Stanton Optical - Onalaska Reviews 

66
•
TrustScore 4.5 out of 5

4.5

9362 WI-16, 54650 Onalaska, WI, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everyone was professional and took their time with me. They informed me of the promo that saved me money. I was able to buy two pairs instead of one and that my satisfaction is guaranteed. It was my p... See more

Rated 5 out of 5 stars

Joni the manager and her crew did a great job of making me comfortable, since it's my first pair of glasses. The eye exam was very thorough. Ms Joni helped me pick out frames that looked good and fit... See more

Rated 3 out of 5 stars

Exam went well like before. However, after purchasing new glasses, I only wished somebody their knew exactly what to do and walk me through the entire process of submitting a rebate. I did happen to f... See more

Company replied

Rated 5 out of 5 stars

The staff was very kind and accommodated us promptly, despite our slight delay for the scheduled appointment. They communicated their procedures clearly, and the recommendation for my daughter's glass... See more


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Onalaska

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(66)

22,389 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly

Friendly, helpful, quick

November 3, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Greg, thank you for your kind review. We’re pleased to hear you found the service friendly, helpful, and quick. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Everyone was professional and took…

Everyone was professional and took their time with me. They informed me of the promo that saved me money. I was able to buy two pairs instead of one and that my satisfaction is guaranteed. It was my pleasure to do business there. I will highly recommend Stanton.

October 29, 2026
Rated 3 out of 5 stars

Disliked being told one thing over the…

Disliked being told one thing over the phone about my price for two pairs of glasses and then after making my appointment and getting their paid over $300.00 more then was told.

October 23, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Ricky. We're sorry to hear about your experience. Pricing may vary depending on your prescription, product selection, and additional enhancements, and we are committed to providing clear information about pricing, promotions, and available eyewear options so customers can make informed decisions. We've escalated this internally for further review and appreciate your feedback.

Rated 5 out of 5 stars

Joni the manager and her crew did a…

Joni the manager and her crew did a great job of making me comfortable, since it's my first pair of glasses. The eye exam was very thorough. Ms Joni helped me pick out frames that looked good and fitted my face as well as my prescription. When the glasses came in she made sure that they fitted probably. Very pleased with the experience.

October 10, 2026
Rated 3 out of 5 stars

They double and triple book time slots, be prepared to wait!

Scheduled for 1230, came at 1220. 3 people walked in just before us. It was unclear if they were a walk in or quadruple booked with us at 1230 but we were finally seen about one hour later. The tech said that corporate books more than one person per appointment time? Our tech was nice and obviously stressed, however if this is really corporates policy to book 4 people for one appointment time slot - then you need to change your methods. Go to something like cost cutter, you check in, they call you back, you OBVIOUSLY know you are in a que- you know you will have to wait. You need your times filled and I get that, but our time is valuable also. Charge the people that no show not the ones who arrive on time and early. For the second time very dissatisfied with Stanton optical and do not recommend there services. Will give them props for same day optometrist availability . . . but I am not sure the tradeoff is worth it.

October 3, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Teri. We're sorry to hear your visit didn't go as expected. Our goal is to provide timely care, convenient scheduling, and clear communication regarding appointment availability and wait times so patients know what to expect and receive quality service throughout their visit. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Amazing service

The staff was very kind and accommodated us promptly, despite our slight delay for the scheduled appointment. They communicated their procedures clearly, and the recommendation for my daughter's glasses was excellent. She is very pleased with her new frames.

September 22, 2026
Rated 5 out of 5 stars

It was a.joy

It was a.joy. The people were friendly, very competant, it was clean and time wise very quick. I would go there again and I would tell other people the same. It was a good experience and my glasses are great.

September 4, 2026
Rated 5 out of 5 stars

Timing that we received our glasses

Timing that we received our glasses. The adjusting of our glasses. The honesty of the sales personnel.

August 24, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Frank! We're delighted to hear you were pleased with the quick turnaround on your glasses, the adjustments made to ensure a comfortable fit, and the honesty of our team. We truly appreciate your trust and look forward to helping you again in the future!

Rated 5 out of 5 stars

Lovely service

It was my first time getting an eye exam, and I have never had glasses before. These guys took care of me every step of the way! The lady who did the exam was very nice and professional, and the lady that helped me pick out my glasses was very kind and helpful!! 10/10 would recommend :) thank you!

August 18, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Hailey! We're so glad to hear our team made your first eye exam and glasses experience comfortable and easy from start to finish. It's great to know everyone was kind, professional, and helpful along the way. We truly appreciate your 10/10 recommendation and look forward to serving you again!

Rated 2 out of 5 stars

Something seems wrong!

I received my order 1 week after my appt. My new lenses were ok but I was struggling to focus when using my bifocals. Today, day 2, I can hardly focus at all with either my bifocal or the regular(distance?) part of the lense. 😟

August 14, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Judith. We sincerely apologize that you’re having difficulty focusing with your new lenses. This is not representative of the level of service and care we strive to provide. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

I purchased two sets of glasses for the…

I purchased two sets of glasses for the advertised special price. I was charged what the ad said and they did not try to up-sell me on anything.
Very satisfied.

July 22, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hi Patrick! We're delighted to hear you received exactly the advertised offer with no pressure or upselling. Providing transparent pricing and a hassle-free experience is very important to us. We truly appreciate your support and are so glad you're satisfied with your new glasses.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look