Stanton Optical - MetairieReviews 

41
TrustScore 4 out of 5

4.2

3660 Veterans Memorial Blvd, Suite B, 70002 Metairie, LA, US


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Rated 5 out of 5 stars

Mel the manager addressed all the issues we'd experienced and her flawless but personable professional demeanor and experience made the difference from being problem visits (we spent $1000+ on glasses... See more

Rated 5 out of 5 stars

Everyone was so kind and very helpful though out my process of getting new glasses. They even have same day prescriptions that’s the positive note . The front receptionist was absolutely amazing, she... See more

Rated 1 out of 5 stars

I had an appointment and left after one hour and a half. They took multiple walk-ins ahead of me. Metairie location really sucks. I think they have a racial issue. Never saw the zoom doctor.

Company replied

Rated 5 out of 5 stars

Mrs, Mel most of all, also rest of the staff,are very helpful and is moving fast as they can, the music is a little loud, but other than that, an awesome experience.

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3660 Veterans Memorial Blvd, Suite B, 70002, Metairie, LA, United States

  • (504) 285-3408
Promotion box for Stanton Optical - Metairie

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

41 reviews

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4.2

All reviews

(41)

12,710 reviews in the last 12 months

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Rated 1 out of 5 stars

I can’t see well out of my brand new glasses

These glasses were made weird, I cat really see out of them unless I tip my head back awkwardly far lol. Also they fit well when I tried them on in the store but once they came back with lenses in them, the arms were splayed out so far they can’t even go behind my ears. The optometrist tried to bend the arms in so they’d fit but they still constantly slip off and look weird cause the arms are so bowed. I don’t have insurance so these were bought out of pocket and were not cheap so I just have to live with it I guess

April 9, 2026
Rated 5 out of 5 stars

I’m so satisfied with my glasses!

I’m so satisfied with my glasses!! Great customer service and mostly the prescription is perfect!! I’ve been to several different places and they were not able to get my prescription correct. Other places have had me in a negative prescription and I couldn’t see anything. When I went to Stanton I was put in a positive prescription which was perfect. Thanks for being honest and giving me my correct prescription!! You’re the best!!

March 16, 2026
Rated 3 out of 5 stars

The wait time was terrible that day

I disliked the fact that we waited so long for the glasses to be done with no update. I literally had to get up and ask what was the hold up or should I just come back to pick up my son glasses. I was told I would get a call and there was no call back, I just showed up the next day. All of this is surprising because normally we would be in and out and barely a wait time. I’m only rating this experience but normally it’s a 5star rating.

March 7, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello Krystal. We’re sorry to hear about your recent experience and the delay in receiving your son’s glasses, as well as the lack of updates and follow-up communication. We’re glad to hear that your past visits have typically been positive, though we regret that this visit did not meet the usual standard. Your feedback about communication and wait times is important. Will be escalating this internally to ensure it's thoroughly reviewed.

Rated 1 out of 5 stars

They failed

I received a robotic greeting after being in the store for about 8 minutes of waiting. I had an appointment and was on time. I was prescribed the wrong type of contacts, but didn’t know until the next day due to not being given a fit test. The manager tried to make it right, but still no fit test offered when replacement test contacts given. Then received the wrong prescription when my contacts came in. It was the original prescription, it was the first one that was wrong.

March 16, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello Dawn, we’re very sorry to hear about the issues you encountered during your visit and that your prescription isn’t working as expected. Thank you for bringing this to our attention. We’ve escalated the situation for further review so we can address your concerns. We truly appreciate your feedback.

Rated 2 out of 5 stars

terrible

The exam was terrible, had way too much background noise with Spanish speakers planning a party. I had to do the entire exam twice with 2 different people. The waiting time to be helped in the lobby is insanely ridiculous. I received my glasses and still can’t see clearly.

March 10, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello. We're sorry to hear about your experience during the exam, the wait time, and the concerns with your glasses. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Good customer service

Good customer service

March 7, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello Melvin! We’re glad to hear you had a positive experience with our customer service. We appreciate your support!

Rated 4 out of 5 stars

Prices too high

March 6, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello, Thank you for your feedback. We appreciate you sharing your thoughts with us.

Rated 5 out of 5 stars

Polite and helpful.

Polite and helpful.

March 5, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello Darleen! Thank you! We’re glad our team was polite and helpful during your visit!

Rated 5 out of 5 stars

I am very pleased with my services at your facility.

I am very pleased with my services at Stanton Optical. Both representatives were very friendly and helpful. The first representative was in training that was very knowledgeable about the services making me feel comfortable. The second representative made sure she addressed all of my needs when I picked up the glasses. I look forward to using the services again.

March 3, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello Michelle! We’re thrilled to hear that you had such a positive experience. We truly appreciate your support and look forward to serving you again in the future. Enjoy your new glasses!

Rated 5 out of 5 stars

Everyone was so nice and helpful

Everyone was so nice and helpful. We are happy with the frames we picked out. I was able to get eye exams for myself and my 2 children I also saved a lot of money with the promotion. Thank you so much.:-D

February 26, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello Tennille! We’re thrilled our team could help you and your children find the perfect frames, provide exams, and save with our promotion. We truly appreciate your support and look forward to seeing your family again!

Rated 5 out of 5 stars

Friendly and informative service

Friendly and informative service . They know what they are doing.

February 23, 2026
Stanton Optical - Metairie logo

Reply from Stanton Optical - Metairie

Hello Bruce! We’re glad our team provided friendly and informative service and that you felt confident in their expertise. We truly appreciate your support!

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