Stanton Optical - Abilene Reviews 37

TrustScore 3.5 out of 5

3.7

3568 S Clack St, Suite B, 79606 Abilene, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I will not list the multiple issues that I hadThat were caused by this establishment that was supposed to be a professional environment there are a list of things, not even the customer service or... See more

Rated 5 out of 5 stars

The staff were so kind! The lady doing all of my first eye tests was so sweet and explained everything she was doing very well. The Second Lady doing my exam was very kind and funny. The lady that fir... See more

Rated 5 out of 5 stars

Everyone was very kind and caring from the moment I walked through the doors. My wait wasn't long at all and they were very thorough with my eye exam. I definitely recommend Stanton Optical, and I wil... See more

Company replied

Rated 5 out of 5 stars

Super easy and enjoyable experience. Everyone was so friendly and helpful. They were very patient with us and answered all of our questions with ease.


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3568 S Clack St, Suite B, 79606, Abilene, TX, United States

  • (325) 313-2315
Promotion box for Stanton Optical - Abilene

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.7

Average

TrustScore 3.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from Stanton optical in Abilene worst experience of my life very unprofessional and very stressful and no regards to someone’s personal experience with them. That was bad. They did not care.

I will not list the multiple issues that I hadThat were caused by this establishment that was supposed to be a professional environment there are a list of things, not even the customer service or the Abilene store handled this correctly. I am outraged that a professional eye care place would perform in such a manner.. I will never refer this business to anyone except the BBB (Better Business Bureau) . I am still waiting on my second pair of glasses and still waiting for a solution.. the woman’s name at Stanton optical in Abilene. Larray needs a job change..
Regretfully, Henry Rogers

May 2, 2026
Rated 5 out of 5 stars

The staff were so kind

The staff were so kind! The lady doing all of my first eye tests was so sweet and explained everything she was doing very well. The Second Lady doing my exam was very kind and funny. The lady that first greeted me when I walked in was very kind and helpful as well, she made sure I got the best deal on my glasses and visit as I have Medicaid. I had to find some place that would take walk ins and Medicaid and they did. I got to pick from so many beautiful frames and ended up choosing two that I love. She encouraged me to not be afraid to look in the men’s section because I thought they would look bad on my face but now I love the pair that I got from the men’s section. They were upfront about cost and time and honest about the look of the frames and my vision. The lovely lady up front also was so helpful when I didn’t understand something and she had to explain it to me a few times to understand. Overall so many beautiful frames in stock and so many kind staff.

April 27, 2026
Rated 2 out of 5 stars

I arrived for my appointment 30 minutes…Early.

I arrived for my appointment 30 minutes (1030am) early I signed in as instructed I waited and waited and waited finally 1 hour and 1/2 someone acknowledged me and asked if I needed help and I told her my appointment was a 1 hour 30 mins ago. I then was brought back for my exam. Its pathetic that you have incompetent staff, never got an apology for the long wait time. Do I recommend this location probably not. (Abilene.TX) for the product it was ok.

March 27, 2026
Rated 1 out of 5 stars

Asked for transitions to be applied to…

Asked for transitions to be applied to one pair of glasses. Tech asked which color, I said grey. Go to pick up my glasses and they are just normal lenses without transition. Talked to Barbie and was told it would cost me roughly $450 to have the glasses remade with the transitions lenses. I paid the remaining balance and left. 1st and last time I will go to Stanton Optical for my vision needs

March 30, 2026
Stanton Optical - Abilene logo

Reply from Stanton Optical - Abilene

Hello Mary. We’re very sorry to hear about your experience and sincerely apologize for the confusion regarding your lens selection and the unexpected cost to correct it. We understand how frustrating that must have been, especially after clearly requesting transitions. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

I was rushed through my appointment

I was rushed through my appointment , my eye exam was not done correctly. Spent $100's of dollars and can not see out of them

March 10, 2026
Stanton Optical - Abilene logo

Reply from Stanton Optical - Abilene

Hello Scotty. We’re very sorry to hear about your experience and sincerely apologize for the frustration caused by feeling rushed during your appointment and not being able to see properly with your glasses. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

They have repeatedly kept messing up my…

They have repeatedly kept messing up my glasses I do not know how but the second time I went in they where worse than the first and all they did was change the type of lense. Now after a retest and waiting my glasses are still bad.

March 10, 2026
Stanton Optical - Abilene logo

Reply from Stanton Optical - Abilene

Hello Daniel. We’re sorry to hear about your experience and the repeated issues with your glasses. We understand how frustrating it must be to go through multiple visits and still not have the correct result. Your feedback is appreciated as we continue working to improve the experience we provide and hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

My experience is that at the window…

My experience is that at the window says 2 pair of glasses for $79.00
and when they got my eye exam.
What i didn't like that theres no eye doctor in the house to explain nothing. And that I was charged $200.s'thing. When I thought it was only gng to be $79 +taxes.. but this is ok. Next time ill just go to Breckenridge tx. With $200 I can get it cheaper

March 27, 2026
Rated 1 out of 5 stars

I had an appointment

I had an appointment. The lady kept ignoring me. I then went up and asked about my appointment. And she told me there are others in front of me. So rude! Her boss heard her and immediately apologized and got me back. The lady then had me in the room and was explaining why she was rude!! She should have just kept her mouth shut after being so rude. The manager tried to make it right but with my anxiety I only got 1 pair of glasses. Not even the deal! I’m so bummed about my experience!

March 20, 2026
Stanton Optical - Abilene logo

Reply from Stanton Optical - Abilene

Hello Patricia, we’re sorry to hear how this interaction made you feel. We understand how important it is to feel acknowledged and supported, especially when you have a scheduled appointment. Thank you for bringing this to our attention.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look