Stanton Optical - Midland Reviews 22

TrustScore 3.5 out of 5

3.3

3110 N Loop 250 W, #200, 79707 Midland, TX, US


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See what reviewers are saying

Rated 1 out of 5 stars

Your promotion is fraudulent as it is only available to those without insurance. It cost me an additional $200 and I got only 1 pair of glasses which by the way they came in late. The people that work... See more

Rated 5 out of 5 stars

Great customer service and help when picking out my glasses. Made the process of picking a second pair easier

Company replied

Rated 5 out of 5 stars

Staff were very pleasant and attentive. Will continue to go there as long as they continue their awesome service.

Company replied

Rated 5 out of 5 stars

The staff was very friendly. And we loved the selection you all had. We will definitely be back again.


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3110 N Loop 250 W, #200, 79707, Midland, TX, United States

  • (432) 207-3759
Promotion box for Stanton Optical - Midland

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.3

Average

TrustScore 3.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Your promotion is fraudulent as it is…

Your promotion is fraudulent as it is only available to those without insurance. It cost me an additional $200 and I got only 1 pair of glasses which by the way they came in late. The people that work there are friendly but were not helpful when it came to your fraudulent promo.

April 27, 2026
Rated 1 out of 5 stars

They try to upsell you on things you…

They try to upsell you on things you don’t need. Told me they saw a shadow in my eye scan and for an additional $39 they would do another scan to see if it was anything to be concerned about. After I chose my frames they told me to come back. I came back for my glasses and since I was wearing contacts I didn’t try them on. When I got home and put them on, I saw exactly how I saw with no glasses or contacts. I was furious. Went back and they were so surprised how that could happen and insisted it was the right prescription. I now have to wait two weeks for my glasses.

April 10, 2026
Rated 1 out of 5 stars

The whole process was not professional…

The whole process was not professional or personal at all. I was not told that specialty glasses would take two weeks or more to arrive until the end of the process. I pick up my glasses, and they are handed to me. No, how do they fit? How do you see in them? Any adjustments that need to be made? How do you like them? Nothing just here you go. I would not recommend Stanton Optical, and I will not use them again.

March 19, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Lisa. We’re sorry to hear about your experience and that the process did not feel professional or personal during your visit. We also regret that the turnaround time for your specialty glasses was not clearly communicated earlier and that you did not receive assistance with fitting or adjustments at pickup. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

To get the order right and explain everything correctly,

Order to of the same glasses and didn't have the correct glasses. Im very disappointed

March 3, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Guadalupe. We’re sorry to hear about your experience and the disappointment with receiving glasses that were not the correct ones you ordered. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Terrible front office service

Terrible front office service. It took 5 weeks to complete my order.

March 19, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Richard, we’re sorry to hear about the delays and the concerns with your visit. Your input helps us continue improving our service, and we appreciate you taking the time to share your feedback. We hope to have the opportunity to better serve you in the future.

Rated 3 out of 5 stars

Just the two hours seemed long for the…

Just the two hours seemed long for the appointment

March 19, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Nevaeh. We're sorry to hear about your experience and the wait time during your appointment. Your comments are valuable as we continue working to improve the efficiency of our visits and overall customer experience. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

They need better customer service training.

The girls in the back who help with the exam were good. The girls up front who help with the frames were judgy and rude couldn't even Crack a smile and seemed like they were too good for this job no customer etiquette. Definitely will NOT return.

February 23, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Bianca. We’re glad to hear the team assisting with the exam provided a positive experience, but we’re sorry to learn that your interaction at the front did not meet your expectations. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Great customer service and help when…

Great customer service and help when picking out my glasses. Made the process of picking a second pair easier

February 20, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Tatyana! We're glad the process was quick and easy, and we appreciate your loyalty over the years. We look forward to seeing you in the future!

Rated 5 out of 5 stars

Always great service

February 20, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Jose! Thank you for your feedback! We're glad to hear you always receive great service. We appreciate your support!

Rated 1 out of 5 stars

Find other place to go

The date that my daughter went she had to wait 2:30 and the lady there was no friendly. Then I got the email that my order was ready when she went they had a problem with the glasses so she couldn’t get them at the time and we still are waiting on her lenses prescriptions she can see now short distance so that means that she has to go back, honestly st this point i just would like a refund so we don have to deal with this issues

February 23, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Daniellys, we’re very sorry to hear about the long wait your daughter experienced and the issues with her glasses when she returned to pick them up. We appreciate you bringing this to our attention. Please contact our support center at 877-518-5788 so we can assist you further.

Rated 5 out of 5 stars

We’re very nice and quick

We’re very nice and quick. So far no complaints

February 25, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Jennifer, Thank you for your feedback! We’re glad our team was nice and quick, and that your experience has been smooth so far. We truly appreciate your support and look forward to seeing you again!

Rated 1 out of 5 stars

This place is a scam

February 20, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hi Mario, we're sorry to hear about your experience and would really appreciate the chance to learn more. Please feel free to contact us at 877-518-5788 so we can gather more details and work toward a resolution together.

Rated 5 out of 5 stars

Staff were very pleasant and attentive

Staff were very pleasant and attentive. Will continue to go there as long as they continue their awesome service.

February 20, 2026
Stanton Optical - Midland logo

Reply from Stanton Optical - Midland

Hello Frances! We’re glad our staff was pleasant and attentive, and we’re thrilled to hear you’ll continue visiting us. We look forward to seeing you again!

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