Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company mess... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very friendly staff, let us know about the specials right away and explained everything in detail . Glasses came back quicker than expected. Made experience easy with son without interruption of cla... See more
Company replied
They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have the... See more
Company replied
I had an exceptional experience at the store. I received a free eye exam and my new glasses all within an hour. The fact they made the glasses right there in the shop really impressed me; they are li... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
38 Rossanley Dr, 97501, Medford, OR, United States
- (541) 215-8548
Two Pairs for $79 + Free Eye Exam
4.1
Great
54 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went in for my exam and they got it all wrong.
The team was friendly and they had no person there to make the glasses cause she had quit. I went in for my exam and my prescription ended up being wrong. I told them it was way off, they insisted I wear them it takes time to get used to a new prescription. I couldn’t even handle them for 10 min. Went back days later and had another exam by the manager and he said my prescription was way off. They fixed them took another 3 weeks for my glasses to come in and I still feel like they’re wrong. But I won’t be going back. I’ll be going back to eye mart express and I’ll compare my prescription. If it is a difference I’ll let them know.
February 3, 2026
Reply from Stanton Optical - Medford
Hello Amber, we're glad to hear the team was friendly, but we're very sorry that your prescription isn't working as expected and for the delay you experienced. Thank you for bringing this to our attention. We've escalated your situation for further review so we can address your concerns. We truly appreciate your feedback.
Great customer service
They took me right in. The process was simple and easy, and my glasses work great.
February 24, 2026
Reply from Stanton Optical - Medford
Hello Angie! We’re glad the process was quick and easy, and that your new glasses are working perfectly. We look forward to seeing you again!
My toddler snapped my glasses
My toddler snapped my glasses, and unfortunately I can't see without them. I spent 2 weeks doing everything to hold them together. Tape, glue, you name it. In those two weeks I kept calling my original eye office and nothing just vms going unattended. I then called other local offices in GP, and was told by a few places that they couldn't get me in for a while. I expanded my search to medford, came accross same day appointments mentioned online. When i called, they got me set up with an appoitment, sent directions to my email and went over some other questions i had. The staff was minimal but friendly. Especially given my toddler kept trying to touch equiptment and gave them a true toddler taradactle show they never thought they needed. They were patient as i looked through their glasses, talked through promotions and worked to get me the best price/deal possible. They were supper comunicative, i love the online tracking for the orders, and even apon returning to pick my glasses up they were super friendly. I think the only thing that caught my attention was they were talking about sales, future appointments, and how to reach their goals while I was there. Even then, it was very respectful and my conversations with them did not feel pushy.
February 23, 2026
Very friendly staff
Very friendly staff, let us know about the specials right away and explained everything in detail . Glasses came back quicker than expected. Made experience easy with son without interruption of classes. Eye exam and picking glasses all within an hour
March 6, 2026
Reply from Stanton Optical - Medford
Hello Misty! We're glad our friendly staff made the process easy, explained everything clearly, and helped you get glasses quickly without interrupting your son's classes. We appreciate your support!
Charged over 100 dollars for a free …
Charged over 100 dollars for a free eye exam. Not same day service.
February 2, 2026
Reply from Stanton Optical - Medford
Hello Catherine. We’re sorry to hear that your experience did not meet expectations and any confusion regarding our pricing and promotions. Please note that same-day service can vary depending on your prescription and product selection. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
They were not able to give
They were not able to give an eye exam and our glasses were not ready in one day like the ad says. We are pleased with our glasses. We got the about a week after we ordered.
March 5, 2026
Reply from Stanton Optical - Medford
Hello Kayleen! We’re glad to hear you’re pleased with your glasses. We apologize for any confusion regarding same-day service and appreciate your patience. We’ll continue working to make our services as smooth and accurate as possible for our customers.
When I first got my new glasses…
When I first got my new glasses prescription was so wrong could not see anything, wasn't even a blur was almost like someone else prescription they got sent back to remake. Just got them again prescription still wrong..was told ok we will do a new eye exam if glasses you receive then are still wrong our policy is for you to go to a different eye glass place....not hey we will get it right, nope go somewhere else ...like wtf??? I live remotely so is a hour drive to them and to just be told we will have you go somewhere else is so not good customer service like wtf???
February 28, 2026
Reply from Stanton Optical - Medford
Hello Kim. We're truly sorry to hear about your experience and that your glasses and prescription are not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Each employee has been very helpful and…
Each employee has been very helpful and kind every time ive been in there
February 28, 2026
Reply from Stanton Optical - Medford
Hello Kala, Thank you for your kind words! We're so glad to hear that our team has consistently provided helpful and kind service. We truly appreciate your loyalty and look forward to assisting you again soon!
Reply from Stanton Optical - Medford
Hello Jeanne, Thank you for the kind words! We’re thrilled to hear that you had a positive experience with our team. We appreciate your feedback and look forward to assisting you again soon!
Company was great and easy to use
Company was great and easy to use. Virtual visit was new, but it worked out rather well. I would use again.
February 12, 2026
Reply from Stanton Optical - Medford
Hello Leighann, Thank you for your feedback! We’re glad to hear your virtual visit went smoothly and that you found our service easy to use. We truly appreciate your kind words and look forward to serving you again!
I do love my new glasses
I do love my new glasses! But I had a terrible experience during my eye exam. The women performing the exam was having a bad day. She was beyond rude & short. I almost walked out in the middle of the exam! For this reason, I will probably not return to Stanton. It was very unprofessional. I understand having a bad day but you shouldn't let it impact the customer.
February 14, 2026
Reply from Stanton Optical - Medford
Hello Kristy! We’re glad you love your new glasses, and we're very sorry to hear about your experience during your eye exam. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Excellent customer care
I had an exceptional experience at the store. I received a free eye exam and my new glasses all within an hour. The fact they made the glasses right there in the shop really impressed me; they are lighter, feel much better, and are clearly well-made. I will definitely keep coming back here for my optometry needs and highly recommend them to anyone who needs eye care services.
A big thank you to the fantastic team, including the manager, Veronica M. at, for the great service.
December 27, 2025
Unprompted review
Reply from Stanton Optical - Medford
Hello Lady, thank you so much for sharing your experience! We’re thrilled to hear your visit was quick, smooth, and that you love your new glasses. Veronica M. and the entire team will be so happy to know their service made such a positive impact. We truly appreciate your recommendation and look forward to seeing you again!
Wrong lenses
I just wanted to get my handicapped son some glasses. I won’t go into the all details. But totally wrong lenses after the eye exam and excuses and time constraints for help to the problem.
October 3, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.