Ellery was so patient and when I told her I was almost deaf she made sure I could see her face when talking to me. This is my third purchase from Stanton Optical so I really appreciate the brand. Elle... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I payed for 2 glasses and I only received 1 also I payed &250 and returned the transition glasses and they replaced with one $89 glasses your store doesn’t deliver on what is agreed and paid for I m... See more
Company replied
Fantastic and knowledgeable service, great deals to help keep me comfortably in budget while still looking sharp. Very happy with purchase and will be returning in the future! A’Lora was extremely hel... See more
Alora! She was so great! I had a bad experience at another spot in town, and came with a lot of apprehension. Alora was so compassionate and professional with her suggestions - and I ended up with... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
1931 E 20th St, #20, 95928, Chico, CA, United States
- (530) 464-8200
Two Pairs for $79 + Free Eye Exam
4.2
Great
30 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I payed for 2 glasses and I only…
I payed for 2 glasses and I only received 1 also I payed &250 and returned the transition glasses and they replaced with one $89 glasses your store doesn’t deliver on what is agreed and paid for
I m not a happy customer
May 4, 2026
Reply from Stanton Optical - Chico
Hello Arturo, we’re sorry to hear about your experience and completely understand your frustration with the glasses you received and the replacement process. It’s disappointing when things don’t meet your expectations after a purchase. Thank you for bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns as quickly as possible. We really appreciate your feedback.
Great deal in today's economy.
They were very quick, thorough and the best deal for the price.
April 29, 2026
Third time’s a charm!
Ellery was so patient and when I told her I was almost deaf she made sure I could see her face when talking to me. This is my third purchase from Stanton Optical so I really appreciate the brand. Ellery was the best part of my Chico experience though. I had done some research before my appt to make sure I knew the best options for the shape of my face. When I picked up my glasses one pair still needs tweaking so I was told to try them and come back in two weeks if they don’t feel right. I will see if they can be adjusted next week. Overall a great experience.
April 7, 2026
It was great customer service and…
It was great customer service and helpful. I am happy with my new glasses 🤓
Thank you 😊
April 8, 2026
Love the service nice friendly people…
Love the service nice friendly people very helpful
April 24, 2026
Great staff and I highly recommend…
Great staff and I highly recommend going to Stanton optical
March 31, 2026
Great service and glasses arrived on…
Great service and glasses arrived on time as promised.
April 20, 2026
Never received
After nearly a month, I have not received my glasses. Apparently, they were lost somewhere in your system. So I went out and resolved the matter on my own and cancelled the order with your company. At this point, I am unlikely to return for any services.
April 9, 2026
Customer service
April 9, 2026
Got glasses on the same day.
April 6, 2026
You meet my needs I can see again
April 1, 2026
A’lora was great
A’lora was great. She explained everything and got us all the discounts. Great selection, very clean store. We were greeted when we walked in.
March 24, 2026
Fantastic and knowledgeable service
Fantastic and knowledgeable service, great deals to help keep me comfortably in budget while still looking sharp. Very happy with purchase and will be returning in the future! A’Lora was extremely helpful both in decision making fashion wise and helping me find exactly what I needed clinically and what lens type for my sunglasses would best suit my lifestyle. Fantastic work as always.
March 6, 2026
Quick turn around
Everyone was very friendly and helpful. The exam was quick. Got my glasses back before I thought they'd be in. I can see again.
March 20, 2026
have not gotten my glasses nor have…
have not gotten my glasses nor have they told me WILL NOT TELL ANYONE TO GO TO YOU very unhappy
March 4, 2026
Reply from Stanton Optical - Chico
Hello Tom. We’re sorry to hear that you have not yet received your glasses and that you haven’t been provided with an update. We understand how frustrating delays can be and appreciate you bringing this to our attention. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.
Fast and friendly
Fast and friendly, great team to work with. Managed to squeeze in my walkin appointment.
March 19, 2026
Horrible customer service from the…
Horrible customer service from the sales manager and front office staff! Rude, dismissive and they took full advantage of an elderly man. My insurance was never billed and my 2 pair for $179 ended up costing me $399.99! Bait and switch tactics in full effect. Buyer Beware!
February 20, 2026
Reply from Stanton Optical - Chico
Hello, we’re very sorry to hear about your experience and understand how concerning the pricing and insurance billing must have felt. Please note that most of our special offers cannot be combined with insurance and other discounts. Thank you for bringing this to our attention. We’ll escalate this internally to make sure it’s thoroughly reviewed. We truly appreciate your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.