StackSocial Reviews 11,131

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 544 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The response times are consistently described as quick, with many noting the efficiency and ease of their overall experience. However, some customers experienced issues with the products, finding that some licenses did not work or that product descriptions were misleading. A few people also mentioned difficulties with the refund process, stating that store credit was offered instead of a full refund, and some reported that support stopped responding after initial contact regarding product issues.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Product

Consumers find product offerings to be ambiguous. While some reviewers praise the great deals on software... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the support team for their... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Service

Reviewers express satisfaction with the service provided. Many customers highlight the quick response to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first, I couldn't activate the Windows 11 Pro software. I was upgrading from Windows 11 Home. I tried multiple avenues to solve the problem even contacting Microsoft who wasn't the least bit helpfu... See more

Rated 5 out of 5 stars

I saw what I thought was a double charge on my account after purchasing a course. I contacted support and they explained why it looked like that but that it wasn't an actual charge. As was explained,... See more

Rated 5 out of 5 stars

I was skeptical at first because of the great prices. I read other reviews that said everything was legitimate and the licenses were good. I had an issue with "activation" so I contacted StackSocial.... See more

Rated 5 out of 5 stars

I hadn't got around to installing the software after purchasing a licence for MS Office Pro, so when finally I installed it on a new computer over a year later I had trouble validating it on line. Whe... See more


Company details

  1. Electronics & Technology

Written by the company

The leading platform to discover, share, and buy trending tech. Apps + gear to make you better, faster, more awesome.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Olivia with tech support was very…

Olivia with tech support was very helpful. So often when dealing with online companies it's next to impossible to get help.
I've purchased several Stack Social products. Quick Books Pro desktop version works great. A PDF converter program. Windows 11 Pro. I'm very happy with each I've bought and their prices are incredibly LOW!
Olivia helped and followed up with me until my issue was resolved! Thank you!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I find great offers in the StackSocial…

I find great offers in the StackSocial PCWorld Shop and pick up things regularly with rarely any problems.

Recently, I purchased a lifetime service that had issues and was not delivering the service it should have. I reached out to the vendor and was not getting any assistance. However, when I contacted StackSocial, they too great care to make sure that I was satisfied in the end. You don't find service like these folks often!

I am very appreciative and recommend purchasing deals from their site that you may have an interest in. They appear to care and stand behind their service.

February 9, 2026
Unprompted review
Rated 3 out of 5 stars

Stacksocial, you're better than this

Internxt does not work as advertised. The service went down three times last week. If/when the service is up, it isn't much better because their windows client crashes and their linux client won't install.
To make matters worse, once they have your money, their tech support is nearly non-existent.
I left an accurate 1-star review on stacksocial and saw that it wasn't posted automatically. After a few days, I saw that a 5 star review WAS posted on stacksocial. Look back through the last six months and you'll only find 4/5 star reviews that stacksocial cherry picks.

Stack, this is unethical. Do better.

Edit 2/17/26 - Stacksocial reached out and told me my review was stuck in a "pending" state. To their credit, they did post it. But I've seen other users on reddit complain about their 1 star reviews not being posted either. I'm changing my Stacksocial review here from 1 to 3 stars on account of their customer support, which has been exceptional through this.

February 7, 2026
Unprompted review
StackSocial logo

Reply from StackSocial

Hello Scott,

Thank you for reviewing your experience with us.

A member of our team will follow up via the email address used to make the order and help make this right.

Thank you,
The Customer Support Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, responded to my e-mail in a timely manner, problem solved from the 1st reponse without need to go back & forth till the issue is well adressed.
Also I like the product itself much more than my previous experience with premihm cloud storage services.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support – Issue Resolved Quickly

I purchased a lifetime license through StackSocial but ran into a problem because I had forgotten which email address I used during redemption. As a result, I couldn’t log in.
The support team responded quickly, forwarded the case to the merchant, and kept me informed throughout the process. Thanks to their coordination, the issue was clarified and resolved, and I can now access my account again.
Very professional and helpful service. I truly appreciate the support.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Quick resolution to my issue!

I had an issue using a StackSocial redemption link for a purchase for the Memory OS app. I requested help from the StackSocial Support Team and received a complete and accurate solution within hours of submitting it. The instructions were easy to follow and corrected the issue immediately. I was very satisfied with the support team 10/10.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

StackSocial quickly helped me when I had a problem

At first, I couldn't activate the Windows 11 Pro software. I was upgrading from Windows 11 Home. I tried multiple avenues to solve the problem even contacting Microsoft who wasn't the least bit helpful. StackSocial led me through the process again to no avail. When I still couldn't activate it, they sent me a different product key and I was immediately able to activate the product. StackSocial was quick to respond to me and very helpful.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great Tech Support

It was a battle since Oct 2025, but StackSocial support helped all along the way and we got the keys tro work on my business desktops and laptops!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I had an annoying problem that have…

I had an annoying problem that have been bothering me. I reported it. The day after I receeived a perfect solution that immediately worked. It's noteworthy that I reside in Denmark and the support resides in USA or UK.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding support

The resolution of my issue was fast and easy to follow. Also, the support provided was done during the weekend and was very much appreciated that I didn't have to wait until the next business day.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Stack Social is World-Class!

Stack Social was awesome in every aspect of this great deal. Not only was the software very reasonable, the technical support after the sale was exemplary. I highly recommend Stack Social to everyone.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

One license of two programs did not work...

License did not work for one program, (I had bought 2 separate programs), and once I let them know StackSocial got back to me within a couple days with a license code that did work. I recommend people install the programs immediately, and take screen shots if any errors happen, to make it easier for SS to fix the problem.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Solved Microsoft Office license problem

Microsoft displayed error that license key invalid. At 'support team' request, I provided screen shots of the activation sequence, and the error message. Your support team: Sharon, Patrick, Olivia, and Elizabeth solved the problem. My computer is up and running with the application.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Well thought out and relevant …

Well thought out and relevant response. Support team outlined the problem and solutions available in well-ordered and comprehensive answer to my problem. They also provided useful guidance on ways to avoid recurrences.

February 2, 2026
Unprompted review

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