Stanton Optical - North Charleston Reviews 

56
TrustScore 4.5 out of 5

4.3

7631 Rivers Ave, 29406 North Charleston, SC, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Not that anything really went wrong but the sales clerk spent a lot of time talking me out of the glasses I wanted bc of price instead of trying to find a way to get the frames as cheap as possible, s... See more

Company replied

Rated 5 out of 5 stars

Probably the best experience I've had getting an eye exam and new glasses. It was quick, the staff was friendly and they had glasses that fit while actually looking good. They repaired one of my pre... See more

Rated 5 out of 5 stars

Lucas is. the absolute best!! Practically runs a one man show with perfection.

Company replied

Rated 5 out of 5 stars

I would give Stanton Optical 10 stars if I could. After a horrendous experience at America’s Best, including a 3 week waiting period to hear back about my contact order, Stanton not only had a same da... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 7631 Rivers Ave, 29406, North Charleston, SC, United States

  • 8433234929
Promotion box for Stanton Optical - North Charleston

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(56)

13,763 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I don't notice any difference after I…

I don't notice any difference after I start taking your products and I would like my money back and discontinued any further orders

March 25, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello Toney. We're sorry to hear about your experience and the products bought did not meet your expectations. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 2 out of 5 stars

The only friendly person that works…

The only friendly person that works there is the guy with the glasses. The lady with the curly hair who I believe is a manager is very rude and inconsiderate.

March 19, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello. We’re sorry to hear about your experience and that your visit did not meet expectations. Providing respectful and helpful service to every customer is very important to us. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 2 out of 5 stars

Next time I will go to America's Best.

estimated Delivery of contact lens was wrong. Then no one called me when were ready. Then the wrong lenses were sent for left eye. They should have been momvision: for reading not distance. So now I have to wait another long week. I found contacts $120 cheaper online. They did match prices. This is the only reason I am giving two stars. I would NOT recommend.

March 13, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello Nicole. We sincerely apologize for the delays, lack of communication, and the error with your contact lenses. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Melissa and her staff and absolutely…

Melissa and her staff and absolutely amazing! Words can not express how much they made the experience so peaceful. When it came to picking out a pair of glasses with all they have to offer and chose from Melissa was like my personal stylist. She got me in exactly what I was looking for. Will definitely be back!

March 13, 2026
Rated 5 out of 5 stars

Wonderful experience from beginning to…

Wonderful experience from beginning to end - highly recommend! I can't remember thier names ( I'm sorry) but the two red head ladies provided great customer service - had my glasses in less than an hour!

March 13, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello Katie! We’re thrilled to hear you had a great experience from start to finish and that your glasses were ready so quickly. We’ll be sure to pass along your kind words to our team, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Great customer service

Great customer service

March 9, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello Bobby! Thank you for your feedback! We're glad you received great customer service. We appreciate your support!

Rated 5 out of 5 stars

The provider was very knowledgeable and…

The provider was very knowledgeable and was able to correct my vision troubles by switching me to bifocals which I didn't even realize I needed they also have a large selection of glasses to pick from plus by using there website I was able to do virtual try on before I even got there

March 6, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello Marie! We’re thrilled our provider was able to help correct your vision and guide you to the right solution. It’s great to hear you also enjoyed our wide selection of glasses and found the virtual try-on feature helpful. We truly appreciate your kind words!

Rated 5 out of 5 stars

Went far above and beyond to correct a…

Went far above and beyond to correct a miscommunication that I think was on my end but still make it more than right.

March 4, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Thank you for your feedback! We’re glad our team was able to go above and beyond to make things right. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Fast and friendly service. Alyssa was the best!! :)

10/10 service. The whole team was fast and friendly. Ms. Alyssa was very helpful and knowledgeable! :) would definitely come back!

February 28, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello Lindsey, Thank you so much for the amazing feedback! We’re thrilled to hear you received 10/10 service and that the team was fast and friendly. We’ll be sure to share your kind words with Ms. Alyssa — she’ll truly appreciate it. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Perfect fit

The staff was friendly

February 26, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello, Thank you for your feedback! We’re glad to hear our staff made your visit friendly and welcoming. We look forward to seeing you again!

Rated 1 out of 5 stars

I received an eye infection from my…

I received an eye infection from my location and when I called to the facility know the manager did not care.

February 23, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello Charles. We're sorry to hear about your experience and the concerns you raised. Patient health and safety are very important to us, and we take matters like this seriously. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Quick easy

Walked out in an hour with new glasses

February 23, 2026
Stanton Optical - North Charleston logo

Reply from Stanton Optical - North Charleston

Hello Jake! We’re glad you were able to get your new glasses so quickly. We appreciate your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look