Stainless Direct UK were incredibly helpful. For weeks I'd been unable to find a certain shape of stainless steel shelf brackets. I sent them what I was looking for and they fabricated it with no fuss... See more
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We are manufacturers of stainless steel products primarily for kitchens as well as other areas of the home and garden, for both domestic and trade customers. Products include worktops, splashbacks, upstand, plinth, curtain pole, utensil rails, polis...
United Kingdom
My kitchen implement rail arrived well packaged and fitted perfectly in the space I wanted it to.
It looks good and I’m very pleased with it.

Reply from Stainless Direct UK

Reply from Stainless Direct UK
Ordered specific size, was delivered within a few days, exact fit. Perfect.

Reply from Stainless Direct UK
Ordered the black aluminium panel to cover a gap from ordering a new oven. Product is finished well, very accurate in sizing.

Reply from Stainless Direct UK
Excellent price, super quick delivery and packaged perfectly, and high quality item. Will have no hesitation about ordering again from Stainless Direct UK

Reply from Stainless Direct UK
Extremely happy with the product and delivery. Would have no problem in recommending Stainless Direct UK to my friends and family.

Reply from Stainless Direct UK
ordered on Friday, out for delivery on Tuesday, superb service, I ordered over the phone as I wanted a bespoke size and they were so helpful. I would not hesitate to recommend. My order arrived perfectly packaged and is great quality, all this with a week to go until Christmas, thank you.

Reply from Stainless Direct UK
Flexible and helpful around order which was made to measure. Quick delivery. Great customer service. Good quality.

Reply from Stainless Direct UK
Have used Stainless Direct several times and have found them to be very quick and efficient. The plinths, splash backs and shelves have worked really well. Would highly recommend.

Reply from Stainless Direct UK
When my order was checked, an error was noted, I was contacted, the order amended and a refund made.
The parcel was well packed and arrived in a timely manner.
Thank you

Reply from Stainless Direct UK
A well made stainless steel hob back board. MDF backed for solidity and rigidity.
Additionally, the item was very well packaged.
Very slightly off square by about a millimetre, which means I had to lose a half mill top and bottom when fitting. This was a minor detail in the scheme of things, but could be an issue to others.

Reply from Stainless Direct UK
A very helpful and professional telephone call was followed by the fast delivery of my black stainless steel infill panel, which was perfect to fill the gap between the new microwave combi and lower oven.
Excellent service and goods, highly recommend.

Reply from Stainless Direct UK
Excellent service,great quality product and very quick despatch, did exactly what we needed, filling a gap between a built in oven and microwave

Reply from Stainless Direct UK
We are returning customers, having originally purchased a cooker splashback and upstands 13 years ago. We have just replaced our worktops with stone, which is 5mm thinner than the old wooden ones. Stainless Direct have provided us with bespoke new upstands to attach over the top of the old ones. They were delivered really quickly, and the dimensions we totally accurate for our requirements. It now looks like we have a completely new kitchen. The whole team at Stainless Direct are a credit to their company. I thoroughly recommend them to anyone seeking stainless products for their kitchen

Reply from Stainless Direct UK
I needed a stainless steel surround to support an induction hob in cut-out space in my worktop. I emailed them a simple drawing with the dimensions. 5 days later the surround arrived. The surround was very well packed to ensure it stayed flat and not distorted during transit
They also provided advice on fitting the surround and phoned me the day before delivery to let me know that the product would be with me the following day. Great service, would highly recommend Stainless Steel Direct

Reply from Stainless Direct UK
Update: I have since been provided with a comprehensive quotation. Thank you.
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I first contacted Stainless Direct UK on 6th September with full details and drawings for two custom stainless steel worktops. Despite chasing several times by email (including on 25th September, 7th October, and 28th October), I’ve still not received a quotation - over nine weeks later.
Each time I was told the quote would be prioritised, but nothing has ever materialised. I completely understand that custom fabrication can take time, but waiting this long just for a quote - with no follow-up or clarity - has been really disappointing.
Based on my experience so far, I’d advise others to manage expectations on response times or consider alternative suppliers if you need a timely quotation.

Reply from Stainless Direct UK
I ordered a stainless steel worktop protector for my new kitchen. There were many companies to choose from but I am so glad I chose Stainlessdirectuk.com
This company have provided me with a high- quality product - nothing flimsy about this item! I was given the option to have the corners rounded off - nice touch!
Arrived so well packaged -no chance of damage in transit.
Very impressed and would highly recommend.

Reply from Stainless Direct UK
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