Stakelums Home & Hardware Reviews 

2,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the seamless online shopping process and reliable service. Customers frequently praise the exceptionally fast delivery times and the wonderful staff who consistently provide expert assistance and friendly service. Consumers also deeply appreciate the careful packaging, thoughtful little extras included in parcels, and the overall high quality of products received. However, some customers also noted occasional inconveniences, such as delivery tracking details going astray or parcels being left at the door instead of handed over personally. A few reviewers were additionally disappointed with specific items like holiday trees or found that purchases were excessively wrapped.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items are sturdy, beautiful, and exactly as... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and great overall value. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth online experience with easy-to-navigate websites... See more

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered... See more

Company replied

Rated 5 out of 5 stars

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was tr... See more

Company replied


Company details

  1. Hardware Store
  2. Appliance Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Garden Center
  6. Paint Store

About Stakelums Home & Hardware

Written by the company

Stakelums.ie homepage
Visit Stakelums
Expert Electrical
Furniture & Home
Paint & Décor
Building & DIY
Contact Us

About Stakelums

Stakelums Home & Hardware is the one-stop-shop for all your building, home & garden needs. Established in Borrisoleigh, Co. Tipperary in 1960, the Stakelum family have grown the business into one of the largest independent Home & Hardware stores in Ireland. Our award-winning superstore offers customers the opportunity to browse thousands of quality products from trusted brands.

Our website brings this exceptional in-store experience online; offering a wide selection of categories and products to browse, with the options to Click & Collect or have your order delivered nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,777)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer service

Very good customer service, the lady was to check out an item for me and call me back she did so very promptly and efficiently.

November 25, 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for the review Dee, our team are phenomenal at providing the best customer service possible, making sure each and every customer is kept up to date at every stage or your order.

Rated 5 out of 5 stars

Easily ordered online

Easily ordered online, despatched ever so quickly & product was exactly as described. Very impressive customer service

December 6, 2025
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Reply from Stakelums Home & Hardware

Thanks for shopping at Stakelums Liam. We love to hear about our customer experience and delighted everything arrived quickly

Rated 5 out of 5 stars

From the time I placed my order to…

From the time I placed my order to receiving it it, I was kept informed of it's process to me. Quick and easy to order.

December 8, 2025
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Reply from Stakelums Home & Hardware

Thank you for choosing to support Stakelums Home & Hardware Catherine. Great to hear about your experience shopping with us and we hope you'll shop with us again.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery

December 5, 2025
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Reply from Stakelums Home & Hardware

Thanks for shopping with Stakelums Karen, we hope you enjoy your order and come back soon

Rated 5 out of 5 stars

Would highly recommend

Quick an easy to order from , great prices also and very fast delivery. Great quality also.

December 3, 2025
Unprompted review
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Reply from Stakelums Home & Hardware

Thank you Claire, we appreciate your custom and review for our family run business. We hope you'll shop with Stakelums again in 2026

Rated 5 out of 5 stars

Highly recommend

Great Company delighted with Garlands. Great delivery, service and quality. Will definitely use again.

December 5, 2025
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Reply from Stakelums Home & Hardware

Thank you for shopping with us over Christmas Maria and you'll be sure to get years out of your garlands. Have a great day and we look forward to serving you again in 2026

Rated 5 out of 5 stars

Great service

Great products, Great value, fast delivery

December 4, 2025
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Reply from Stakelums Home & Hardware

Thank you for your comments Caroline. We appreciate your custom and hope you enjoy the products you ordered.

Rated 5 out of 5 stars

Super product

Super product - great value - fast delivery - highly recommended

December 4, 2025
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Reply from Stakelums Home & Hardware

Thank you Tony, we hope you enjoy your new purchase and hope you come back soon for more great products in 2026

Rated 5 out of 5 stars

Fantastic service and communication

Fantastic service and communication

December 3, 2025
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Reply from Stakelums Home & Hardware

Thank you for your review. We're delighted you were so happy with our service and communication and really appreciate your support.

Rated 5 out of 5 stars

Excellent service and delivery time

Excellent service and delivery time. The staff are amazing especially Bríd in the office, she was so helpful. Will definitely be a return customer and recommend to others.

December 3, 2025
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Reply from Stakelums Home & Hardware

Thank you so much, Bríd is an exceptional member of our web team, alway here to help. We look forward to serving you again in 2026

Rated 5 out of 5 stars

Very easy and efficient

Very easy and efficient

December 2, 2025
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Reply from Stakelums Home & Hardware

Thanks for shopping with us and delighted you found the experience very 'easy and efficient'. We appreciate your order and hope you'll shop with Stakelums again.

Rated 5 out of 5 stars

Ordered a kettle - better than Amazon

Ordered a kettle - waaay better than Amazon offering. Ticked my box to shop local without a car journey. It arrived in jig time, with a cute little pack of sweets. Deffo will buy again

November 16, 2025
Unprompted review
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Reply from Stakelums Home & Hardware

Thanks for supporting us Ger, we appreciate you shopping local and look forward to serving you again.

Rated 5 out of 5 stars

Excellent service

Excellent service, very fast delivery and delighted with my purchase.

November 29, 2025
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Reply from Stakelums Home & Hardware

Thank you for shopping with us Anna. Great to hear you were so happy with your order and we look forward to sending you more goodies in future!

Rated 5 out of 5 stars

Soft plush Christmas Panda

Soft plush Christmas Panda. Stakellums great customer service, bought 2 plush Christmas Pandas, good value for money, fast Delivery.Delighted with Stakelums would recomend them to family and friends.

November 27, 2025
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Reply from Stakelums Home & Hardware

Thank you for shopping at www.stakelums.ie Bridget. Delighted you were so happy with your experience and we hope you'll shop with us again.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Exactly what I ordered. Well packaged.

November 26, 2025
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Reply from Stakelums Home & Hardware

Thank you for supporting our family run business in the heart of Tipperary Edwina. We're so happy you chose Stakelums and hope you have a lovely Christmas

Rated 5 out of 5 stars

beautiful cushions received v quickly

v fast delivery. My cushions delivered in perfect condition. The service is excellent

November 25, 2025
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Reply from Stakelums Home & Hardware

Thank you for giving us 5 stars Ursula and we hope you enjoy your cushions. We appreciate your feedback and delighted you received your order so quickly.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, got a great deal for my mums mini oven, and there was little haribo gummy’s attached ( such a cute gesture) highly recommended. Thank u

November 26, 2025
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

We're delighted you could find the mini oven you were looking for at the right price. We hope your mum enjoys it and we really appreciate your order.

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