Stanton Optical - Cypress Reviews 28

TrustScore 4 out of 5

4.0

26036 US-290, #200, 77429 Cypress, TX, US


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Rated 5 out of 5 stars

Leo was great, he listened to all of my questions and patiently did everything necessary to get my new glasses ordered. Even stayed past official closing time to make sure everything was taken care of... See more

Rated 5 out of 5 stars

We had an excellent experience at Stanton Optical thanks to Devaughn Imes. He assisted both of my kids with so much patience and care. Between their eye exams and taking the time to choose their g... See more

Rated 2 out of 5 stars

My first appointment took over 2 hours because of technical difficulties. My second appointment took over 45 minutes to see a doctor in person because he was late coming back from lunch. Then the exam... See more

Company replied

Rated 5 out of 5 stars

Our process was quick, me and my son both got our prescriptions and although I got contacts so there’s a wait his glasses were ready in less than hr same day! Thank you to the 290 Stanton Optical... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 26036 US-290, #200, 77429, Cypress, TX, United States

  • 2812715325
Promotion box for Stanton Optical - Cypress

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.0

Great

TrustScore 4 out of 5

28 reviews

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Rated 5 out of 5 stars

Leo was great, and what a deal!

Leo was great, he listened to all of my questions and patiently did everything necessary to get my new glasses ordered. Even stayed past official closing time to make sure everything was taken care of with my order. Ana was very helpful with adjusting my frame arms once my glasses came in. I'm very happy with the great bargain I received on the 2 pairs of progressives!

June 25, 2026
Rated 2 out of 5 stars

My time is not respected…long waits

My first appointment took over 2 hours because of technical difficulties. My second appointment took over 45 minutes to see a doctor in person because he was late coming back from lunch. Then the exam was only 5 minutes. Basically my time is not respected at all by this location.

June 26, 2026
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Reply from Stanton Optical - Cypress

Hello Anita. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it was to experience long wait times, not receive a notification that your glasses were ready, and discover that the frame you received was different from the one you selected. We regret that this was not handled appropriately and that your concerns left you feeling disappointed. This is not representative of the level of service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 1 out of 5 stars

I amincredibly frustrated by the lack…

I amincredibly frustrated by the lack of communication regarding my insurance. How was my appointment confirmed, only for me to be told upon arrival that you do not accept my network? I was informed your staff hadn't even heard of my provider. This insurance verification absolutely should have been handled prior to my appointment to avoid wasting everyone's time.

June 1, 2026
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Reply from Stanton Optical - Cypress

Hello Troy. We’re sorry to hear about your experience and understand your frustration regarding the communication about your insurance coverage and learning about the network issue only after arriving for your appointment. This does not align with the level of service we aim to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

Not a place where customer service matters…

When i first spoke with leo the front desk assistant, i felt like i was bothering him. He kept sending me to the back when i had questions. The second tome i returned bc i was given the wrong prescription contacts again i was made to feel like my questions were a joke. Horrible customer service

June 17, 2026
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Reply from Stanton Optical - Cypress

Hello Danil. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it must have been to feel that your questions were not taken seriously, especially while dealing with issues related to your contact lens prescription. This is not representative of the level of service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

The people working there are very…

The people working there are very friendly and knowledgeable

June 10, 2026
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Reply from Stanton Optical - Cypress

Hello John! Thank you for your kind words. We are glad to hear you found our team friendly and knowledgeable and that you had a positive experience with us. We truly appreciate your support.

Rated 5 out of 5 stars

Review

The staff was kind and really new their stuff. There was always someone to ask for help if needed.

May 23, 2026
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Reply from Stanton Optical - Cypress

Hello Kaylin! Thank you for your kind feedback. We are glad to hear our team was knowledgeable, helpful, and always available to support you throughout your visit. We truly appreciate your support.

Rated 5 out of 5 stars

Leo was great he explained everything…

Leo was great he explained everything so I actually understood what I was getting! Everyone was nice got my glasses the same night!

June 6, 2026
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Reply from Stanton Optical - Cypress

Hello Melina, Thank you for your kind review! We’re so glad to hear Leo took the time to explain everything clearly and that our team made your experience a great one. We’re happy you got your glasses the same night! We truly appreciate your support!

Rated 5 out of 5 stars

Great customer service

I had a wonderful experience at my optical appointment. The staff was friendly, professional, and made me feel welcome from the moment I arrived.

The office was clean, organized, and ran on time, which I really appreciated. Everyone was helpful when it came to discussing my vision needs and selecting the best options for me.

Overall, the entire experience was smooth, pleasant, and stress-free. I highly recommend this office to anyone looking for quality eye care and excellent customer service.

June 3, 2026
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Reply from Stanton Optical - Cypress

Hello Mary! We’re so glad to hear your experience was smooth, pleasant, and stress-free from start to finish. It’s great that our team made you feel welcome and helped you with your vision needs in a professional and timely manner. We truly appreciate your recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

Best optometrist office I’ve been to!

Our process was quick, me and my son both got our prescriptions and although I got contacts so there’s a wait his glasses were ready in less than hr same day!

Thank you to the 290 Stanton Optical team!

May 29, 2026
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Reply from Stanton Optical - Cypress

Hello Brittany, Thank you so much for your kind feedback! We’re thrilled to hear the process was quick and convenient for both you and your son, and that his glasses were ready the same day in less than an hour. We truly appreciate your support and will be sure to share your thanks with the 290 team. We hope to see you both again soon!

Rated 1 out of 5 stars

Horrendous service

Horrendous service! Spent over $1000 on 2 pair of glasses that were ordered on 3/30/2026. I still have not received the second pair despite numerous calls to the store and promises of people calling me back. Order #: 142165664 online show ready for pickup but no-one can find the order. Truly dissapointed and have given the team many opportunities to fix the issue and they have not satisfied my order which on 5/17/26 in still unfulfilled. It has been 48 days since I ordered and still do not have my glasses.

March 30, 2026
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Reply from Stanton Optical - Cypress

Hello Andrew, we’re sorry to hear about the delay and frustration with your order. We understand how disappointing it can be to wait a long time for your glasses, especially after multiple follow-ups and receiving conflicting updates. This is not the level of service we aim to provide. Thank you for bringing these concerns to our attention. We’ve escalated your case for further review so we can address your concerns. We truly appreciate your feedback.

Rated 5 out of 5 stars

Above and Beyond Customer Service by Devaughn ImesWe had an excellent experience at…

We had an excellent experience at Stanton Optical thanks to Devaughn Imes. He assisted both of my kids with so much patience and care. Between their eye exams and taking the time to choose their glasses, we ended up going past closing time, and not once did he rush us.

Instead, he remained kind, attentive, and truly focused on helping us find the best options that fit our budget. That level of customer service is rare and very much appreciated.

Thank you, Devaughn, for going above and beyond, we’re very grateful for your help!

April 15, 2026
Rated 5 out of 5 stars

Staff is patient and helpful

Staff is patient and helpful, prices are reasonable, location is easy, safe, and convenient. However, because the staff is so patient and helpful, sometimes you have to wait for a bit before they can help you.

April 8, 2026
Rated 5 out of 5 stars

My new go to for glasses and contacts!

I was treated so nice and everybody was so helpful. The staff is amazing and the glasses and contacts I got for a great price! Definitely will go back from now on! LEO was fun and knowledgeable about everything! He helped me from start to finish. Loved my experience hands down!

April 7, 2026

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