SBK Moving/ Örnsköldsviks Stadsbudskontor AB Reviews 

49
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

THANKS! I used SBK Moving for my relocation from Shanghai to Sweden. Everything worked well during the whole process, good information all the time from the management. Thanks to the packing crew in... See more

Rated 5 out of 5 stars

I had SBK move a few antiques from my mother’s estate. It went from Sweden to Northern California. The communication was clear and prompt. They used Logistics at the California end and the way these... See more

Rated 1 out of 5 stars

I am not at all satisfied with their service. I asked for 20 boxes and they packed only 18 and charged additional fee, left so many things in my house. Even their delivery is also horrible as they kee... See more

Company replied

Rated 5 out of 5 stars

From first contact a very professional company that made an accurate measurement of my household goods and gave me a fair price. All the staff involved in moving were true professionals that handled t... See more

Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Transportation Service

Written by the company

Founded in 1888 SBK Moving is now in its fourth generation of ownership and have taken a unique position in the market place. Our offices in Örnsköldsvik, Härnösand, Stockholm, Gothenburg, Malmö and Cannes are all full service offices with a total of 78 employees, 43 trucks and a total 6900 m2 warehouse space including customs bonded warehouses. SBK Moving offers a complete and quality removal service in Sweden and to destinations worldwide. In the course of many years, the firm has occupied a unique position in the market place, ensuring secure and conscientious moves of household effects to and from Sweden, with quality as the watchword.


Contact info

4.2

Great

TrustScore 4 out of 5

49 reviews

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4.2

All reviews

(49)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Impressive Service

I moved from Sweden to the UK. SBK Moving offered an excellent quality of service: fast, professional, good price, and very friendly staff. I cannot recommend this company more highly.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

We sold our summer house in Sweden and needed a few pieces of furniture moved to London. After contacting SBK the furniture got picked up by two friendly, efficient men and same experience in London upon receipt of the goods. Both times the communication from the vans were excellent, when to expect them etc. I have no hesitation in recommending this very efficient and reasonably priced company. Ulla Gottlieb

June 10, 2022
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Dear Ulla, we sincerely appreciate the wonderful review and have shared this with Marcus & crew involved. SBK hope to have the pleasure of helping you move again.

Rated 5 out of 5 stars

a happy experience

I'm very happy with the move with SBK: efficient communication, quick response & schedule, fast and productive on the moving day. Everything went smoothly. They made the moving much easier than otherwise.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

We moved from Sweden to the UK in June…

We moved from Sweden to the UK in June 2020 but could only bring half of our belongings. Summer 2021 we had the remaining half moved by SBK. Due to travel restrictions we weren’t able to go back to Sweden so my brother very kindly supervised the packing. He couldn’t praise the guys enough. His feedback to me was that they were really friendly and super efficient. When it came to delivering our belongings to us in the UK, I cannot fault Erik and Niklas. They were brilliant and kept me up to date of their whereabouts and estimated arrival time. Our boxes, furniture and various bits and pieces were unloaded in a very friendly and professional manner. Excellent service and I would definitely recommend SBK.

May 29, 2022
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Dear client, thank you for the great review and for being our valued customer. We are so grateful for the pleasure of serving you and happy we met your expectations.

Rated 5 out of 5 stars

Received shipment from my former residence in china

Shipment was received and everything was intact. The driver offered to help me unpack, but i didn't need that service. He put all the boxes in the correct place in the apartment. Got notice of every step of the way, when it arrived to sweden, when it was cleared in customs, when it had arrived at distribution point and the day before it was supposed to be deliverd they contacted me to set up the time.

May 19, 2022
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Dear Stefan, thank you for the kind review and we are happy everything was to your satisfaction.

Rated 5 out of 5 stars

My experience with SBK moving was…

My experience with SBK moving was perfect, timely updates, smooth communication, and reliable delivery. My full recommendations.

March 9, 2022
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Dear Wen, we truly appreciate your kind words and great review. We are glad we met your expectations and look forward to assisting you again.

Rated 5 out of 5 stars

Excellent experience moving home goods from Sweden to USA

Moved home goods from Sweden to USA. Very good experience. Open and clear communication, tracking and professional service.

January 5, 2022
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Thank you for your kind review! I will share this with team and we hope to be able to assist you again.

Rated 5 out of 5 stars

We have hired SBK Moving on 2 occasions…

We have hired SBK Moving on 2 occasions for transport of moving boxes incl. paintings from Sweden to the USA. Everything worked perfectly - from packing to delivery. Very nice welcome both in Sweden and the USA. We warmly recommend the company.

October 11, 2021
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Dear Curt, thank you for the wonderful review. I will let team know you were happy with the services provided and we hope to assist you should you move again.

Rated 5 out of 5 stars

Efficient, professional and friendly.

We moved from Stockholm to Stockholm with SBK Moving and I have to say that everything went very well. The exchanges by email as well as the teams were efficient, professional and friendly.
We recommend this moving company.

August 29, 2021
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Dear Stephanie, thank you so much for your kind review. / SBK Moving

Rated 5 out of 5 stars

Great experience!

The arrangement of the move was excellent. I was short on time before the flight, but SBK set up perfect pick up time and helped me to move my belongings safely and efficiently.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Best moving company

We started out with Offerta to get quotes for our move from Stockholm to Sydney, and out of the few we got, SBK provided not only a reasonable price, but adequate information about the whole process.
There was a constant stream of informative emails along the way, the guys that came to pack our belongings were nice, professional and quick.
The move door to door went quicker than expected, exactly 3 months.
SBK’s partner in Sydney were just as great with information and professionalism with handling our shipment.

I would definitely recommend SBK to anyone who is looking for a professional moving company, whether it is a local move or overseas!

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Move Denmark -> Sweden

Absolutely reliable and professional. Even during the pandemic, moving our furniture from a storage room in Denmark to our flat in Sweden was no problem, even though we could not be present in Denmark.

July 1, 2021
Unprompted review
Rated 1 out of 5 stars

Not very professional in their…

Not very professional in their communication. They responded to a request I put out on offerta.se in April but then faffed and ran down the clock for a month.
On May 31st, with 1.5 weeks ahead of the move they finally concluded they couldn’t help, suggesting I should have asked a month in advance. That was 32 days after our first email.. Really glad I had asked another company in parallell!

May 31, 2021
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Sorry to hear about your dissatisfaction . I have looked into this and read your e-mail conversation with my colleague and he asked you several times about more information for providing a correct quote, but did not get any feedback from you. And with not enough information it is hard for us to deliver a quote.
I hope your move worked out fine.

/SBK Moving

Rated 5 out of 5 stars

I am very pleased and satisfied with…

I am very pleased and satisfied with the service of your company,It's easy to pick up my goods from the airport and deliver it to my home very quickly,It has high quality work,I appreciate what you have done for me

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great move (London to Sweden) with SBK

My family and I just used SBK for a move from London to Sweden. In short, the experience was great. The proposal from Marcus in the booking office was competitive and even perhaps slightly below the competition. The move took place within weeks of Brexit and despite that, they nevery waivered on what they could do or the cost of the service. The move itself was very smooth. Erik and Niklas took instructions by remote and packed everything flawlessly. Things arrived in good order and we have not found any damages save for a wine glass which I can do sitting down. The packing was exceptionally thorough. I also have to mention that Niklas and Erik were very friendly and communicative. I hope we don’t move again, but if we do, we will call SBK.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional from start to finish

From first contact a very professional company that made an accurate measurement of my household goods and gave me a fair price. All the staff involved in moving were true professionals that handled the move quickly and safely. From packing down to unpacking, I have nothing bad to say. They even went the extra mile to get my furniture in place at my new apartment.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

SBK Moving is GOOD

For me everything was good and in time. I had to change dates twice due to Corona. No problem. Very flexible, efficient and timely service. Highly recommended.

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Moving from Uppsala to Tavira during covid-19!

My husband and I have been moving a lot during our 32 years of married life. This move, from Uppsala, Sweden to Tavira, Portugal was our 14th move... and it was the BEST ever!

The guys in Uppsala who did the packing, the guys who did the transport and the unloading of all of our furniture and our boxes, including Tobias at the office who handled all of our questions through covid-19 and all - ALL of them real proffessionals!

We can recommend SBK to anyone moving in Europe.

October 19, 2020
Unprompted review
Rated 1 out of 5 stars

A horrible experience with SBK Moving - AVOID THEM!

I would advise anyone to avoid this moving company - we have had a terrible experience, which has not yet ended since they are holding our car hostage (!!) for a month now, in order to make us pay extra money.
We hired them to move our belongings and our car from Sweden (Malmö) to France. The price was based on the volume of the goods which we measured carefully, and therefore know took up no more then 26 m3. We paid everything in advance, as they requested (invoice for 84 675 SEK). Once they had taken our stuff in their truck and driven away they slammed us with an extra invoice of 37 400 SEK falsely claiming that our goods took up 38 m3 "in the truck". The owner and CEO of the company even called us twice and demanded that we pay immediately, otherwise they will refuse to unload our property.
We, of course, contested the additional surprise-invoice. As a result this moving company is now holding our car hostage (a quite new car which we paid 130 000 SEK for), demanding that we pay or else the car will be sold to cover their demands!
We are completely shocked that any moving company can operate in such a way - and now we have found on the internet that this is not the first time that Stadsbudskontoret/SBK Moving/Globus (one company/owner, but many names) acts in such a underhanded way. From other people's comments on the web I can see that coming up with a surprise last-minute extra invoice and baseless doubling of the volume to get more money is a procedure regularly practiced by this highly questionable company.

July 6, 2020
Unprompted review
SBK Moving/ Örnsköldsviks Stadsbudskontor AB logo

Reply from SBK Moving/ Örnsköldsviks Stadsbudskontor AB

Örnsköldsviks Stadsbudskontor AB (Stadsbudskontoret) and its subsidiaries perform nearly 4000 international moves annually. Stadsbudskontoret is one of only two Swedish companies who is a member to the prestigious organisation of international movers, FIDI (www.fide.org). We are also members to removal organisations like International Association of Movers (iamovers.org) and the Sveriges Möbeltransportörers Förbund (www.smf-flytt.se).

We continuously measure our quality in order to improve our quality and communication with our clients. The feed back from our European quality reports tells us that 98 % of our customers would recommend Stadsbudskontoret to other people or indeed move with us again.

We have never experienced such a discrepancy of the volume informed by you prior to the move as to the actual volume loaded on our removal van.

We estimate the moving volume each time we make a quote, in many cases to also offer the physical survey free of charge to calculate the correct volume. Our estimation considers the final volume of the household goods when it is loaded safely on our removal van.

However, you declined a physical survey and informed us you had given us the correct volume which in the end turns out to be incorrect.

We informed your representative verbally at origin the final volume when loaded onto our removal van. We also contacted you prior to delivery to discuss our revised rate to allow for the increase of volume compared to the informed and quoted volume.
You were not willing to pay the additional costs for the increase in volume and since our terms of payment for private accounts are payment prior to delivery, we had to keep our car, which we estimate to a value of around sek 30 000, as security

We have also recommended that you contact ARN (The National Board for Consumer Disputes) and informed you that we will follow the recommendation of ARN – we still recommend you to do so but it seems that you are not interested in using an impartial body to solve this unfortunate issue.

We cannot see how you solve any differences we might have by misinforming social media of your moving experience. We rather have an honest talk with your and still think that ARN would be the best option for you.

Safe loading, transport and delivery of the household goods entrusted to Stadsbudskontoret / SBK Moving and Globus are always of our highest priority. Your move is not different from any other international move we do and the positive feedback from 98% of our customers tells us that we are delivering high quality moves.

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