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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the moving process smooth and stress-free. Many people highlight the efficiency and speed of the service, noting that their belongings were handled with great care, even large and heavy items. The pricing is frequently mentioned as affordable and competitive, often being lower than other quotes received. However, some customers experienced dissatisfaction regarding pricing clarity or unexpected costs. A few people also felt that the service quality did not always meet professional standards.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their professionalism,... See more

Price

Consumers find price to be positive. Many reviewers praise the service for being reasonably priced,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently mention the... See more

Based on these reviews

Rated 5 out of 5 stars

Hani and Rafa were very helpful and friendly throughout the whole house move process. Despite it raining a lot, they carried all our belongings into the truck ensuring that I carry as little as possib... See more

Rated 5 out of 5 stars

This is the second time we’ve used Stack-It!! this time for a move from Kingston to Putney, and once again the service was excellent. The whole process was smooth and stress free. The team arrived on... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of Rafa and his colleague Eros today helping with my house removal. A big job - 3 full Luton van loads - and I could not be happier with the service. Very polite and respectful, b... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from Stack-It Removals! 🙌 They packed up our flat in London in record time, then moved us all the way up to Manchester under a real time crunch and still managed it all w... See more


Company details

  1. Moving Company

Written by the company

Experience stress-free moves with Stack-It. Tailored solutions for unique needs, handled by our trusted DBS certified professionals. Meticulous packing, secure transportation, and transparent pricing. Your peace of mind is our priority. Choose us for a seamless and personalised relocation. Why us? 1.Tailored Moving Solutions: Every move is unique, and so are our solutions. We customise our services to match your specific needs, ensuring a seamless and stress-free relocation. 2.Trusted Professionals: Our team consists of highly trained and DBS certified professionals who have undergone thorough background checks. Dedicated to ensuring the utmost care for your belongings, we handle every aspect of the process, from packing to transportation. Rest assured, you can trust us to safeguard your possessions throughout the entire journey. 3.Transparent Pricing: No hidden fees or surprises. Our transparent pricing ensures you know exactly what to expect, providing peace of mind and financial clarity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick

Quick, efficient, professional staff. Easy booking process too, good rates.
David was brilliant!

June 13, 2024
Unprompted review
Rated 4 out of 5 stars

They were really good

They were really good! took great care of our belongings. Very eager to help. 4 stars because they weren't the cheapest but one of the only companies we found in which there staff DBS certified.
Thanks guys!

April 19, 2024
Rated 5 out of 5 stars

Stressfree move

Stressfree move. Took great care not to damage new painted walls. Would use again

April 7, 2024
Stack-It logo

Reply from Stack-It

That's fantastic to hear! We always aim for a smooth and stress-free moving experience while ensuring the utmost care for your belongings and surroundings. We'd be thrilled to assist you again in the future. Thanks for choosing us!

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