Stanton Optical - Onalaska Reviews 

42
TrustScore 4.5 out of 5

4.4

9362 WI-16, 54650 Onalaska, WI, US


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Rated 5 out of 5 stars

Great customer service. They got me in right away for an eye exam and pulled up my prior info making it easy to order my new glasses.I just got the glasses yesterday and I’m very pleased with how they... See more

Company replied

Rated 3 out of 5 stars

Exam went well like before. However, after purchasing new glasses, I only wished somebody their knew exactly what to do and walk me through the entire process of submitting a rebate. I did happen to f... See more

Company replied

Rated 5 out of 5 stars

From the first visit the gal that helped me was super nice and welcoming ! The gal that did my eye exam was also amazing - quick and professional! I picked up my glasss and the gentleman was supe... See more

Company replied

Rated 5 out of 5 stars

Stanton has been very helpful with getting me the perfect pair of frames and lens. Had an issue with the original pair and after a couple of issues they recommend changing frame. Best decision ever. V... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Onalaska

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.4

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.4

All reviews

(42)

13,763 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service. They got me in right away for an eye exam and pulled up my prior info making it easy to order my new glasses.I just got the glasses yesterday and I’m very pleased with how they feel and how well I am seeing.

June 29, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Suzanne! We're glad our team was able to get you in quickly, make the ordering process easy, and help you find glasses that fit well and provide great vision. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hi Larry. Thank you for your review! We're happy to hear you received fast service and that we did a great job. We appreciate your kind feedback and look forward to helping you again in the future! 😊👓

Rated 5 out of 5 stars

It was great the staff was awesome

It was great the staff was awesome

June 24, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Jesse, Thank you for your kind feedback! We’re so glad to hear you had a great experience and that our staff was awesome. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Emanuel, Thank you for your kind feedback! We’re so glad to hear you received excellent customer care and service. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

It was fantastic from start to finish

It was fantastic from start to finish

June 19, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Mary! ! We're so glad to hear your experience was fantastic from start to finish. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

From the first visit the gal that…

From the first visit the gal that helped me was super nice and welcoming !
The gal that did my eye exam was also amazing - quick and professional!
I picked up my glasss and the gentleman was super nice as well !
Very nice staff and customer service is outstanding !

June 11, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Becky! Thank you so much for your kind and detailed review. We are truly happy to hear that every part of your visit, from check in to your eye exam and pickup, was such a positive experience. It means a lot to know our team made you feel welcomed and cared for throughout. Your words about our staff and customer service truly mean a lot to us.

Rated 3 out of 5 stars

Exam And Rebate

Exam went well like before. However, after purchasing new glasses, I only wished somebody their knew exactly what to do and walk me through the entire process of submitting a rebate. I did happen to figure it out on my own time afterwards, but still wished someone their could have assisted me all the way.

May 5, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Josh, we’re glad to hear that your exam went well and that your overall experience was positive. We also understand your concerns regarding the rebate process and the lack of guidance provided after your purchase. This is not the level of service we strive to provide, and we appreciate you bringing this to our attention. We’ve escalated this situation for further review so we can address your concerns. Thank you for your valuable feedback.

Rated 5 out of 5 stars

Excellent Customer Service (and saved me money, too).

I heard there was a 50% off sale and I called to see if I needed a new exam; I had just had one last summer.

The person on the phone said no, so I headed in for a pair of sunglasses and I picked out my frames when I walked in the door. The salesperson told me how much, then she thought a minute, did some figuring, and told me to go get another pair of frames. She figured out how to get me the sunglasses AND a new (another) pair of glasses for LESS THAN just a pair of sunglasses.

When I went to pick them up, they were ready for me and the staff was nicer than nice. Picking them up took me less than 5 minutes. Yay!

June 3, 2026
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Terri! We’re so glad to hear our team was able to help you save money and find the best value for your eyewear. It’s great that the process was smooth from start to finish and that pickup was quick and easy. We truly appreciate your kind words and look forward to seeing you again!

Rated 1 out of 5 stars

Place had bugs crawlingall over

Place had bugs crawlingall over. Staff was very rude, tried to sell me something that I didn't need. Told me that I couldn't do the deal I went in for because it didn't cover the right lenses. Very poor selection of frames, and only half were even displayed.

May 16, 2026
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Reply from Stanton Optical - Onalaska

Hello Lj, we’re sorry to hear about your experience and that our frame selection and visit did not meet your expectations. We understand your concerns regarding the store environment, customer service, and product recommendations. We strive to offer a wide variety of frames at competitive prices, and it’s disappointing to know we fell short. Thank you for bringing this to our attention—we’ll be escalating your feedback internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback and the opportunity to improve.

Rated 1 out of 5 stars

Wasn't told about buying the lens…

Wasn't told about buying the lens replacement insurance, got a scratch on my lens and they said too bad too sad. There's nothing they could do for me.I could not buy one lens.I had to buy an entire new pair of glasses. They wouldn't even come to the front counter to look at them

December 19, 2025
Unprompted review
Stanton Optical - Onalaska logo

Reply from Stanton Optical - Onalaska

Hello Bob, we’re sorry to hear about your experience with the scratched lens and the concerns about your replacement options. We understand how frustrating it can be when coverage details and replacement policies are unclear, especially when you’re trying to resolve an issue with your glasses. Thank you for bringing this to our attention, as it helps us improve our services. We hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Very friendly staff and excellent…

Very friendly staff and excellent service. Purchased my glasses and it only took a half hour and was able to take them home the same day. I’m going to be purchasing more glasses from them in the future as they also
Have a nice selection to choose from.

April 30, 2026

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