Stanton Optical - San Diego (Stonecrest) Reviews 

68
TrustScore 3.5 out of 5

3.7

3460 Murphy Canyon Rd, 92123 San Diego, CA, US


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Rated 3 out of 5 stars

I purchased 2 pairs of glasses at your store and had to wait 2 weeks for them to be made. I went back to the location to pick them up, and only one pair could not be found. The glasses were deliver... See more

Company replied

Rated 5 out of 5 stars

They were awesome. They gave me a paper with the right prescription for my eyes and I got my glasses in a week and a half. Plus they let make partial payments. This place deserves a round of applause... See more

Company replied

Rated 5 out of 5 stars

Great help the staff is wonderful and efficient!! Could not have been a better experience!!!

Company replied

Rated 4 out of 5 stars

Employees were very friendly & knowledgeable. The virtual vision exam was different but not bad at all. I never did get a chance to talk to the actual doctor. My only complaint is the waiting around.... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3460 Murphy Canyon Rd, 92123, San Diego, CA, United States

  • (619) 722-5616
Promotion box for Stanton Optical - San Diego (Stonecrest)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.7

Average

TrustScore 3.5 out of 5

68 reviews

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3.7

All reviews

(68)

16,373 reviews in the last 12 months

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Rated 1 out of 5 stars

People who help?

Where did all people go? I had a remarkable experience with the doctor and her associates. Very happy! But it fell down for there. I shopped for frames (too big) by myself and made decisions by myself. The upshot is that I returned the first pair because it falling off my head despite several fitting and had another pair ordered.

February 24, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello, we're so glad to hear that you had a positive experience with the doctor and associates during your visit. We're sorry that the support you received while selecting and fitting your frames didn't meet your expectations. Thank you for sharing your feedback with us—we truly appreciate it, and we hope to have the opportunity to serve you better in the future.

Rated 5 out of 5 stars

The service is good

The service is good, but they give a delivery date for the glasses and then don't meet it. You call, they give you a date, but when you go to the store the glasses aren't ready.

February 26, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Fernanda. We're truly sorry to hear about your experience and the delay with your order. Please know that we are actively working on your glasses and will notify you as soon as they’re ready. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 4 out of 5 stars
Stanton Optical - San Diego (Stonecrest) logo

Reply from Stanton Optical - San Diego (Stonecrest)

Hello Richard, Thank you for your feedback! We’re glad to hear our staff was courteous and helpful during your visit. We truly appreciate your kind words and look forward to seeing you again!

Rated 1 out of 5 stars

Remote eye exam was awful. Upselling extreme.

THe remote eye exam was awful. Unlike every other
eye exam i have had (i am77 yrs old) we never saw clear images. The sellingup (from the bargains adverstised) was extreme. Your goal is to sell the mpst expensve lenses possible.

February 27, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hi Robert, we're really sorry that your experience with the remote eye exam didn’t meet your expectations. Please know that all prescriptions are reviewed and signed by a licensed doctor. We truly appreciate your feedback and hope to have the chance to serve you better in the future.

Rated 4 out of 5 stars

Understaffed location

The staff were very friendly and helpful. The selection was pretty good and the prices were great. Unfortunately, there just weren't enough staff to help all the customers and I ended up waiting at least 20 minutes for a staff person to be available to order my glasses. But he was really nice and took care of my order very quickly!

February 22, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Thank you for your feedback! We’re glad our team was friendly, helpful, and able to take care of your order quickly. We appreciate your patience with the wait and will continue working to improve our service. We’re thrilled you enjoyed our selection and prices!

Rated 1 out of 5 stars

Very incompetent staff member

I have had multiple mishaps at this location. I believe all by the same incompetent employee. She does everything wrong, doesn't take accountability or even apologize for wasting your time. First, placed an order incorrectly. Then said glasses were ready to pick up and in hand when they were not, wasting one trip. They somehow ordered a wrong prescription, and we had to come back. Did not take accountability or apologize. They started to cut new glasses and again cut the wrong prescription on first pair and tried to deny it. They stopped the second cut midway because they realized it was also the wrong one. No apology. While I did eventually get my glasses, it took an extra 2 trips and an extra 3 hours wait time on the last day with not even an apology.

February 22, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello. We’re sorry to hear about the repeated issues and the inconvenience caused by multiple visits and extended wait times. We'll be escalating this internally to ensure it's thoroughly reviewed and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent service when picking up our…

Excellent service when picking up our glasses!

February 20, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Kade! Thank you for your feedback! We’re glad you had excellent service when picking up your glasses. We look forward to seeing you again!

Rated 1 out of 5 stars

Not respectul of my appointment time

Not respectul of my appointment time. Switched technicians midway thru exam causing further delay. :-(

December 23, 2025
Unprompted review
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello, we’re sorry to hear that your appointment didn’t go as smoothly as expected, and we understand how frustrating delays can be. Thank you for sharing your feedback with us. We appreciate the opportunity to improve and hope to provide you with a better experience in the future.

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