Stanton Optical - Merced Reviews 30

TrustScore 4 out of 5

4.1

3090 M St, 95348 Merced, CA, US


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Rated 2 out of 5 stars

The techs in the office should be more clear about how long it takes to get the glasses. How to find out about order status. Maybe STOP sending 3 or more text messages while the client is in the wait... See more

Rated 4 out of 5 stars

Great experience overall! Instore customer service is very good! Very professional inside, everytime. I would love if you had some clear plastic frame options for the 79.99 special. Overall a good... See more

Rated 5 out of 5 stars

The best thing I like about my visit is the quality of service, for that alone I am giving it a 5 stars rating. After getting my eye tested, I was fortunate to get Andres as my sales person. He answ... See more

Rated 5 out of 5 stars

I had a great experience at Stanton Optical. Andres provided excellent customer service—he was friendly, knowledgeable, and made the whole process smooth and easy. My glasses are working perfectly, an... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Merced

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

30 reviews

5-star
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Rated 2 out of 5 stars

Prices are right, Staff, not so much.

The techs in the office should be more clear about how long it takes to get the glasses. How to find out about order status. Maybe STOP sending 3 or more text messages while the client is in the waiting room then NOT SEND ONE WHEN THE ORDER IS READY. I have been dismayed by the customer service. Knowledgeable should come with courtesy.

April 13, 2026
Rated 1 out of 5 stars

My glasses cost over $800 and when I…

My glasses cost over $800 and when I went to get them frames were not fitting like the ones I picked and the lenses were not my prescription. I could not see out of them it was double vision and it is finals week at the college and I had to go buy Dollar tree glasses that worked just fine. So I am very very disappointed. They sent the glasses back to try to correct. We shall see.. or not. I may be asking for a refund if this is not corrected.

April 24, 2026
Rated 1 out of 5 stars

Do not go here

I would not recommend going here

February 3, 2026
Stanton Optical - Merced logo

Reply from Stanton Optical - Merced

Hello Elisha. We apologize for your negative experience and would like to understand what happened during your last visit. Please contact our support center at 877-518-5788 so we can assist you further.

Rated 5 out of 5 stars

I had a great experience at Stanton

I had a great experience at Stanton Optical. Andres provided excellent customer service—he was friendly, knowledgeable, and made the whole process smooth and easy. My glasses are working perfectly, and I couldn’t be happier with the results. Highly recommend!

April 3, 2026
Rated 5 out of 5 stars

The best thing I like about my visit is…

The best thing I like about my visit is the quality of service, for that alone I am giving it a 5 stars rating. After getting my eye tested, I was fortunate to get Andres as my sales person. He answered all my questions and gave quality responses. He calculated for me with 3 or more different variants if I were to choose certain frames and options. Furthermore, he noticed my glasses were not aligned correctly and offered to fix it. I get a free cleaning and new nose pads and were informed they offer it for free. I also asked about some issue my brother whom came in a week or so prior had, and were assured that everything will be handled. Andre is an excellent example of customer service, my visit was welcoming and informative. I would had rated a 6 stars if I can get a little additional discount, as my pair was on the expensive side.

March 21, 2026
Rated 4 out of 5 stars

Heavy accent+fast talking, overall good though.

Great experience overall! Instore customer service is very good! Very professional inside, everytime.

I would love if you had some clear plastic frame options for the 79.99 special. Overall a good experience, I'd give 5 stars if the provider's were less stressed on time so they didn't race their dialog script out so quickly because it's hard to understand everything and they left no time to ask a question after the exam. Rx seems good though.

March 25, 2026
Rated 1 out of 5 stars

i had to drive apx 70 mile one way…

i had to drive apx 70 mile one way expecting to get two pairs of glasses for $79. was charged $139 and only got one pair. i will have to drive back to merced when they come in. tried getting glasses at two other stores in fresno and clovis and kept getting the run around. would not advise anyone to go to any stanton optical store

March 24, 2026
Stanton Optical - Merced logo

Reply from Stanton Optical - Merced

Hello. We’re sorry to hear about your experience and any frustration by the need to travel such a long distance and any confusion regarding our promotions. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Miscommunication

The appointment is fine but there were no communication of when my glasses are coming in and it’s been 2 weeks and no glasses. I called and it said it was already ready and nothing.

March 23, 2026
Stanton Optical - Merced logo

Reply from Stanton Optical - Merced

Hello Jasmine, we're sorry to hear about the delay and the confusion regarding your order status. We understand how important it is to receive clear and timely updates. Thank you for your feedback—this will help us improve our service. We hope to have the opportunity to serve you better in the future.

Rated 3 out of 5 stars

Did not like the service when I P icked…

Did not like the service when I P icked up my glasses. Like they were to busy to make sure they were right. I gave you guys another try even though last time you said They were in no one could find them. When they finally did they were broken took them anyway because I needed them. You guys could learn service matters. In Costra Rica they made everything was right, First part of experience was good last was bad.

March 16, 2026
Stanton Optical - Merced logo

Reply from Stanton Optical - Merced

Hello Daniel. We appreciate you sharing your feedback and are glad to hear the first part of your visit was positive, and sorry to hear about the issues you experienced when picking up your glasses, including the difficulty locating them previously and the condition they were in when they were finally found. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

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