Stanton Optical - San Antonio (City Base) Reviews 

65
TrustScore 3.5 out of 5

3.6

3166 SE Military Dr, #B105, 78223 San Antonio, TX, US


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Rated 2 out of 5 stars

I have progressive glasses with all the anti glare and been back to y’all 3 times because my glasses do not transition when I am outside or at all just told I need to be out in the sun more well I wor... See more

Company replied

Rated 5 out of 5 stars

My experience was great when I got my eyes exam but when it was time to get my glasses that fitted my prescription . Without insurance The price was really expensive and out of our pocket range I was... See more

Rated 5 out of 5 stars

Want to thank Ally for making it right for my husband prescription and glasses that previously were unusable.Thank you Ally for everything and will recommend this place 100% .

Company replied

Rated 5 out of 5 stars

Jackie and Ally were the Best at helping my daughter out with my little girls glasses. I was very grateful for the financial assistance for Veterans. I can’t Thank Jackie and Ally enough for All their... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3166 SE Military Dr, #B105, 78223, San Antonio, TX, United States

  • 2107421897
Promotion box for Stanton Optical - San Antonio (City Base)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.6

Average

TrustScore 3.5 out of 5

65 reviews

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3.6

All reviews

(65)

16,115 reviews in the last 12 months

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Rated 5 out of 5 stars

The people that work there are so nice

The people that work there are so nice. Especially Aly.

July 24, 2026
Stanton Optical - San Antonio (City Base) logo

Reply from Stanton Optical - San Antonio (City Base)

Hi Shelley! We're so glad to hear you had a great experience with our team. Aly will be thrilled to know she made such a positive impression. We truly appreciate your support and thank you for choosing us!

Rated 5 out of 5 stars

The lady was very nice and talked me…

The lady was very nice and talked me through everything

August 8, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Gilbert, We’re glad she was so friendly and took the time to walk you through everything. We truly appreciate your support!

Rated 5 out of 5 stars

Jackie was very nice and fast at what…

Jackie was very nice and fast at what she does. She had me in and out in no time. She was very helpful. So ask for Jackie!!!

August 4, 2026
Unprompted review
Stanton Optical - San Antonio (City Base) logo

Reply from Stanton Optical - San Antonio (City Base)

Hello Satanoh! We’re glad to hear Jackie provided friendly, fast, and helpful service during your visit. We appreciate your kind words and will be sure to share your recognition with her!

Rated 2 out of 5 stars

Not satisfied

I have progressive glasses with all the anti glare and been back to y’all 3 times because my glasses do not transition when I am outside or at all just told I need to be out in the sun more well I work outside and still nothing I want this fixed or my money back very dissatisfaction customer. Rebecca Sanchez

July 15, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Rebecca, we’re truly sorry to hear that your glasses aren’t performing as expected and that your concerns haven’t been resolved despite multiple visits. We understand how frustrating this must be, and this isn’t the level of service or professionalism we aim to provide. We’ve escalated your situation for further review so we can address your concerns. Thank you so much for sharing your feedback with us.

Rated 5 out of 5 stars

The Staff is absolutely top tier

The Staff is absolutely top tier, I felt like they actually cared that my only pair of glasses were broken! They did all they could to help me and I was really happy with their service!

July 29, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Eric! We’re so glad our team was able to assist you and make you feel supported during your visit. We appreciate your kind words and are happy to hear you were pleased with the service you received!

Rated 5 out of 5 stars

Ally was very helpful

Ally was very helpful! We appreciate all her assistance - she went above and beyond!

July 28, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Victoria! We’re happy to hear Ally provided helpful service and went above and beyond to assist you. We appreciate you sharing your experience with us!

Rated 5 out of 5 stars

Everyone was very professional and I…

Everyone was very professional and I felt attended.

July 10, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hi Gabriel! We're glad to hear our team provided professional service and made you feel well attended throughout your visit. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

The person that help me was very helpful

The person that help me was very helpful

July 26, 2026
Stanton Optical - San Antonio (City Base) logo

Reply from Stanton Optical - San Antonio (City Base)

Hello! We're glad our team member provided helpful service during your visit. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Had a great experience

Had a great experience. Been here many times to this location and everything is always good.

July 25, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Jessica! We're glad you've had great experiences with us and that our team consistently provides excellent service. We appreciate your loyalty and look forward to assisting you again!

Rated 5 out of 5 stars

Great employees and quick and efficient…

Great employees and quick and efficient service. Plus, so many frames and styles to choose from makes for a wonderful experience and price!

July 23, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hi Yolanda. Thank you for your wonderful review! We're so glad to hear our team provided quick, efficient service and that you enjoyed our wide selection of frames and styles. We appreciate your kind words and look forward to helping you again in the future!

Rated 5 out of 5 stars

Want to thank Ally for making it right…

Want to thank Ally for making it right for my husband prescription and glasses that previously were unusable.Thank you Ally for everything and will recommend this place 100% .

July 16, 2026
Unprompted review
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Reply from Stanton Optical - San Antonio (City Base)

Hello Janet! We're so glad Ally was able to resolve your husband's prescription and glasses concerns and turn the experience into a positive one. We truly appreciate your kind words and your 100% recommendation, and we'll be sure to share your feedback with Ally. We look forward to assisting you and your husband again!

Rated 5 out of 5 stars

Excellent service

Great customer service, and very helpful

July 14, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Rhyder! We're glad you received great customer service and helpful assistance during your visit. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the company. Everything was great. I love my glasses

Thank you again

June 30, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Samuel! We're so glad you had a great experience and that you love your new glasses. We appreciate your kind words and look forward to seeing you again!

Rated 1 out of 5 stars

Customer Service was not the greatest…

Customer Service was not the great actually they lied.They did anything they could just to make the sale and then when it finally came to it, it was all a lie with the were telling us. Took three weeks to get my glasses. Just terrible Customer Service I would NOT recommend this branch to anybody.

June 27, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Robert, we're glad to hear that you found the service great. We're really sorry that your experience didn't fully meet your expectations. We understand your concerns about communication during the sales process and the delay in receiving your glasses. While we always aim to complete orders as quickly as possible, sometimes prescription requirements can lead to unexpected delays. This isn’t the level of service we strive for, and we’ll be escalating your feedback internally to ensure it’s thoroughly reviewed. Thank you so much for sharing your experience with us.

Rated 2 out of 5 stars

This place is bait and switch.They…

This place is bait and switch.They offer "same day" glasses, but neither myself nor anyone else who was there were getting their glasses same day. Also, they have these "two for one sales." The total cost was initially almost $800 with insurance. I asked for my prescription and then I wanted to just order glasses from Zenni. They went round and round eventually I got one pair of glasses for about $150. Meanwhile, I went home with my prescription and ordered a pair of glasses from Zenni. They were about $125. They came in about 5 days. It took almost 10 days to get my glasses from these people. What a mess. Next time, I will try to get a prescription from an independent optometrist and then just go the Zenni route. I'm giving this place oltwo stars instead of one because the ladies who helped me really did try to bring down the costs for me, but overall I felt there were bait and switch tactics going on because no one was getting same day glasses as far as I could tell, and I went there because I had lost my only pair and desperately needed a new pair.

June 11, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Patty, we’re sorry to hear that your experience didn’t meet your expectations. We understand your concerns about same-day service, pricing, promotions, and the time it took to receive your glasses. Depending on your prescription, product selection, and any additional upgrades, both package pricing and same-day service availability may vary. Please note that most of our special offers can’t be combined with insurance or other discounts. Thank you for bringing this to our attention. We appreciate your feedback and we hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Quick service

Quick service, staff friendly

June 25, 2026
Stanton Optical - San Antonio (City Base) logo

Reply from Stanton Optical - San Antonio (City Base)

Hi Sheri. Thank you for your feedback! We’re glad to hear you received quick service and found our staff friendly. We truly appreciate your support and look forward to helping you again soon!

Rated 1 out of 5 stars

First time customer glasses had a crack…

First time customer glasses had a crack in the lens corner on the first day; I did not say anything because I thought it was more plastic wrap (or whatever was all around the edges of the lenses) but it was a crack. Brand new cracked glasses. Plus I am not sure the exam was accurate. Its ok, I am getting use to the service in south texas.

June 6, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Jason. We’re sorry to hear about your experience, especially as a first-time customer. We understand your concerns regarding the condition of your glasses and your questions about the accuracy of your exam. This does not reflect the level of care we aim to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

My prescription was wrong

My prescription was wrong. The doctor kept telling me to read what I can when I said I couldn't see anything. Luckily the gentleman who was helping me was very friendly and understanding or the review would've been worse. If my prescription isn't right the second time then I'm going to be extremely upset.

June 20, 2026
Stanton Optical - San Antonio (City Base) logo

Reply from Stanton Optical - San Antonio (City Base)

Hello Meagan. We sincerely apologize for the frustration and concern you experienced regarding your prescription. We understand how discouraging it is to go through an eye exam and feel that your vision concerns were not fully addressed. Please know all prescriptions are reviewed and signed by a licensed doctor. We are glad to hear that the team member assisting you was friendly and understanding, and we appreciate you recognizing his efforts. However, we regret that your overall experience did not meet expectations. We appreciate your feedback, as it helps us continue improving our service and processes.

Rated 5 out of 5 stars
Stanton Optical - San Antonio (City Base) logo

Reply from Stanton Optical - San Antonio (City Base)

Hi Marianna. Thank you for your kind feedback! We’re glad you enjoyed the respectful and friendly atmosphere—we truly appreciate your support and look forward to seeing you again!

Rated 3 out of 5 stars

Sell the customer what they want

Sell the customer what they want , not what the clerk or company wants

May 28, 2026
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Reply from Stanton Optical - San Antonio (City Base)

Hello Michelle. We’re sorry to hear about your experience and understand your concerns about feeling that your preferences were not prioritized during your visit. This is not the experience we want for our customers. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

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