Standun Reviews 

271
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company, frequently noting the exceptional level of service provided. Customers frequently praise the prompt shipping and careful packaging, noting that orders arrive quickly, safely, and with detailed tracking updates. Shoppers are also genuinely delighted with the stunning quality of the products, such as beautifully crafted sweaters, cozy blankets, and gorgeous home items. Some reviewers were not happy with sizing discrepancies, explaining that misleading size guides led to ordering incorrect items and incurring return costs. Others also mentioned occasional challenges regarding unexpected customs duties upon delivery or experiencing delayed communication when trying to follow up.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with items like warm coats,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the remarkably fast... See more

Quality

Reviewers highlight positive aspects of quality, noting that items such as throws, coats, and bags are... See more

Order

Clients share positive opinions on order, highlighting that the website is user-friendly and purchases arrive... See more

Service

Customers consistently note positive experiences with service, frequently praising the speedy delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb/first class service always from this Team ~ will do anything to please/assist! If something not right will address asap: eg I bought gorgeous coat but too big/returned. Refund immediately. Th... See more

Company replied

Rated 5 out of 5 stars

What great customer service! I got the wrong coat inadvertently. When I contacted Standun they immediately sent me the correct coat and also sent me a return label. Most stores would have waited... See more

Company replied

Rated 5 out of 5 stars

Very easy site to order on, absolutely delighted with my jacket, Size was as expected. Wrapped very well and delivered promptly. Would highly recommend and I look forward to purchasing clothes again s... See more

Company replied

Rated 5 out of 5 stars

Just received my 2 Irish throws and they are stunning! You can feel the quality and care that went into them. The company provided excellent service from order to delivery — friendly, professional, a... See more

Company replied


Company details

  1. Department Store

Written by the company

A wide variety of Irish & International clothing and gifts for all the family


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(271)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful Service

It was really easy, I bought a sweater for my granddaughter in the UK, she received it 2 days later 🤗

November 19, 2025
Standun logo

Reply from Standun

Thank you so much for your review!

Rated 1 out of 5 stars

Mix up

I didn't get what i ordered, I got something totally different

November 18, 2025
Standun logo

Reply from Standun

We’re very sorry for the mix-up with your order. As soon as you contacted us, we addressed it immediately and sent you the correct item. Thank you for your patience and understanding - we really appreciate it.

Rated 5 out of 5 stars

Everything as advertised

Beautiful high quality throw. Arrived quickly and as stated there were no duties.

November 18, 2025
Standun logo

Reply from Standun

Thank you for your review. We are delighted to hear you are happy with your purchase!

Rated 5 out of 5 stars

What great customer service!

What great customer service!
I got the wrong coat inadvertently.
When I contacted Standun they immediately sent me the correct coat and also sent me a return label.
Most stores would have waited for my return until they sent the correct coat.
Well done Standun.
I will be recommending your store.

November 17, 2025
Standun logo

Reply from Standun

Thank you so much for your patience, and understanding. We really appreciate it.

Rated 5 out of 5 stars

Excellent

Excellent service and customer care to get a parcel delivered after courier goes into receivership.

October 24, 2025
Standun logo

Reply from Standun

We really appreciate your patience and understanding with this, Michael. Thank you for your review!

Rated 3 out of 5 stars

I loved type dress material and print…

I love Standún , it has a great range of fashion wear & a beautiful range of quality Irish goods and giftware. I’m a big fan!

October 27, 2025
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Reply from Standun

Thank you for your review. Delighted to hear you love our ranges!

Rated 5 out of 5 stars

Great competitive pricing of beautiful…

Great competitive pricing of beautiful quality clothing.
Great fast delivery service and reassuring refund policy,

I love my coat! Thank you!

October 24, 2025
Standun logo

Reply from Standun

Thank you so much for your review!
We truly appreciate your support - enjoy your beautiful new coat! 💚

Rated 5 out of 5 stars

Quick and easy

Quick and easy. No problems

October 24, 2025
Standun logo

Reply from Standun

Thank you for your 5 star review Mary!

Rated 5 out of 5 stars

Jump

Such a lovely website to browse and I wasn't disappointed with the beautiful jumper .
Excellent service all round

October 22, 2025
Standun logo

Reply from Standun

Thank you for your review Ivan. We are thrilled to hear you love your new jumper!

Rated 5 out of 5 stars

Beautiful earrings as represented!

Beautiful earrings as represented. Shipped quickly!

October 21, 2025
Standun logo

Reply from Standun

Thank you so much for your lovely review! We’re delighted to hear the earrings were exactly as expected. Enjoy wearing them, and thanks again for choosing us! 💚

Rated 5 out of 5 stars

Super-Impressed.

Superb service. Rang as site was problematic. Spoke to wonderful girl in shop who sorted everything out and ensured swift delivery of order.
Am super-impressed and will definately recommend Standún.

October 3, 2025
Standun logo

Reply from Standun

Thank you so much for your kind review, Evelyn! We're delighted to hear you were happy with your experience

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