Stanton Optical - Humble (Kroger) Reviews 

56
TrustScore 4.5 out of 5

4.4

9509 FM 1960 Bypass Rd W, #100, 77338 Humble, TX, US


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Rated 5 out of 5 stars

The technicians were very friendly ,professional and knowledgeable. I went in for a regular eye exam and they suggested that I get a diabetic screening and I agreed to it. This screening diagnosed so... See more

Rated 5 out of 5 stars

Reasonable Prices and staff that care and did a great job without high pressure. they helped get me into the right fit and found all discounts available.

Rated 5 out of 5 stars

Not only was the customer service amazing but the staff made my daughter and I experience welcoming and warm. Full of laughs and very informative when it came to my daughter’s first time getting presc... See more

Company replied

Rated 3 out of 5 stars

I liked that I was only client, so now wait for assistance, but 2 employees could not locate glasses. Eventually they were found and I was asked how they felt and if I wanted a,mirror. I'm used t... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 9509 FM 1960 Bypass Rd W, #100, 77338, Humble, TX, United States

  • 2813185689
Promotion box for Stanton Optical - Humble (Kroger)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.4

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.4

All reviews

(56)

18,588 reviews in the last 12 months

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Rated 1 out of 5 stars

Unprofessional service

I received a call from Stanton optical in Humble Texas to confirm that my eyeglasses were ready. The young lady, I spoke to I did not get her name. She provided me with a store hours when requested. I showed up at least two hours before the store closed. Stood at the front counter for 3 to 5 minutes. When I was finally acknowledged, the young lady looked for my glasses, which they were nowhere to be found. I guess he was the manager on duty yesterday, September 10, 2026. He conducted an additional search thoroughly in their storage bins where they store the glasses awaiting pick up and stated he could not find them. He looked in the computer system and said I don’t understand this does not make sense. And had me standing there then said well I’ll have to review your order and see what I can do to give you an upgrade so that you can walk out of here with better glasses because I will need to re-order them. Even though he was in the computer looking up, my order could not provide me with what he was going to give me “ free”but assured me that I would get something for free with the replacement order that he was working on for me. It just seemed very unprofessional the entire time I was in the store nothing compared to my first visit when I was purchasing and placing the order for the glasses after my test were complete. Mind you throughout this entire process I do not even live in Humble Texas. I live in Splendora Texas which the drive about 5:00 PM is at least 30 to 40 minutes to arrive to the store so it’s not an easy drive to the location.

September 10, 2026
Stanton Optical - Humble (Kroger) logo

Reply from Stanton Optical - Humble (Kroger)

Hello Margaret. We apologize that your visit did not meet expectations and appreciate your feedback regarding communication, order status, and the pickup process. We are committed to ensuring customers receive accurate information and a seamless experience at every step. We’ve shared your feedback with the appropriate team for further review and to help address the concerns you've raised.

Rated 5 out of 5 stars

Stop The Bleeding

The technicians were very friendly ,professional and knowledgeable. I went in for a regular eye exam and they suggested that I get a diabetic screening and I agreed to it. This screening diagnosed some bleeding behind my eyes. I was referred to an ophthalmologist and I am now on a treatment plan.

September 9, 2026
Rated 1 out of 5 stars

When I put on my glasses


When I put on my glasses, I see a tint,or shadow and I can't even see clearly.

August 20, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello Mohammad. We’re sorry to hear that your glasses aren’t working as expected. We strive to provide accurate, high-quality eyewear that meets each patient's vision needs, and we regret that your experience did not reflect that commitment. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Was great experience was helped a lot

Was great experience was helped a lot

August 29, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello Catherine, We’re so glad you had a great experience and that our team was able to provide plenty of help. We truly appreciate your support!

Rated 5 out of 5 stars

10/10

Awesome service from all employees! Everyone played a very important role in getting the eye care I needed!

August 27, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello! We're thrilled to hear you received awesome service from our entire team. Providing knowledgeable, coordinated care and making sure every customer gets the eye care they need is what we strive for every day. We truly appreciate your support and look forward to seeing you again soon! 😊

Rated 5 out of 5 stars

Everyone was very professional and…

Everyone was very professional and helpful. And my glasses were in a week early

August 26, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hi Lakeisha! We're delighted to hear that our team was professional and helpful throughout your visit. We're also glad your glasses arrived earlier than expected. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Not only was the customer service…

Not only was the customer service amazing but the staff made my daughter and I experience welcoming and warm. Full of laughs and very informative when it came to my daughter’s first time getting prescribed glasses. Shout out to the staff at Stanton off 1960 in humble 77338!

August 25, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello Walls, we’re so glad our team made you and your daughter feel welcomed and comfortable, especially during her first experience with glasses. We truly appreciate your kind words and are happy you enjoyed the friendly and informative service!

Rated 5 out of 5 stars

The staff was friendly and conducted my…

The staff was friendly and conducted my appointment in a very professional manner. They didn't rush but made sure everything was correct.

August 21, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello Harriet! We're pleased to hear that our team was friendly, professional, and took the time to ensure everything was correct without making you feel rushed. We appreciate your feedback and look forward to serving you again in the future! 😊👓✨

Rated 5 out of 5 stars

10/10 Experience

Great fast & friendly customer service. Great prices with many styles to choose from.

August 13, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello Shante! We’re thrilled to hear you received fast, friendly customer service and enjoyed our great prices and wide selection of styles. We truly appreciate your kind words and thank you for choosing Stanton Optical!

Rated 5 out of 5 stars

The manager there is awesome very…

The manager there is awesome very friendly dude. The manager at Stanton Optical was professional, patient, and extremely helpful. They took the time to answer my questions and made sure I was completely satisfied. Great customer service!

July 17, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello Jose! We’re glad to hear our manager provided professional, patient, and helpful service while answering your questions and ensuring you had a great experience. We appreciate your kind words and will be sure to share your recognition with the team!

Rated 5 out of 5 stars

Great customer service from the staff

Great customer service from the staff. Great options for glasses. My daughter's glasses were made in less than 30 min. Highly recommend!!

July 30, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello Melody, We're so glad to hear you had a great experience with our staff and enjoyed our selection of glasses. We're happy your daughter's glasses were made quickly and that we could provide the service you needed. We truly appreciate your recommendation and look forward to helping you and your family again!

Rated 1 out of 5 stars

The cost was 5x my usual cost

The cost was 5x my usual cost. I thought an off network office would be comparable. Instead it felt like robbery I’ll never return

July 30, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hello Marcus. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear that the cost of your visit was significantly higher than you anticipated. We strive to provide competitive pricing and a variety of options to meet our patients' vision needs and budgets. Our goal is to provide clear information about pricing, insurance, and available options so patients can make informed decisions, and we regret that this was not your experience. We appreciate your feedback as we continue working to improve our pricing transparency, communication, and overall patient experience.

Rated 5 out of 5 stars

Absolutely amazing customer service…

Absolutely amazing customer service from the moment we walked in the door!

July 27, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hi Marla! We're thrilled to hear you received amazing customer service from the moment you walked through our doors. We truly appreciate your kind words and are grateful for the opportunity to serve you. We look forward to welcoming you back again!

Rated 5 out of 5 stars

We love this place!!

Everyone was so friendly, and helpful. We will definitely be using Stanton Optical for all of our eye care needs from now on.

July 21, 2026
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Reply from Stanton Optical - Humble (Kroger)

Hi Tracy. Thank you for your wonderful review! We're thrilled to hear our team was friendly and helpful throughout your visit. It means so much to know you've chosen Stanton Optical for your future eye care needs. We truly appreciate your trust and look forward to caring for you for years to come!

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