Everyone here was so nice and friendly but Sergio is a awsome individual I can not express my deepest gratitude for him helping me get my glasses and not looking down on me because of my financial sit... See more
Company replied
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Everyone here was so nice and friendly but Sergio is a awsome individual I can not express my deepest gratitude for him helping me get my glasses and not looking down on me because of my financial sit... See more
Company replied
The first visit was great, EXCEPT for the pricing is a little much$700 for 2 pairs of glasses & I picked the cheapest frames & was charged for the eye exam as well. They were friendly & helpful. The... See more
Company replied
The staff were very welcoming and professional. Though I was a walk-in, they fit me in and saw me quickly. I was able to take advantage of the promotion to have an eye exam and 2 glasses order for $79... See more
Company replied
Great service! Sergio was fantastic with helping out and giving us the best pricing! Very helpful throughout the process. Would definitely recommend coming to this location.
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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1829 SW Military Dr, 78221, San Antonio, TX, United States

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My sons glasses work okay he says, but mine are definitely not the right prescription and I was informed that I need to go get my eyes checked at an optometrist, and so does my son to make sure the prescription is going to work. So now I am out of pocket not only for the glasses but I have to pay for two more visits. I truly wish someone had said, we need to send you to an optometrist because we aren’t sure your prescription can be handled by us due to the depth of it. Sadly, I can’t see out of one side, it’s extremely blurry, but when I use both eyes it does bring things into a better focus. Customer service was amazing, cost I incurred wasn’t planned and now more out of pocket expense truly makes me wish I had gone to a doctors office instead. The virtual thing may work if you don’t have vision issues, and I am sure most do well with this but it’s unfortunate that we were not aware of cost nor the need to go to another doctor at our expense prior to going into debt with this company.
The customer service is always on point. Everyone is so nice and friendly.
It was My pleasure doing business with You Happy Customer
The fact that they items did not arrive at the same time

Reply from Stanton Optical - San Antonio (I-35 & SW Military)
It was almost closing time the workers where all very patient and helpful with no rush , they gave me options and explain everything very well
I have told the woman who attended me I wanted the two frames for $79 and she said she did. I called and she just put me one pair and it costs me close to $400. Never go here and never will return.

Reply from Stanton Optical - San Antonio (I-35 & SW Military)

Reply from Stanton Optical - San Antonio (I-35 & SW Military)
I have a great experience they are very helpful and very professional made me feel welcome

Reply from Stanton Optical - San Antonio (I-35 & SW Military)

Reply from Stanton Optical - San Antonio (I-35 & SW Military)

Reply from Stanton Optical - San Antonio (I-35 & SW Military)

Reply from Stanton Optical - San Antonio (I-35 & SW Military)

Reply from Stanton Optical - San Antonio (I-35 & SW Military)
Everyone was great there laid back and profesional. Especially maria there , she was great helped me to the end . Overall great customer service to everybody. Thsnkyou stanton.

Reply from Stanton Optical - San Antonio (I-35 & SW Military)
Received my glasses quick, wasn’t expecting that. Staff is great . Thanks ladies keep up the great hospitality 👌🏼

Reply from Stanton Optical - San Antonio (I-35 & SW Military)
Just your first question "what went wrong wrong this time: assumes a lot. My first time there wish I had not walked in. Only wanted the 2 for $79 deal but I got upsold and walked out with what I thought was for $1300.00 but paperwork refers to $2600.00. Talk about bait and switch. The video optomitrist was aweful, a bully, I had to get a second one. Then I don't understand the two price differnceces. I won't see my glasses for at least two weeks, so much for conveniece. I did make a payment of $410.00. They only wanted $10.00. Which was odd to me. I just want my money back. I opened a complaint with the BBB. The only ok about the visit was the lady helping me, very attentive.

Reply from Stanton Optical - San Antonio (I-35 & SW Military)
Didn’t want to teach me to put in contacts I had to use YouTube and I still don’t know how to use them

Reply from Stanton Optical - San Antonio (I-35 & SW Military)
Prices seem high and they add on a lot of extras they charge you for. Their $45 'club fee' was never mentioned to me, just added on to my bill.

Reply from Stanton Optical - San Antonio (I-35 & SW Military)
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