True Religion (Stacey Clarke
True Religion (Stacey Clarke) (27/02/19)
I tried to order a Belstaff Mens Classic Tourist Trophy 4-Pocket Motorcycle Jacket XL for £108.42, as it clearly showed on your homepage that you accepted Visacard as payment. However when I went to pay for the product it no longer offered the Visa option. I therefore asked a friend to order the item on my behalf he paid via their MasterCard, which was duly accepted by Stacey Clarke
However, when they checked their bank transactions, they noticed that there had been a further charge of £7.00 for a Chinese exchange rate charge, which we found incredulous, as at no time does the Stanley Clarke website instruct buyers that the goods will be coming from China. To make matters worse, there was absolutely no email correspondence from yourselves confirming the order and when they tried to log back into the Stacey Clarke website to track the order they was unable to do so.
Stanley Clarke then has the audacity to send a T shirt that is probably not worth more than £10, at a cost of $25 postage, instead of the Belstaff Jacket that was actually ordered.
I find the behaviour Stacey Clarke fraudulent and will have absolutely no qualms in posting this message on social media if a full refund is not received from the company.
My friend has also contacted MasterCard to put a stop on the payment, which they will be dealing with accordingly, I will be asking them to send MasterCard all Stanley Clarke company details, to ensure that they withdraw their facilities from your site, so you are unable to trade in this way anymore.
March 14, 2019
Unprompted review