Stanton Optical - Brookfield North Reviews 

47
TrustScore 4 out of 5

4.1

12400 W Capitol Dr, #300, 53005 Brookfield, WI, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was able to get a pair of single lens glasses in two hours! No other optical store would guarantee to get them to me in 3 days. Thank you. You should advertise this; when I googled where to g... See more

Company replied

Rated 5 out of 5 stars

Queen was amazing, knowledgeable and kind. We totally enjoyed working with her on today. We will definitely be back, we are truly grateful for the help we received. John & Alina Cunningham

Company replied

Rated 5 out of 5 stars

Even though it's my first experience with everything in the building, they been very patient with me and kind too. I didn't catch the other two employees that were working there but I only caught Q... See more

Rated 1 out of 5 stars

I waited 30 minutes to get my exam due to short staff. I provided my insurance information but it wasn't applied. No starter solution kit was given when I picked up my contacts. All the other vision p... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 12400 W Capitol Dr, #300, 53005, Brookfield, WI, United States

  • (262) 724-2393
Promotion box for Stanton Optical - Brookfield North

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(47)

13,466 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience great product!

Great experience great product!

February 27, 2026
Stanton Optical - Brookfield North logo

Reply from Stanton Optical - Brookfield North

Hello Patricia, Thank you for your feedback! We’re glad you had a great experience and are happy with your new glasses. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Great service was in and out i love my…

Great service was in and out i love my glasses

February 25, 2026
Stanton Optical - Brookfield North logo

Reply from Stanton Optical - Brookfield North

Hello Nikita, Thank you for your feedback! We’re glad you had a quick visit and love your new glasses. We truly appreciate your support and look forward to seeing you again!

Rated 4 out of 5 stars

Fast Appointment after call in

Fast Appointment after call in, Sane day. The exam was quick. Pick up was 7 days

February 24, 2026
Stanton Optical - Brookfield North logo

Reply from Stanton Optical - Brookfield North

Thank you for your feedback! We’re glad you were able to get a fast appointment and same-day exam. We’re also happy your glasses were ready for pick-up in just 7 days!

Rated 5 out of 5 stars

Customer service

Customer service

February 24, 2026
Stanton Optical - Brookfield North logo

Reply from Stanton Optical - Brookfield North

Hello Brenda! Thank you for your feedback! We’re glad you had a positive experience with our customer service.

Rated 2 out of 5 stars

Took much too long to service me

Took much too long to service me. One lady was taking a very long time because she was engaged in a personal, seemingly unnecessary conversation with a customer, rather than being mindful of those who were waiting.

February 22, 2026
Stanton Optical - Brookfield North logo

Reply from Stanton Optical - Brookfield North

Hello Lavon. We’re sorry to hear about the wait you experienced during your visit. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

I was greeted when I arrived

I was greeted when I arrived, it was short staff, production was still be done. Glasses arrived sooner than expected. Knowledgeable staff.

February 20, 2026
Stanton Optical - Brookfield North logo

Reply from Stanton Optical - Brookfield North

Hello Sharon! We’re glad our staff made you feel welcomed, that your glasses arrived sooner than expected, and that our team was knowledgeable. We look forward to seeing you again!

Rated 1 out of 5 stars
Stanton Optical - Brookfield North logo

Reply from Stanton Optical - Brookfield North

Hello Daniel. We’re truly sorry to hear about the issue with your glasses, and we apologize for any inconvenience caused. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look