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STAHLS' Reviews 195

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, often describing them as top-notch and exceeding expectations. Many appreciate the efficiency of the ordering system and the speed of delivery, with several noting that items arrived sooner than anticipated. The service provided is frequently highlighted as excellent, with people commending the helpfulness and expertise of the staff in assisting with orders and educating on product usage. However, some customers experienced issues with their orders, including incorrect colors, missing items, or prolonged delivery times, even when expedited shipping was paid for. A few reviewers also reported problems with equipment, such as defective demo models or serious electrical failures in new machines, and expressed dissatisfaction with the troubleshooting support provided.

What people talk about most

Product

Users describe positive interactions with product quality and performance. Many customers praise the... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the top-notch quality of... See more

Order

Reviewers highlight positive aspects of order, noting the ease of the ordering process and the quick delivery... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and accurate... See more

Service

Consumers find service to be positive. Many reviewers praise the quality of service, attention to detail, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stahls is as professional of a product & service company as you will find anywhere. Their products, services, customer support, website resources, etc. are what all U.S. companies should strive to emu... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Stahls' for 30+ years, and I have always marveled at and raved about how easy Stahls' made life for us. The entire staff are well versed - every time I call, no matte... See more

Company replied

Rated 5 out of 5 stars

I've been ordering through Stahls for several years now and they never disappoint! Everything ships very quickly and the products have always met or exceeded expectations. The Ultra Color Max is an... See more

Company replied

Rated 5 out of 5 stars

The products and service are top notch. I don't think there is another brand that even comes close to the options that Stahls offers. My only complaint is that parts of the website are very difficult... See more

Company replied


Company details

  1. Printing Equipment and Supplies
  2. Craft Store
  3. Prints and Signs Store
  4. Printing Equipment Supplier
  5. Promotional Products Supplier
  6. Screen Printing Supply Store

Written by the company

STAHLS’ is the industry leader in custom garment decoration, providing heat printing equipment, materials, and innovation trusted by decorators, apparel brands, and entrepreneurs around the world. Since 1932, we’ve been helping businesses turn blank apparel into something extraordinary through cutting-edge products, hands-on education, and unmatched customer support. From professional heat presses and vinyl cutters to DTF transfers and CAD-CUT® heat transfer vinyl, we offer everything you need to start or scale your heat printing business. Our mission is to make apparel customization faster, easier, and more profitable—whether you’re producing one-off designs or large-scale runs. At STAHLS’, we take pride in standing behind every product we sell. Our customers rely on us not just for quality materials, but for the knowledge and partnership that fuels their success. With global distribution, in-house manufacturing, and a team of experts ready to help, we’re proud to be the most trusted name in heat printing. Discover why generations of decorators choose STAHLS’ as their go-to source for heat transfer innovation, reliability, and support. Learn more at www.stahls.com

Heat Printing Solutions for Every Business

Written by the company

DTF Transfers
Experience professional-quality Direct to Film (DTF) transfers designed for speed, color accuracy, and durability. Perfect for small businesses, print shops, and apparel brands of any size.
Heat Press Machines
From the award-winning Hotronix® line to entry-level models, STAHLS’ heat presses are built for precision, reliability, and long-lasting performance—backed by industry-leading warranties and support.
Heat Transfer Vinyl (HTV)
Our proprietary CAD-CUT® heat transfer vinyl gives decorators unlimited creative freedom. Choose from hundreds of colors, textures, and finishes to bring any design to life.
Custom Transfers & Printing Materials
We provide the widest range of heat transfer materials, from screen-printed and digital transfers to special-effect films and appliqué options—everything you need to customize apparel with confidence.
Education & Support
STAHLS’ is more than a supplier—we’re your partner in growth. Access step-by-step guides, video tutorials, live webinars, and expert advice to help you master heat printing and grow your business.

Contact info

Get Free Samples

See the quality for yourself - request a free sample from STAHLS

4.6

Excellent

TrustScore 4.5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I paid a 2nd day air shipment for my…

I paid a 2nd day air shipment for my merchandise on January 22nd and still have not received it. we had a deadline for january 30th to deliver the finished work to our clients; but it seems I will have to give them a lot of excuses.
This is why I am giving you 1 Star, can't give you a better review than this.
This is the first time this happens to us on our 14 years as clients

January 23, 2026
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Reply from STAHLS'

Hi Giuseppe,

We’re very sorry to hear about your experience. We understand how critical on-time delivery is for your business, and recognize how frustrating this situation must have been.

According to our records, your order was placed on 1/21 at 6:28 PM and was picked up from our facility by UPS on 1/22, as promised. Unfortunately, there was an issue during transit with UPS, which caused a delay. Our records now show that the package was delivered yesterday.

Thank you for sharing your honest feedback, and thank you for your continued business over the past 14 years. We truly appreciate your loyalty!

Rated 5 out of 5 stars

So excited to use our new hat press

So excited to use our new hat press. Great costumer service!

January 20, 2026
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Reply from STAHLS'

Enjoy pressing with your new hat press! We agree, our customer service team is amazing and we'll be sure to pass along your review to the whole team, thank you! Your support means a lot to us. Wishing you all the success in your with your new heat press!

Rated 4 out of 5 stars

Four stars but really five

It was perfect, but nothing‘s ever really perfect. Thus the four star rating is always room to grow or get better.

January 24, 2026
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Reply from STAHLS'

Thank you for your thoughtful feedback! We’re glad to hear everything went well and appreciate the reminder that there’s always room to grow and improve.

Rated 5 out of 5 stars

Quick, efficient, and impressive!

The order was processed quickly and efficiently! We received the order the next day, and the colors are wonderful! I can’t wait to apply them to the shirts and see how they turn out!

January 24, 2026
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Reply from STAHLS'

Thank you for the great review! We’re thrilled to hear your order was processed quickly, arrived fast, and that you’re loving the colors. We can’t wait for you to apply them and see the final results too!

Rated 5 out of 5 stars

Best service in the industry

Of all of the companies that I have used to do patches, heat transfers and anything else that I need that they produce, STAHLS is the answer to any need. The customer service is second to none and their pricing is the best. Hard to improve on perfect!!!!

January 21, 2026
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Reply from STAHLS'

Thank you so much for the kind words! We’re thrilled to hear you’ve had such a positive experience with STAHLS and that our products, service, and pricing continue to meet your needs. Feedback like this means a lot to our team!

Rated 5 out of 5 stars

5 stars

5 stars. This is a great company. Great customer service. Those leading it are very knowledgeable and the products are durable. Love Stahls.

January 21, 2026
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Reply from STAHLS'

Thank you for the glowing review! We’re thrilled to hear you love STAHLS and that our customer service, leadership, and durable products have made such a positive impression.

Rated 5 out of 5 stars

I wanted the best quality products to…

I wanted the best quality products to leave my shop and to do that, I needed the best equipment. That's why I chose Stahls Hotronix Fusion IQ and the Hotronix 360 IQ .

January 19, 2026
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Reply from STAHLS'

Thank you for sharing! We’re thrilled to hear you chose the Hotronix Fusion IQ and 360 IQ to ensure the best quality for your shop. We’re excited to support your business with the equipment you trust!

Rated 5 out of 5 stars

Great customer service

January 21, 2026
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Reply from STAHLS'

Thank you for your feedback! We’re glad to hear you had a great experience with our customer service.

Rated 5 out of 5 stars

Great business PARTNER

Not just the PRODUCT, but the PEOPLE is why I buy Stahls. I especially appreciate the focus first on my business and what I am trying to do, then the Stahls solution.

January 20, 2026
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Reply from STAHLS'

Thank you for sharing! We’re thrilled to hear that both our products and team have made a positive impact. We love helping you achieve your business goals and providing solutions that fit your needs!

Rated 5 out of 5 stars

Stahls cares about my company and goes…

Stahls cares about my company and goes above and beyond to help me in what matter most. I grateful to Stahls for allowing to give my customers a better product and help me be able to take care of my family.

January 20, 2026
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Reply from STAHLS'

Thank you for your kind words! We’re honored to support your business and thrilled to hear we’ve been able to help you deliver quality products to your customers while taking care of your family. We truly appreciate your trust in STAHLS!

Rated 5 out of 5 stars

Awesome!

Love the communication and quality.

January 20, 2026
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Reply from STAHLS'

Thank you for your feedback! We’re glad to hear you’re happy with both the communication and the quality of our products.

Rated 5 out of 5 stars

Easy website

January 17, 2026
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Reply from STAHLS'

Thank you for the feedback! We’re glad to hear you found our website easy to use—we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

What a GREAT promotion

What a GREAT promotion. I was considering an upgrade and the $1000 off transfers made it a no brainer! I also really love my rep Danny. He is always available for questions or support.

January 17, 2026
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Reply from STAHLS'

Thank you for the kind words! We’re so glad the promotion helped make your upgrade an easy decision. We’ll be sure to pass along your shoutout to Danny—he’ll love hearing this!

Rated 5 out of 5 stars

Love ordering from STAHLS

Love ordering from STAHLS! Easy and quick!

January 15, 2026
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Reply from STAHLS'

Thank you for the love! We’re so glad ordering with STAHLS is easy and quick for you—can’t wait to help with your next order!

Rated 5 out of 5 stars

Amazing!!

The best product and most helpful team!!

January 17, 2026
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Reply from STAHLS'

Thank you so much! We’re thrilled to hear you love the product and found our team helpful—we truly appreciate your support!

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