The staff was amazing and super knowledgeable. Ximena and Tamar are exemplary at their jobs and made sure I received everything I wanted for a reasonable price.
Company replied
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The staff was amazing and super knowledgeable. Ximena and Tamar are exemplary at their jobs and made sure I received everything I wanted for a reasonable price.
Company replied
The employees are excellent and knowledgeable about their jobs. They provide the most valuable experience. I do have a favorite employee. I look forward to seeing her and helping me with my needs.
Company replied
The workers were polite, professional, and as helpful as they could manage. That being said, the store desperately needs more employees. The wait was very long, and the workers were doing their absolu... See more
I already had my Rx for eye exam and just needed new glasses. The young lady helping me was wonderful! I wanted a specific color and she brought me at least 20! I selected a pair and she helped me... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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7350 Madison Ave, 95628, Fair Oaks, CA, United States

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Reply from Stanton Optical - Fair Oaks
I was mislead about the contact exam and pricing
I said I was interested and before I knew it the process had been done without explaining the cost which was more than I was willing to pay, not to mention the fact that I couldn't get the trial contacts in my eyes so I would have not gotten contact exam had I known that.
Very sneaky business practice.
I feel like I was conned!

Reply from Stanton Optical - Fair Oaks
Honestly, the staff is professional. However, the lab seems to be unstructured. The lab tech had brought me the wrong glasses. And, I had to wait more than 3 hours to get the online Dr to re assign proper contacts. Which ended up being horribly painful and the wrong power ( low vs high). Turns out thousands of people have reported severe burning, infections, or debris in the eye from mal manufactured of the Bausch & Lomb Ultra brand contacts. Why sell a product ct that causes severe eye pain, infections, and eye loss in some people?
Needless to say, had to go to the emergency room to get seen within 2 days of attempting to place the contacts into my eyes.
Found out about the poor product after the fact.

Reply from Stanton Optical - Fair Oaks
All was completed with professionalism and on time.
The staff was really friendly and made my first time buying glasses of any kind really straight forward. I even got them made the same day. Will definitely go again next time I want to get some.
While the staff at Stanton is friendly, the advertising is misleading. As a long-time customer, I expect higher costs, but I was surprised by hidden fees for adding tint to my second pair of glasses. Since the BOGO deal only applies to frames, customers should be explicitly told before their exam that there are extra charges for nearly everything. Even with $79 frames, customers should know they might be looking at a $400-$500 total, rather than being surprised at the register.

Reply from Stanton Optical - Fair Oaks
The staff and Tamar were good.
I did not receive a prescription.
I paid 500 dollars. bought and am wearing glasses, received 6 months worth of contact lenses in the mail, but no prescription. Provide my prescription and i will be satisfied. and hurry up.
Give that guy that did the test on me eyes a raise, because he dial my eyes right in perfect he is the best of all the people I have been too for the last 40 years. Keep him happy!!! specially Dr at Fair Oaks store. Love him and my eyes do too! Then lady’s and the guys were friendly, nice , made me feel right at home! Took care of my needs for eyes and the other big one the right size frame, after 40 years dealing with wrong sizes frames. All the others places I have been in could not get my the right size of frames. I have 12 mm size nose and you guys have d them there, Thank you!!!
Horrible! Spent almost $700 on 2 pairs of glasses. Was told it would be 7-10 days. Got one pair at 2 weeks and they had to take frames off the shelf that were not great and others tried on to put my lenses into. Not what I was told would happen. So basically I paid $700 for second hand glasses! I also have not received the second pair and was told it would be the same situation with those frames too! I will never return.
I have been with Stanton for years. I've never had any major problems. This year I decided I wanted sunglasses with my prescription. I had 2 trips planned that prescription sunglasses would have been great. When I picked out the sunglasses I liked, they were very expensive. I did not complain about the price, I was excited to have them for my trip. They said they put a rush on them for me. Both trips have come and gone and I still don't have my sunglasses. It's very disappointing. I paid on 3-24-26. The expected date was 4-7-26. Today is 4-20-26. Still no info on when I will get them?
I was given the wrong prescription. I Purchased two pair of glasses totalling $441. I could not see out of either one. I did take them back for a refund and the manager. Kevin was very accommodating. I appreciated that thank you.
I been going to them for 4 years they been let's me know when I need to get eyes check every 2 years .no problem from them in those years.
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