Stanton Optical - Austell Reviews 20

TrustScore 4 out of 5

4.1

1680 East-West Connector, #100, 30106 Austell, GA, US


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See what reviewers are saying

Rated 5 out of 5 stars

First time using their services, received eye exam without appointment which took around 45 minutes and had glasses made in around 30 minutes. Will return for eye exams in the future.

Rated 4 out of 5 stars

The virtual eye exam was fairly quick and easy. I was able to get in and out of the office in less than 1.5 hours. The staff and management were friendly and professional. However, I have to deduct a... See more

Rated 5 out of 5 stars

Patricia (Trish) was so awesome in helping me get my new frames and a pair of contacts as well as the young lady that works in the testing area I forgot her name but she was awesome too.

Rated 1 out of 5 stars

My glasses wasn’t tinted and I paid for tint. The glasses is not working well. I’m coming to see your Austell Manager tomorrow and to return the glasses for a refund or you make a better specification... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 1680 East-West Connector, #100, 30106, Austell, GA, United States

  • 7702092807
Promotion box for Stanton Optical - Austell

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

20 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The reps are fantastic!!!

The reps are fantastic!!!. They took time for me and my girlfriend to get the best pair of glasses and contacts. It took a little bit for my insurance set up for then but the waiting and help me though it. They have new machines that make things easy and fast. I love these place ❤️.

April 8, 2026
Rated 5 out of 5 stars

Great customer service

Patricia (Trish) was so awesome in helping me get my new frames and a pair of contacts as well as the young lady that works in the testing area I forgot her name but she was awesome too.

April 4, 2026
Rated 3 out of 5 stars

I dislike the len

I dislike the len, too strong, service was great

March 14, 2026
Stanton Optical - Austell logo

Reply from Stanton Optical - Austell

Hello Laverne. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Trish was great

Trish was great! Her customer service was the best! She went above and beyond to make sure I was satisfied with my purchase. She also helped me apply and was approved for the third party loan to help with expenses.

March 21, 2026
Rated 1 out of 5 stars

Unsatisfactory Service. My glasses wasn’t tinted and I paid for…

My glasses wasn’t tinted and I paid for tint. The glasses is not working well. I’m coming to see your Austell Manager tomorrow and to return the glasses for a refund or you make a better specification. I already paid a fortune that would have been used for two glasses at my former optician than a single glasses that’s not working well.

March 14, 2026
Stanton Optical - Austell logo

Reply from Stanton Optical - Austell

Hello Priscilla, we’re very sorry to hear that your glasses didn’t arrive as expected, that the tint you paid for was missing, and that your prescription isn’t working as it should. Thank you for bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns as quickly as possible. We truly appreciate your feedback.

Rated 4 out of 5 stars

Virtual eye exam was quick and easy

The virtual eye exam was fairly quick and easy. I was able to get in and out of the office in less than 1.5 hours. The staff and management were friendly and professional. However, I have to deduct a star because the store lacked top brand eye glasses frames and most offered were not of great quality. I had to return 3-4 times in a span of 5 weeks following my initial visit for a frame repair and subsequent replacement. The frame fractured twice in the exact same location. It appears the lens may have been too thick for the frames selected resulting in the formation of a small fracture that would later snap completely. Fortunately, the frames came with a warranty and I ultimately ended up switching the frame style altogether. Will see how long this new frame will last. Hopefully, it will make it past two weeks.

March 13, 2026
Rated 5 out of 5 stars

Go Stanton Optical Eye Care

Thank you the experience of eye care from your establishment.

February 27, 2026
Stanton Optical - Austell logo

Reply from Stanton Optical - Austell

Hello Shay, Thank you for your kind words! We’re glad to hear you had a positive experience with your eye care at our establishment. We truly appreciate your feedback and look forward to seeing you again!

Rated 2 out of 5 stars

I really wasn't pleased with the…

I really wasn't pleased with the service at this location during this visit, no one seemed to know what to do and they offer same day service, but I had to wait over a week for my glasses just to go up there and only one of the two pair were ready. To make matters worse the manager didn't know where to find my 2nd pair of lenses. I told him I don't live close and that due to this confusion I'd like to have my glasses overnighted to me which means I should receive them by Friday. We will see because I didnt get a call today like he said I would.

February 25, 2026
Stanton Optical - Austell logo

Reply from Stanton Optical - Austell

Hello Emanuel, we’re truly sorry to hear how frustrating this visit was for you. Please note that same-day service can vary depending on your prescription and product selection. Thank you for bringing this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Eric and Pablo are amazing

Eric and Pablo are amazing

February 23, 2026
Stanton Optical - Austell logo

Reply from Stanton Optical - Austell

Hello Yolanda! We’re thrilled Eric and Pablo provided amazing service. We’ll be sure to share your feedback with them!

Rated 5 out of 5 stars

The best eyeglasses

I am very happy with my eyeglasses. The frame and the light shade fit nicely giving privacy to my eyes.
The staff at the Austell location listened to my input and helped me very much. I couldn't have done it without them.
The entire process was easy and the wait time reasonable.
I am saving to get another pair.
Thank you.

February 21, 2026
Stanton Optical - Austell logo

Reply from Stanton Optical - Austell

Hello Elena! We’re thrilled to hear that you’re happy with your glasses and that our Austell team made the process easy and enjoyable. We look forward to helping you pick out your next pair!

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