An amazing store! We found exactly the right sign for us and it looks so professional. Delivery was so fast - overnight if placing the order before a certain time the day before. They got the des... See more
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See what reviewers are saying
Fantastic, thank you!! Loved how the guys customised the text - made some of it larger and bolder for the whole stamp to appear better! Very fast as well! The only information I was looking for b... See more
We are so pleased with the product - the quality is so much better than we expected for the quite detailed stamp pattern we selected. The questions we had were promptly answered by customer service an... See more
I saw this product on social media (not an ad, someone was using it) and thought that it would be ideal for me. After my 101 questions, some which I thought might be silly, were answered with gre... See more
Company details
Information provided by various external sources
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 55 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.
Contact info
22 Mason Road, NR6 6RF, Norwich, United Kingdom
- 01603 487246
- reviews@stampsdirect.co.uk
- stampsdirect.co.uk
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Item arrived quickly & was of great…
Item arrived quickly & was of great quality. Very happy
April 12, 2021
Very smooth transaction.
Very smooth transaction.. item came very quickly.. very pleased with the stamp..😊would definitely recommend.
April 12, 2021
Fantastic service
Fantastic service from stamps direct great customer service and super fast delivery, would highly recommend and use again! Thank you
April 12, 2021
Great pocket embossing machine and custom stamp.
Perfect little pocket embossing machine and custom stamp, delivered quickly and perfect for my small business.
April 12, 2021
Brilliant customer service.
easy to access website, super quick delivery, excellent postage.
highly recommend to any small business.
April 11, 2021
Absolutely amazing service and quality!
April 10, 2021
Great communication & response times
Great communication. Fast response times. We had a problem with DHL shipping (we paid for before 12:00 delivery, and it got delivered at 19:00)... so Stamps Direct refunded us the shipping costs straight away!! Really good service 10/10
April 10, 2021
Super fast service and a good quality…
Super fast service and a good quality stamp, what's not to love?
April 9, 2021
Vibrant inks for stamping.
I ordered a selection of inks and multicoloured pads, all of which are vibrant and of a good quality. The website is easy to use and there is a wide variety of products in a range of prices. The products arrived very quickly and were exactly as described. I will definitely use Stamps Direct in the future.
April 8, 2021
Excellent company and product recommend
April 8, 2021
Was not made according to my order but eventually I received amended stamp
My initial review: Was not made according to my order. There were 2 additional spaces.
Reply from Stamps Direct: "Sorry that the stamp wasn't produced to your requirements. The additional space is often used to separate the town from the postcode."
My reply to above: Yes, additional space is used to separate the town from the postcode and I have given one in my order but Stamp Direct added an extra spaced (now double space) in addition to my one. Also, I did not put any spaces between the numbers in my mobile number but Stamp Direct put an space after three digit. Stamp Direct should simply follow the order.
Customer service did not contact me. I contacted them and they have given a reply. Please see the reply below:
"We will send you a new die (the rubber part that makes the impression) out in the post. You will need to take the existing pad out of the stamp and then stamp onto a scrap piece of paper until all the excess ink has gone. Then push the stamp down fully and lock it into place with the two red buttons and turn upside down. You can then peel the old die off and you will have full instructions of how to put the new die on."
This means Stamp Direct will not send the stamp in full. I have to fix something by myself without doing any fault on my part. Very unfortunate and unacceptable service.
Reply from StampDirect: To reduce waste we send replacement textplates. I'm more than happy to send you a new replacement stamp with a free post returns label for the incorrect stamp.
My reply to above: Yes, please send the replacement stamp. Thank you for offering a free post but I am a busy professional and it is inconvenient for me to send it back to you. I have already spent a significant amount of time (by writing emails and reviews, and replying to the same) due to the mistake by Stamp Direct. You can arrange a collection of the incorrect stamp if you so require.
FINAL UPDATE: I have eventually received a new die and also a new stamp following review and email.
April 8, 2021
Reply from Stamps Direct Ltd
Hi
Thank you for your updated review.
To reduce waste we send replacement textplates. I'm more than happy to send you a new replacement stamp with a free post returns label for the incorrect stamp.
Please let me know if you'd like to arrange this.
Regards
Colin Cousins
Manager
colin@stampsdirect.co.uk
Hi
Sorry that the stamp wasn't produced to your requirements. The additional space is often used to separate the town from the postcode.
I believe our customer service department have contacted you to resolve this?
Kindest regards
Colin Cousins
Manager
Good quality and fast delivery
April 6, 2021
Product is as described and service was…
Product is as described and service was very quick
April 6, 2021
Fantastic product and very swift…
Fantastic product and very swift dispatch time! I'm a very happy customer.
April 6, 2021
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