After many years of mediocre service at America’s Best on Howell Mill, I’m delighted to find Stanton just down the street. Exceptional, personal service and a much, much nicer atmosphere. So happy I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After many years of mediocre service at America’s Best on Howell Mill, I’m delighted to find Stanton just down the street. Exceptional, personal service and a much, much nicer atmosphere. So happy I... See more
Company replied
It was a weird set up, I spent a lot of money, and my glasses are cool so far (I picked them up yesterday) but at no point in the process did I feel comfortable or confident in my purchase. The sale r... See more
Company replied
Such a quick, professional and fun experience. The selection of glasses and prices are awesome, the staff is very knowledgeable and helpful. 10/10
Company replied
The associate was very helpful and patient with me while choosing my frames from which they have a good selection. Most posts talk about how nice the experience is but don’t mention the accuracy of th... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
1671 Howell Mill Rd NW, #100, 30318, Atlanta, GA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a quick, professional and fun experience. The selection of glasses and prices are awesome, the staff is very knowledgeable and helpful. 10/10

Reply from Stanton Optical - Atlanta (Howell Mill Road)
It was a weird set up, I spent a lot of money, and my glasses are cool so far (I picked them up yesterday) but at no point in the process did I feel comfortable or confident in my purchase. The sale reps and staff were just there, no helpful opinions on how the glasses looked or towards helping me pick out frames. They brushed off my "how do these look" type questions like a disinterested husband who secretly has a mistress or sum lol. Hated the experience tbh and wouldn't recommend at all but again, the glasses are okay so far.

Reply from Stanton Optical - Atlanta (Howell Mill Road)
After many years of mediocre service at America’s Best on Howell Mill, I’m delighted to find Stanton just down the street. Exceptional, personal service and a much, much nicer atmosphere. So happy I made the switch. Better experience start to finish.

Reply from Stanton Optical - Atlanta (Howell Mill Road)
Absolutely amazing experience with Kiran and Yolanda. The most technologically advanced eye treatment ever with same day glasses.

Reply from Stanton Optical - Atlanta (Howell Mill Road)
The associate was very helpful and patient with me while choosing my frames from which they have a good selection. Most posts talk about how nice the experience is but don’t mention the accuracy of the prescription. After wearing an inaccurate progressive prescription from another optometrist, I decided to switch it up and try Stanton. Wow! What a difference!

Reply from Stanton Optical - Atlanta (Howell Mill Road)
Fast speedy and friendly service . You also get you eye glasses the same day 😍

Reply from Stanton Optical - Atlanta (Howell Mill Road)
Absolutely Horrible! Almost 1500 later, my Medicare compromised and at least one so called pair of readers that I cannot seem out of!!!!
Highway robbery! I am NOT A CATARACT PATIENT!!!!!
Medicare Beware!!!!!!
This outfit needs Auditing for both identity theft and Medicare Fraud!

Reply from Stanton Optical - Atlanta (Howell Mill Road)
Very accommodating. Got me scheduled in am emergency. Professional courteous staff.

Reply from Stanton Optical - Atlanta (Howell Mill Road)
The great customer service ,and the quality of the glasses and I will tell all my friends and family about this great place for eye care

Reply from Stanton Optical - Atlanta (Howell Mill Road)
The eye exam was efficient. It is completely virtual. No optometrist is present in the store. The exam is conducted online via a video call. The exam support is efficient.
Purchasing products was less efficient and did not have the best customer service. The prices quoted online do not match what you are sold in the store. They also did not provide a copy of the prescription after we left. I called several times and did not receive a return call. When I finally called and reached a person they wouldn’t email the prescription like our previous optometrist. They sent a link to sign up for an account and said the prescription would be available in the portal/application but it was not. This delayed our ability to order additional contacts. I won’t be returning to this location for exams or purchasing contacts. I would only recommend them if you do not have vision insurance and have limited options and your eye health is optimal.

Reply from Stanton Optical - Atlanta (Howell Mill Road)
I am so disappointed that I have not had the same experience as some of these others customers. I went in for a eye exam and glasses on recommendation of another pleased customer, my initial experience was wonderful with Karin helping me and my friend with our exam and Yolanda helping us choose glasses. We went in for the $135 progressive package but with add-ons we ended up spending about $675. We were told we would have glasses in about a week, that was not to be either, we went in on 6/6 and our order has yet to be completed it is now 6/23, we both received 1 pair at two different times now we are waiting on two more pair that will probably come at two different times. I was in desperate need of new glasses, so I ordered two pair on line with the prescription that I received from Stanton Optical and received them in 6days 2pair progressive/transitional lenses, I am extremely pleased and now realize I made a mistake using Stanton optical. My experience may not be the norm, but this will be my last time with this company. It looks like 30 days instead of 30 minutes.

Reply from Stanton Optical - Atlanta (Howell Mill Road)

Reply from Stanton Optical - Atlanta (Howell Mill Road)
Try easy, fast, and affordable. Everyone was very professional and knowledgeable. Ms. Yolanda got me in and out.

Reply from Stanton Optical - Atlanta (Howell Mill Road)

Reply from Stanton Optical - Atlanta (Howell Mill Road)
The staff at this location was patient and helpful. Will definitely be back!

Reply from Stanton Optical - Atlanta (Howell Mill Road)
I had an excellent experience at Stanton Optical in Atlanta. From the moment I walked in as a walk-in customer, I was impressed by how prompt and organized the team was. I didn’t have to wait long at all, which made the visit quick and convenient.
The staff provided outstanding customer service—they were friendly, attentive, and genuinely focused on helping me find exactly what I needed. They are clearly very knowledgeable and proficient in their field, taking the time to explain options and answer all of my questions with confidence and clarity.
Overall, the combination of professionalism, expertise, and efficiency made this a great experience. I would definitely recommend Stanton Optical in Atlanta to anyone looking for quality eye care and exceptional service.

Reply from Stanton Optical - Atlanta (Howell Mill Road)
I was out of town and lost my glasses. Although they couldn’t do my progressives in an hour, I did get two pairs of frames and lenses for $150! I have to change my glasses one for distance and one for reading but they look great and very cost effective!

Reply from Stanton Optical - Atlanta (Howell Mill Road)
Everyone was very friendly and I got my glasses THE NEXT DAY! Right in time to start my new job!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.