I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... See more
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Review summary
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Reviews shaping this summary
Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was re... See more
Company replied
I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... See more
Company replied
Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatc... See more
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Company details
Written by the company
We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.
Stakelums helping you create a healthy work-life balance
Written by the company
- We're with you every step of the way
- www.stakelumstore.com
Contact info
Parnell Street, E41 R9C7, Thurles, Ireland
- +353050421888
- sales@stakelumstore.com
- stakelumstore.com
4.9
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Stakelum
Thank you for your review! We look forward to serving you again in the future!
Brilliant company to deal with
Brilliant company to deal with. Very affordable prices and the customer services is the best i have experienced in a long time. Delivery is very quick and the drive is a gent. Denise is also a wonderful lady to deal with. Will be buying more from them.
June 24, 2024
Unprompted review
Reply from Stakelum
Thank you for your review! We're thrilled to hear that you found our prices affordable and our customer service exceptional. We're glad our delivery was quick and that you had a positive experience with our team. We will make sure to pass this on to Denise. We look forward to serving you again soon!
Lovely company
I ordered chlorine and dispenser for our pool, got a lovely personal email thanking for the order and it arrived very quickly. A little pack of jellies in the package was a nice touch 👌
June 4, 2024
Reply from Stakelum
Thanks for your kind words! Looking forward to your next order! Kevin
Reply from Stakelum
Thank you for your kind feedback! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Kevin
Great selection of Lego at competitive…
Great selection of Lego at competitive prices. Fast delivery and lovely personal added touch with my order. It’s my second time ordering and won’t be my last.
June 5, 2024
Reply from Stakelum
Thanks for your kind words! We're thrilled you enjoyed our Lego selection and delivery service. Looking forward to your next order! Kevin
Reply from Stakelum
Thanks for your feedback! We're glad you were happy with our fast delivery.
Fantastic experience shopping with…
Fantastic experience shopping with Stakelum , fast delivery a personal note of whom packed my parcel and also a wee packet of sweets attached "which the kids loved " would definitely recommend them and will be choosing them to shop with in the future.
June 4, 2024
Reply from Stakelum
We're delighted you enjoyed our service and the extra touches. We look forward to serving you again!
Reply from Stakelum
Thank you for your kind words! We’re thrilled to hear that you’re satisfied with our service. Your feedback means a lot to us. Kevin
Great customer service
May 23, 2024
Reply from Stakelum
Thank you for your great review! We’re delighted to hear you enjoyed our customer good service.
I received the item on time but upon…
I received the item on time but upon placing your order, there was no confirmation email from the company stating that they have received your order and that they are processing it. No way to track your order either so I was anxious that my order did not go through.
May 2, 2024
Reply from Stakelum
Thank you for taking the time to share your feedback with us. We're glad to hear that you received your item on time, but we sincerely apologize for the lack of a confirmation email regarding the processing of your order. We understand how important it is to have reassurance that your order has been received and is being handled.
It's possible that the confirmation email may have been redirected to your spam or junk folder, especially if this is your first time ordering from us. We've looked into the issue, and it seems to be an isolated incident as other customers haven't reported similar issues. Please rest assured that sending confirmation emails is standard procedure for us, and we'll investigate why yours wasn't received promptly.
If you decide to order from us again and encounter any issues with confirmation emails or tracking, please don't hesitate to reach out to us directly. We're here to assist you and ensure a seamless shopping experience.
Once again, we appreciate your feedback, and we hope to have the opportunity to serve you better in the future.
Purchased an office chair online
Purchased an office chair online, great value, fantastic chair. Delivery was prompt and the driver was extremely helpful even wheeled the chair into the house for me! Will buy from Stakelum's again!
April 29, 2024
Reply from Stakelum
Thanks a lot for your great review! We're thrilled you're happy with your office chair and our delivery service. Looking forward to serving you again!
Really personal touches like the bag of…
Really personal touches like the bag of sweets and the message that came with the package, very rarely do companies do this anymore, it was nice to see.
April 19, 2024
Reply from Stakelum
Thank you so much for your kind words about the personal touches we added to your recent order. We're thrilled to hear that you appreciated the bag of sweets and the message that came with your package. We strive to provide exceptional customer service, and it's wonderful to know that our efforts made a positive impact on your experience.
Very happy to have found this website
Very happy to have found this website, great prices and very quick delivery and an Irish company as well
March 25, 2024
Reply from Stakelum
Thank you for your positive review! We also appreciate your support of Irish businesses.
Homeware
Ordered washing powder from the store and its was the incorrect one.
Spoke to ja in the store and he couldn't do enough for me and sent the correct one out.. excellent customer services from him and I will continue to order from this store..
February 23, 2024
Unprompted review
Excellent service
Ordered a toy for my boys birthday, unfortunately wasn't the right one but I was offered a refund and to keep the toy but genuinely didn't want the refund as the service is as excellent, they're so responsive and the personal touches are lovely, they sent birthday wrapping paper , jellies and personal note wishing my boy happy birthday. I would go as far as to say it's the best and most personal service ive ever had from a company. I'll definitely be ordered again. Delivery was super quick too.
March 19, 2024
Reply from Stakelum
Thanks for sharing your experience! We're thrilled you enjoyed our service and the personal touches. Looking forward to your next order!
Really quick dispatch and delivery
Really quick dispatch and delivery. Ordered a kids toy and a bag of sweets included was a nice touch.
Would definitely use this company again
March 13, 2024
Reply from Stakelum
Thank you so much for taking the time to leave us a review! We really appreciate it.
That pouch of Haribo extra with the…
That pouch of Haribo extra with the cocomelon bus was such a 😊 joy)))
March 6, 2024
Reply from Stakelum
Thank you so much for your kind words! We're thrilled you enjoyed the Haribo! 😊
Excellent Service …
My package arrived really quick and there was a lovely little hand written note to say thank you which I thought was lovely.
March 4, 2024
Reply from Stakelum
Thank you so much for taking the time to leave us a review! We really appreciate it.
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March 4, 2024
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