyond expectations because that's the type of people that work here. All around great experience and would highly recommend.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

I need to thank the good people at…

I need to thank the good people at SSLGURU for hooking me up with some awesome service here. I’m glad I got a good deal too, times are tough right now with this ridiculous inflation so any money I can save goes a long way. Ben really helped me lock in a great price for some premium service. I highly recommend, 10/10, to anyone even thinking to link SSLGURU as a part of their business. I’m impressed!

October 19, 2022
Unprompted review
Rated 1 out of 5 stars

SSL GURU unethical practices

SSLGURU preys on customers by contacting them shortly before an SSL expires making the situation sound quite dire (and instilling fear). I purchased an SSL from them which I ended up not needing and which they said they would gladly refund. The refund process however is so slow and full of hoops to jump through (including printing out a form and mailing it in which has the wrong address on it) that I expect few customers get their refunds. I called in many times throughout the process and spoke to a customer service team that sounds very friendly and helpful who assured me everything was in order until the 30 day window of the refund expired at which point everyone became unhelpful. I will never do business with them again and hope this review saves you from an unpleasant experience with a company that has unethical practices.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Couldn’t have asked for a better…

Couldn’t have asked for a better experience working with Ssl Guru.. I thought my website was broken and didn’t understand why it had a privacy error on it. But the guys at ssl Guru got in contact with me and had it fixed in less than an hour

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

I couldn’t wait to thank you for the…

I couldn’t wait to thank you for the quick and efficient service! I had to call in when my website decided to go down for some unrequested vacation time. You guys got my website back to work asap so I could get back to my billion dollar dream. A buddy of mine referred me to you guys and said you’re cheaper than some competitors that will go unnamed for now 😏😒 Speak to James, I believe is his name 😬, if you need anything. Dude was very knowledgeable, patient, and professional.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Service was speedy and the…

Service was speedy and the professionalism was on point.
James helped me fix my website so I could get it up and running after some technical issues.
I’m so blown away by the customer service SSLGURU provided me and my business.
I definitely saved a lot of money by utilizing your services. Thanks so much!

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

I used them over the weekend when my…

I used them over the weekend when my ssl certificate expired and I wasn't able to get in contact with my current hosting company. Exceptional service because they were able to quickly solve my problem.

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service with our SSL issue

Excellent service with our SSL issue! From start to finish, Max, James, and team worked quickly to ensure our site was back to normal. They were super friendly, responsive, and handled the case beautifully with our website team. Thank you for your awesome help today!

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

So professional and helpful!

Fast and efficient service! Max and James helped me out quickly with no problems at all. The issue was resolved within minutes and my clients site was back up to speed. Thanks guys!

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Fast and professional service

Fast and professional service! Called in when my developer wasn’t available 😅 and got my website fixed asap so I could get back to business. They’re cheaper than GoDaddy so you know I got a great price💰Overall, very satisfied with the customer service provided by James who’s very knowledgeable, patient, and professional.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

wish more people would appreciate a…

wish more people would appreciate a company that helps you in a time of need. My SSL expired and my e commerce site was down, luckily the team at SSLGURU was able to get my site up within a few hours...

September 2, 2022
Unprompted review
Rated 1 out of 5 stars

Slippery

Terrible service; didn't install SSL in a timely manner, so I went with GoDaddy. Even though I cancelled in the 30 day window, they never gave me a refund.

August 30, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look