Stack Audio Reviews 249

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their ability to significantly enhance the listening experience, noting improvements in sound quality, clarity, and detail. Many highlight the immediate and palpable difference these products make, often leading to a more engaging and enjoyable musical experience. The customer service also receives high acclaim, with many people describing it as exceptional, responsive, and helpful. Reviewers frequently mention specific staff members for their professionalism and willingness to assist with queries and provide guidance. However, some people were dissatisfied with the initial communication, mentioning a lack of response to inquiries about purchasing products.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the significant improvements in sound... See more

Quality

People report positive experiences with quality. Customers consistently praise the significant improvement in... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the responsive and helpful... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as first-class,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise specific staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all,... See more

Rated 5 out of 5 stars

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s... See more

Company replied

Rated 5 out of 5 stars

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived... See more

Rated 5 out of 5 stars

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, an... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Stack Audio is a UK-based manufacturer of high-end audio components.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I couldn’t recommend highly enough, irrespective of the quality of your system

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, and I have to say it was worth the wait. The difference in sound quality was immediately palpable. I was honestly shocked by how much more focused the speakers were, the instruments were better placed in the sound stage and little details within the music became much easier to pick out. I am still shocked by the improvement they have brought to what I thought was an already impressive system and I recommend them without reservation. Well done Stack Audio and thank you for designing such a fabulous product.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Serene Mat Experience

I purchased a Serene Mat for my Denon DP 3000 NE. I am using a Hana ML cartridge through a McIntosh MAC 7200 amp and Sonus Faber Sonetto V speakers. Also REL G2 sub. The Serene Mat replaced a Project Leather-it Mat. Two main observations: Substantially improved bass. Less "boomy" and more precise. And, background noise is virtually absent. It was low before, but undetectable now. I absolutely recommend this product, and appreciated the great service from Stack Audio.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Auva 70

Perfect isolation for a bit heavier speaker. Brings in all imaginable improvements one would expect. Black background, improved transients and clarity. Fast delivery.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Stack Audio - A Customer Experience

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all, their products do exactly what’s claimed and they have certainly enhanced my listening experience. Think of their accessories as the icing on the cake plus lots of cherries.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Bought Dali floor standers coming from…

Bought Dali floor standers coming from book shelf’s. I was quite disappointed and didn’t realize the acoustics I have. At low volumes they were amazing I could hear that but above 40 no good not even close to my 20+ years old speakers. Decided to try the Auva 50’s and honestly can’t really still believe they became different speakers altogether. Clarity, detail and control of bass. I can’t explain it you would have to hear it for yourself. If you have muddy or “thumpy” bass and therefore lack of mids and highs these will clear that up and they do an amazing job. I have been back and forth with Josh for 3 weeks probably driving him bunkers. In my experience there’s very few places, if any, with this level of customer service. Amazing!

March 3, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you for your feedback Allan!! It was a pleasure speaking with you and I am so pleased the AUVAs have been performing well

Rated 5 out of 5 stars

Great audio accessories AND customer service. AAA+++ :)

Wonderful responsive service from Josh, Dan and all at Stack when I needed longer length spikes for my Auva 70. Virtually next day delivery w/superb comms. The Auva speaker 'pucks' have truly been superb under my B&W 805 D3 - the soundstage has opened up with more layers, the bass has become tuneful and very solid, and the music has stepped free of the drivers - more 3-D and in the room. Guitars have bite, decay, verve and with metal-strung ones a superb edge. Drums are more natural and again decay more naturally. Voices: just beautiful! Orchestral music has body, weight and power. Delightful: a joy to listen. I already had the Serene mat & stabiliser on my LP12, and hoped for similar effects with the Auva. Got that, in spades. Highly, highly Recommended!

March 20, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you for your feedback Steve! A pleasure to read.

Rated 5 out of 5 stars

SmoothLAN Regenrator

I read the FairAudio review of the SmoothLAN products in your February newsletter, and being fairly new to digital streaming became curious about them. Other online reviews were also very positive. Since I’ve enjoyed success with your AUVA 100s, 70s and EQs, I decided to order the Regenerator. The product is absolutely amazing. The FairAudio review is spot on. There was a very pleasant immediate improvement in clarity, energy, presence and detail in the music coming via Qobuz through my pretty modest Cambridge Audio streamer and older W4S DAC. You hear and actually feel the difference. Great product well worth the investment.

March 2, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you John - glad that you are enjoying the Regenerator in your system.

Rated 5 out of 5 stars

AUVA Technology: Ferocious Bass and Absolute Materiality for Wilson & Halcro a long-time enthusiast

As a long-time enthusiast, I am rarely surprised, but the impact of Stack Audio’s AUVA technology on my system has been a revelation.
I first installed the AUVA 70 isolators under my Wilson Audio The watt Puppy 2024. The transformation was staggering. The bass response became ferocious, lightning-fast, and incredibly powerful, yet perfectly controlled. The AUVA 70s provided a rock-solid foundation that eliminated any cabinet-room smear, delivering a sense of materiality and texture I hadn't experienced before. The note decay is now fantastic—natural and lingering exactly as it should be, allowing the speakers to disappear into a surgically precise soundstage.
Encouraged by this, I used the AUVA EQ (CSA 3) under my Halcro DM 88 electronics. These amplifiers are world-renowned for their ultra-low distortion, and the AUVA EQ managed to lower the noise floor even further. Micro-details now emerge from a 'jet-black' background with effortless clarity and a tangible, organic presence.
Beyond the engineering excellence, the human element makes Stack Audio stand out. Josh provided world-class support—professional, passionate, and genuinely interested in my setup’s results. If you own high-resolution gear like Wilson and Halcro, these AUVA upgrades are essential.

March 1, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you so much for your feedback Enrico, beautiful write up.

Rated 5 out of 5 stars

AUVA EQs: Excellent High Value Addition

Just added AUVA EQs for under my Rogue RP5 tube preamp and Hegel Viking CD player, and they're a high value, truly excellent addition to enhance my audio system. After reading and watching many reviews, all of which have been positive, expectations were high, for sure. But after fairly intense critical listening over several days, I can honestly say that I'm very happy with the results. The music sounds clearer, more defined, more quiet and the decays are more prominent. Bass is tighter and more clearly defined. I would have to say that the magnitude of the improvement is at the level of upgrading a component, certainly more significant than upgrading cables. At this price point, no one should hesitate to add these to their audio system. I'm now looking forward to adding AUVA 100's for my Focal Sopra 2 speakers as a next step. Dealing with Stack Audio has been a pleasure. Josh is patient, responsive, timely and helpful in his guidance, which made the purchase experience even more enjoyable. This is an extraordinary company that offers great products with a level of service and responsiveness not seen often enough in today's world.

February 25, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you so much Larry! So happy that you are enjoying the products in your system & I appreciate the kind words on the service - Josh

Rated 5 out of 5 stars

Happy,Happy,Happy.

I reached out to Stack Audio and requested 2 x sets of 4 threaded inserts for my Auva 70 feet as the ones i had for my last speakers would not fit my recently ordered new ones.I sent an email to them and the very next day they arrived.To say i was delighted is an understatment.Now i just have to wait for my speakers to arrive with the confidence that these footer will work there magic on them also.With my old speakers on a floating wooden floor the Auva 70 stopped the floor reacting like a giant drum skin resulting in blackness to the sound that encouraged more midrange and low end detail to come through i quickly realised my speakers had much greater control this resulted in a more relaxed and altogether more enjoyable sound that i wanted to listen to for hours on end.
Thank you Stack Audio.

January 27, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you Graeme! Hope that you enjoy the AUVAs with your new speakers.

Rated 5 out of 5 stars

Stack Audio

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived the following morning.I connected them up as I knew they made a huge difference on my last speakers.The difference in sound is immediate.i have a wooden floor, but they are designed to my used on a carpet if required.Using these Auva,s cleaned up the base and let me hear more of the music.I can’t stop smiling.Ambient music there is more airiness, with jazz you can hear more suttle changes.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Delightful experience

Having researched ways to improve my system I invested in the Serene Stabiliser and a set of AUVA 70 Isolators for my KEF LS60s. The overall improvements in the sound stage, dynamics and depth are astonishing. If you want to get the best out of your system then look no further. I have just ordered a set of EQ Isolators and look forward to even more sonic delights. Customer service is exemplary and Josh could not have been more helpful in providing advice and guidance when dealing with my queries. Highly recommended.

January 19, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you so much for your kind words Rob. Very happy that the AUVAs provided significant benefits to your LS60s!

Rated 5 out of 5 stars

SERENE Mat

I’ve made a few changes to my setup at the same time so in terms of sonics specifically related to the SERENE I’m not entirely sure. I was after a quality rubber mat and it’s certainly that so very happy with my purchase and I am enjoying a more detailed sound with a livelier bottom end than I had before.

January 16, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you for your review, Bill!

Rated 5 out of 5 stars

Best Company I've dealt with in years

I now own thier Auva 100 speaker footers, a set of Auva EQ's for my DAC, a Serene Stabilizer and a Serene Matt. These are fantastic products, and have led me to begin replacing my Isoacoustic feet. The customer service is second to none--Josh has been beyond accommodating, dealing with our President's ridiculous tariffs. I really couldn't recommend them more highly. Next up: 2 sets of the Auva SW's for my subwoofers

December 14, 2025
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you for leaving your review, Reed! So pleased that you are enjoying your products and I appreciate your kind words on the service - Josh

Rated 5 out of 5 stars

The next stage in your audio journey

I have used Stack Audio for several years now and have tried all the various Auva Speaker and Equipment technologies. Without fail all their products have improved my listening experience. The Auva Speaker components for both main speakers and subwoofers are essential in any system and will let speakers and subwoofers perform at their best - I have seen this first hand across Q Acoustics, Amphion, REL and Alta Audio speakers. For truly squeezing the last out of your digital components the Equipment isolators work well to improve imaging, soundstage and background quietness. On top of all of this, the customer service is friendly, efficient and second to none and there is a 60 day trial period. A no-brainer for any serious audiophile

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

AUVA products

First the communication with Stack Audio is fantastic.
Quick and adequate answers.

Then the product are really doing what is sayed on there web site.

I ohne the AUVA50, the AUVA EQ's and the Serine Mat and Stabilizer and al doing a suppurb job.

September 5, 2025
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you for your kind words Jeroen, very pleased that you are enjoying the products in your system.

Rated 5 out of 5 stars

Stack Audio simply excels in its product offering and superb customer service.

I have purchased many Stack Audio products over the years. I am currently using Auva 50’s below my speaker stands, Auva EQ’s below my amplifier and CD player. I am also using the Serene Mat & Serene Stabiliser on my Linn LP12 record player. My Linn L12 also benefits from several earlier Stack Audio products, the Stack Alto sub-chassis, arm-board and cross brace together with a Stack Ultimate baseboard.
Each and every one of these Stack Audio products has added a beneficial improvement to my Hi-Fi system and improved the soundstage along with my listening enjoyment.
Josh & Theo have been an absolute pleasure to deal with. Customer service has been first class.
Stack Audio UK is a small British business that simply excels in its product offering and support..
Highly recommended indeed…

February 1, 2025
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you, Alun, always an absolute pleasure and we are so pleased that you are enjoying the products in your system!

Rated 5 out of 5 stars

Received the Auva 70s today and…

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s sounded good. I'm curious about the Auvas.
Listened to this tonight. Sounds great, more music, more detail, more attack, especially with guitars, violins, and pianos. Singers, etc., are more forward and have much better placement. Highly recommended.
Harrie Willems

January 9, 2026
Unprompted review
Stack Audio logo

Reply from Stack Audio

Thank you for your review Harrie, very pleased to hear that you are enjoying the products!

Rated 1 out of 5 stars

This review is at odds with others I…

This review is at odds with others I know, but I made 4 points of contact with them (2 voicemails and 2 email forms on their website) making it clear I wanted to buy 2 different products, but received absolutely no response. Real shame i need to look elsewhere now.

September 26, 2025
Unprompted review
Stack Audio logo

Reply from Stack Audio

Hello David

I’m really sorry to hear about your experience. That’s not the level of service we aim to provide. We’ve checked our system and can’t find any messages under your name, but we’d like to get this sorted right away.

Please could you email us directly at info@stackaudio.co.uk so we can help with your enquiry and make sure this doesn’t happen again? Alternatively, we are available for a call between 08:00-16.00GMT.

Rated 5 out of 5 stars

The Best Isolation, Amazing people.

Customer service is the best in the UK. Nothing is too much trouble, communication is impeccable. Stack products have an absolutely unique approach to audio component isolation. Instantly audible improvements. You don't know what's been masking your beautiful music until you remove the veil. Hands down, the best.

December 21, 2024
Stack Audio logo

Reply from Stack Audio

Thank you Neil, always a pleasure!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look