Had a great visit. I arrived early for my appointment. Melani was able to get me started right away without waiting. Jennifer was also a great help finding the best frames. The overall experience was... See more
Company replied
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Had a great visit. I arrived early for my appointment. Melani was able to get me started right away without waiting. Jennifer was also a great help finding the best frames. The overall experience was... See more
Company replied
Customer service matters—no matter how high the prices are. Buying glasses and contacts is already expensive, so the experience should match what customers are paying. I honestly wasn’t sure I was goi... See more
My experience was not only swift, it incorporated all the elements of an awesome customer service. I worked with Jennifer primarily, but her peers and manager were always there to support her when nee... See more
Company replied
My prescription is all wrong on my glasses and contacts any this point I want my money back
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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10407 North Fwy, Suite E, 77037, Houston, TX, United States

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Customer service matters—no matter how high the prices are. Buying glasses and contacts is already expensive, so the experience should match what customers are paying. I honestly wasn’t sure I was going to stay at first, but the way I was treated changed my mind. The customer service is what kept me there and made the difference in my decision. They were patient, helpful, and made the whole process feel worth it.
From helping us with my employers super confusing insurance to explaining every step in the exam even as far as staying after close to help with putting on my contacts, the staff was very helpful and very pleasant.
Received my delivery of both glasses before expected date and they got perfect didn't have to go n for adjustments
Excellent customer service ! Very knowledgeable and great deals !
The whole process was very caring, friendly and very professional.
The staff were extremely helpful and very knowledgeable.
They were very patient and took time to explain and address all aspects to make sure everyone got all the support.
I recommended for everyone who needs help with eye care.
I was treated great. I forgot the lady's name but she had a great sense of humor. And they handled my Versace glasses with care. I will be going back that's for sure
Prescription is to strong and selection of glasses is very limited

Reply from Stanton Optical - Houston (West Road)
My experience was very nice. Jorge is a good person. I’m happy for visit this place. Congratulations!😃👍🏽

Reply from Stanton Optical - Houston (West Road)

Reply from Stanton Optical - Houston (West Road)

Reply from Stanton Optical - Houston (West Road)
This is a great place friendly and comfortable. The easy eye appointment weekend, ms. Pearly and the M.D made the experience fun and professional. We enjoy the opportunity and options on the different type of glasses. They lady had great patience and was willing to go the miles for every customer service

Reply from Stanton Optical - Houston (West Road)
Flew into town and lost my eyeglasses. We called Stanton and found one that had lenses in stock. They made two pairs in about three hours! And they were a reasonable price…. Crises over thanks to Stanton!

Reply from Stanton Optical - Houston (West Road)
My prescription is all wrong on my glasses and contacts any this point I want my money back

Reply from Stanton Optical - Houston (West Road)
Everyone gave me good service all I can say “ I can see NOW very happy 🫶

Reply from Stanton Optical - Houston (West Road)
Insanely fast service (next day!)
Super friendly staff, Tracy was so awesome 👌

Reply from Stanton Optical - Houston (West Road)
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